We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Grand President and Bangkok?

We'll send you updates with the latest deals, reviews and articles for Grand President and Bangkok each week.

Explore other Bangkok resources:

Grand President: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 80 Reviews
5.0 of 5 stars
29
4.0 of 5 stars
27
3.0 of 5 stars
9
2.0 of 5 stars
9
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#72 of 404 hotels in Bangkok
Show Hotel DetailsHide Hotel Details
  • Rooms: 437
Description: Located in heart of Bangkok city. This description is based on information provided by the hotel.
Address:
14 - 16 Sukhumvit Soi 11
Bangkok 10110
Thailand
Check Rates: $70 (THB2417) Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of Grand President

( 19-23 of 80 )
“Over priced poor quality rooms”

Grand President

Save Review
3 of 5 stars
Houston
May 18, 2008

I am a seasoned traveler who travels frequently and I usually stay at the at the Novotel or Marriott Executive suites. I decided to check out the Grand president due to the reviews on this site. My booking was for an Opal studio in Tower 3 at about (US) $76 a night. I was shocked at the room at tower 3 due to the poor quality, the small size, old furnishing and therefore requested to cancel my stay. The day shift office manager upgraded my room to the executive suites which was acceptable but not a 4 star room like advertised. The furniture was still old, the sofa had stains and their was no body lotion or room slippers which you expect in most 4 star hotels. I was still wishing to do an early check out or pay a penalty and move to the Marriott Executive suites. The hotel management insisted that I need to contact the booking agency and work out the early check out through them. A lesson learned from this episode was to be selective in which agency you choose to do your bookings. I used a non U.S booking agency known as Agoda and they were the least helpful in answering my request. On the 8th day of my stay, I received an email from Agoda stating that the hotel would not refund me, if I decided to do an early check out. My preferred agency is Orbitz and they have always been willing to charge a penalty and refund the customer if the hotel does not meet the standards or your travel plans change.
On the positive side the hotel did have great room service and friendly staff at the reception. My stay became unpleasant when the night security hassled me because I was entering the hotel with my girl friend. He was joined by the night shift office manager requesting the girls ID and embarrassing me in the lobby front of other guest. This night shirft office manager was unfriendly, speaks no English and tried to charge me a guest charge for inviting my girl friend to a room that was paid for 2 people. Based on this incident, I would never stay at this hotel and would not recommend this place for the lack of professionalism and poor standards. Another lesson learned "you get what you pay for" and I can never imagine this low end behavior at any of the 4 or 5 star hotels I have stayed in the past.

  • This TripAdvisor Member:
    • Liked — Room service
    • Disliked — Poor room quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jmocha's Summary
Date of Stay: May 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: March 25, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
GMGP, Resident Manager
(Management representative)
May 29, 2008
Good evening sir,

Sorry to hear of your experience at Grand President. I have taken up the issue with my team.

I also would like to apologize on behalf of my team who did not handle you professionaly.

Please don't place us in your disfavour list. I hope I could be of help if you decide to stay with us again.

Thank you for your positive comments.

Affendy B Ismail
Resident Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $70 (year-round)
“our favorite hotel in bangkok”

Grand President

Save Review
5 of 5 stars
wailuku, maui
May 4, 2008

our family stayed for 5 days and 10 days at GP this march. overall 5 star family style (not 5 star oriental) hotel with good rooms, new appliances (the combo washing machine/dryer was different!). we stayed in tower 2 royal suite. the location and the staff attitude are the two best things about this hotel. pool is repaired and just great. GP now has its own "green taxis" so you can avoid the touts out in front. took us wherever, no backtalk, on the meter. the previous two posts just about sum it up. everything was smooth and pleasant. nearby restaurants including limoncello, rosnbieng, and tapas were very good.

  • This TripAdvisor Member:
    • Liked — location, appliances, view
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wemWailuku_Maui's Summary
Date of Stay: March 2008
Traveled with: Family with young children
Age group: 50-64
Member since: July 02, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Management Response
GMGP, Resident Manager
(Management representative)
May 9, 2008
Good morning sir,

Thank you for your positive review. The team at Grand President is happy to hear that you enjoyed your stay with us.

See you soon !!!!!!!!

Have a nice day.

Affendy B Ismail
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $70 (year-round)
“Wonderful Place”

Grand President

May 1, 2008

This was my 3rd stay and unlike other BKK hotels, there was consistent quality for all 3 stays. The location is great particularly since you are right near the transit system (both metro and train) and you can get anywhere fast. I always book a large suite(bedroom, kitchen area and living room) and usually one that has the washing machine and dryer because I can do my laundry in the evening. Compared to most hotels, the rooms are gigantic and nicely furnished. Room service food was good and service was fast. Housekeeping was excellent. Front desk service can't be beat and the staff are professional. Security is also good. It is obvious that this place is well managed and someone invested in staff training. A couple negative comments; My bathroom needed some plumbing work as the shower faucet was broken, there were burnt out light bulbs in the room, and for some odd reason I had no hot water in my bathroom for my stay. I'm not complaining as the positive aspects of the place outweighed some of the glitches. I do want to stress that this is the only time it occurred to me in my 3 stays. I mention it in case someone is super picky and I'm sure if I had complained, management would have done something fast, so I don't blame the place. I've made requests at other times and they have bent over backwards to help me. This is why I didn't care about the glitches. BTW, breakfast time is very busy, so get there early or else there is no room for you. (Indicates how popular the restaurant is I guess.) Overall, this is a great spot to stay and you will not be disappointed. It's the perfect place for everyone. Even party animals won't be disappointed because you are a 15 minute walk from the main clubs. Older folks will like the efficiency and quiet. Families will like it for the facilities and the pool(s). As a sidenote, if the place ever gets too busy, the site is managed by Compass Properties and they have other locations which are similar in quality. You can check out everything on the Grand president website which is very well done and makes booking easy. As well, the pictures and floor plans are accurate.

