Seeing previous review about Windsor, I thought I had made the biggest mistake to book 3 nights at the hotel. Wanted to dump it and book another hotel, but wife said, let's give it a chance, even after some of our local friends said it wasn't a good hotel. The furniture maybe a little old, but what I can tell you is, we had a very comfortable sleep, the people at the reception were very polite and helpful, concierge was also very very helpful with directions and getting us metered taxis, the breakfast (we bought coupons) was very welcoming and most important, FRESH. We've been to Bangkok many times over, used to stay at 5 star hotels, and I'll say this, the service from the staff at those hotels are no where near Windsor, they went out of their way to help and assist, when we asked about the Palace visit, they called to make sure it was open that day, being a public holiday in Thailand. Pool was beautiful as well, and what I can say is, we will return to stay at the Windsor again on our next trip to Bangkok. You can have the best hotel, with the worse customer service, the best will never be the best.
- Official Description (provided by the hotel):
- Windsor Suites Hotel invites you to explore the heart of Bangkok's vibrant CBD, shopping districts and rich Thai culture. Located on Sukhumvit Soi 20, 100 meters to Asoke BTS Sky-train Station & Sukhumvit MRT Subway station, the hotel features a total of 582 hotel rooms & suites, 23 meeting rooms, several Food & Beverage outlets from international to Chinese & Japanese cuisines, an outdoor swimming pool, a fitness centre and a full service Neva Spa. ... more less
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- Also Known As:
- Hotel Windsor