The Conrad Hotel in Bangkok is a wonderful place to stay for business or vacation travel. It is located in a very nice part of the city; enjoys easy access to the Sky Train; offers a great gym and an idyllic pool that is wonderful for lap swimming as well as “lazing around”; provides first class business services; and serves an excellent breakfast buffet. The hotel adjoins a very nice mall that offers a full range of quality restaurants, shops, cafes and even a very well-supplied supermarket. In short, you can’t beat the place for convenience, amenities and quality of service.
But what really distinguishes the Conrad is the way they make you feel.
For starters, and despite the fact I am definitely not a VIP, I was never treated as “just a guest”. In fact, every time I arrived at the hotel or came down to the lobby, I was greeted by name. Not just by staff with whom I had worked, but by other staff whom I hadn’t even met.
In addition, each time I made a request – of the front desk, the concierge, the restaurant, security, the bellhops – the staff person went out of his or her way to take care of my needs. I was never disappointed. Several staff were repeatedly helpful , including Joy, Aum and Awako at the front desk; Tippie, Ya, Nunok and Jack at the concierge; Nan and May in the restaurant; Gai and Mee in security; and Toi in housekeeping. It was a stellar crew of folks and I relied on each of them throughout my ten day stay.
Indeed, by the time my business trip was completed, I wasn’t sure I wanted to leave. I have never been so well treated by a hotel or a hotel staff. I recommend this hotel without reservation and eagerly look forward to my next stay.