  • This TripAdvisor Member:
    • Liked — Good Price for Services
    • Disliked — Very popular
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TranspaciFlyer's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 35-49
Member since: November 16, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
People with disabilities, Pet owners
I selected this hotel as a top choice for:
Business meeting / Event, Other
Was this review helpful? Yes No
Management Response
GMGP, Resident Manaegr
(Management representative)
May 7, 2008
Good morning sir,

Thank you for your positive review. I will definatelly share this with my team. It is our pleasure to serve our customer the way
they want to be serve.

Sorry to hear you encounter a few issues during your stay.

Looking forward for your next visit.

Have a nice day.

Affendy B Ismail
Resident Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $70 (year-round)
“The Staff is the main reason to stay here!”

Grand President

Save Review
4 of 5 stars
Tampa, Florida
Apr 15, 2008
1/1 found this review helpful

We stayed here for 11 days in two separate stays at the beginning and end of our trip. both times we were in suites. The first time was in tower 1 and the second time in tower 2....the tower 2 room was larger and may have been a royal suite....not sure. Anyway, we found the entire staff friendly and helpful throughout our stay.....all help and questions were patiently received and answered. The bellmen were always there to assist or answer any question with regard to transportation or baggage handling. (We left one bag with them while we took a side trip to Cambodia.) Both rooms were worn and starting to show "wear", but they were always well serviced and clean. We loved having a safe in the room and a large refrigerator.....it was nearly 100F every day and a cool drink and airconditioned living room made our stay much more pleasant. There is a business center and both ladies that run it are competent, gracious and friendly. This hotel is well-priced and a real value.....considering the size of the rooms, the wonderful breakfast buffet and its superb location to the Nana Skytrain. There are loads of ATMs in the area and a good western style market a few doors away....called the Villa Market and it is open 24 hours. We would definitely stay here again.

  • This TripAdvisor Member:
    • Liked — Staff, location
    • Disliked — Proximity to red light district....reason for not recommending for families with children....aslo Bangkok is not set up to deal with handicapped visitors.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eurolady28's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: April 15, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Older travelers, Tourists
I do not recommend this hotel for:
People with disabilities, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Other
Was this review helpful? Yes No
Management Response
GMGP, Resident Manager
(Management representative)
Apr 18, 2008
Good afternoon sir,

Thank you for choosing Grand President. I am very happy that the staff have treated you in the way that a customer would expect. I have convey the message to the staffs.

Thank you for your positive review and hope to see you soon at HOME!

Affendy B Ismail
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $70 (year-round)
“Fantastic Hotel in Bangkok”

Grand President

Save Review
5 of 5 stars
Alberta
Apr 14, 2008

We stayed at the Grand President at the beginning and end of our trip to Thailand. What a great place to both start and end our adventures. We arranged a pickup at the airport as we got in late and from the time we were picked up, everything was first class all the way. Nice cold towels and icy cold water in the hotel van, and super fast check in when we got to the hotel. The staff was always pleasant, friendly and smiling. We had no problems at all with the rooms. The location of the hotel is great, just a 5 minute walk to the BTS SkyTrain. No problems at all getting around.
The food in Cafe 11 was always great, whether for breakfast (great buffet), lunch (again a great buffet) or supper. The rooms we stayed in were neat and clean. All in all this was a great hotel to get prepared for our Thailand trip and a great place to wind down from the trip.
Thanks to all of the staff for making our stay such a great experience.

  • This TripAdvisor Member:
    • Liked — The excellent service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kdg01's Summary
Date of Stay: March 2008
Traveled with: Family (extended)
Age group: 50-64
Member since: April 01, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Shopping
Was this review helpful? Yes No
Management Response
GMGP, Resident Manager
(Management representative)
Apr 18, 2008
Good afternoon sir,

Thank you for the compliments on the pick up arrangement. I am happy that you enjoyed your stay and the staff were helpful. I am also glad that you find the service was to your expectations.

Thank you again and see you soon at HOME!

Affendy B Ismail
Resident Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $70 (year-round)

Reviews of Grand President

( 19-23 of 80 )
Travelers Who Viewed This Property Also Viewed
Location: Bangkok, Thailand
$71*
Check Rates
Location: Bangkok, Thailand
$85*
Check Rates
Location: Bangkok, Thailand
$70*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Grand President? Share your experiences!

Do You Own Grand President?

Grand President Address

14 - 16 Sukhumvit Soi 11, Bangkok 10110, Thailand