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“Seamless Service” 5 of 5 stars
Review of Conrad Bangkok Hotel

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Conrad Bangkok Hotel
5.0 of 5 Hotel   |   87 Wireless Road, Bangkok 10330, Thailand   |  
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Stay 4 nights, pay for 3!
Ranked #44 of 764 Hotels in Bangkok
4.5 of 5 stars 1,480 Reviews
Paris, France
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
“Seamless Service”
5 of 5 stars Reviewed August 1, 2013

Here with my partner- got bumped up to the executive suite. The food and cocktails at the executive lounge, all day long were utterly fantastic. The staff were, of course, brilliant. The rooms were very spacious and reached a 5-star quality. Perfect location, great pool and very big gym. Can't recommend it enough!

Room Tip: Executive Status definitely worth it!
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenG G, Manager at Conrad Bangkok Hotel, responded to this review, August 11, 2013
Dear Valued Guest,

Warm greetings and thank you for having chosen Conrad Bangkok as your hotel of choice for your recent visit. We also thank you for having taken the time to share your views of your recent stay at our hotel.

We are very proud to receive your detailed comments here on TripAdvisor and thank you for sharing these with the travelling public. That you considered our service to be seamless is a great honour and we are grateful for your kind words. We will share your positive experience with our team and I am confident that your praise will help to serve to motivate all of us further as we strive to provide the best possible experience to all of our guests

Thank you once again and we look forward to welcoming you back to Conrad Bangkok in the future.

Kind Regards,

Stephen Gould
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,480 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
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Los Angeles, California
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed July 30, 2013

While we only had the opportunity to stay in this hotel one night, it left a lasting impression on us! We were fortunate to stay on the Executive Level. The room was spacious and spotless, bed was super comfortable. After a long flight, this was the perfect way to unwind! The breakfast in the lounge the next day was incredible! Real honeycomb dripping honey into a glass bowl, various fruits, pastries, eggs, bacon. Delicious!

Walked around after breakfast and right next to the hotel is a little shopping area with a bank/ATM and a phone store to purchase a sim card. Everything we needed in one location!

A wonderful hotel and one we hope to experience again on our next trip to Bangkok!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenG G, Manager at Conrad Bangkok Hotel, responded to this review, August 11, 2013
Dear Valued Guest,

Warm greetings and thank you for having chosen Conrad Bangkok as your hotel of choice for your recent visit. We also thank you for having taken the time to share your views of your recent stay at our hotel.

It is great to read that your recent stay was “excellent”. In particular your detailed comments about the hotels cleanliness, comfortable beds, executive floor breakfast and location are all very much appreciated. It is always nice to receive such positive feedback.

We look forward to welcoming you back to Conrad Bangkok in the future.

Kind Regards,

Stephen Gould
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
christchurch, New Zealand
1 review
4 of 5 stars Reviewed July 30, 2013

Recently stayed for 3 nights, I can recommend this Quality Hotel to all who travel and can afford a luxury stay at affordable prices. Dinning / Breakfast was superb, service was quality. Close enogh to the BKK Heart yet far enough away from the daily hussle & bussle.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenG G, Manager at Conrad Bangkok Hotel, responded to this review, August 11, 2013
Dear Valued Guest,

Warm greetings and thank you for having chosen Conrad Bangkok as your hotel of choice for your recent visit. We also thank you for having taken the time to share your views of your recent stay at our hotel.

We appreciate your kind words and are pleased to read that your recent stay was an enjoyable one. Your detailed comments about the hotels great service, breakfast and location are well received.

Many thanks once again and we look forward to seeing you soon at Conrad Bangkok.

Kind Regards,

Stephen Gould
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
5 of 5 stars Reviewed July 30, 2013

we stayed 2 nights at this hotel. great and clean but small rooms. the bed were fantastic. we knocked off in 5 min after we lied down on the bed. the bath tub water pressure is low, took a long time to fill up.

the hotel is within walking distance to phloen chit bts station but shuttle bus is also provided at 15 min frequency.

we were busy shopping all the time so didnt have time to use the swimming pool.

we had ala carte breakfast and dinner at the hotel. the breakfast was really great. dinner was alright.

will go back again this coming august my birthday with my honey. looking forward to it.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenG G, Manager at Conrad Bangkok Hotel, responded to this review, August 11, 2013
Dear Valued Guest,

Warm greetings and thank you for having chosen Conrad Bangkok as your hotel of choice for your recent visit. We also thank you for having taken the time to share your views of your recent stay at our hotel.

We are really glad to read that you enjoyed the hotels beds and your stay in general. It was also nice to see that you intend to return to Conrad Bangkok for your birthday. Please feel free to reach out to me on my details below so that we may prepare for this special occasion appropriately.

We look forward to seeing you once again on your birthday!

Kind Regards,

Stephen Gould
Director of Operations
E: Stephen.J.Gould@Conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Top Contributor
75 reviews 75 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed July 29, 2013

Hello Readers,

Where to start? When I went to Bangkok back in December 2004 Conrad was the first hotel I experienced in vibrant Bangkok. The moment I cross those lobby doors I was in love. I still remember the concierge boy who took my luggage and within 5 minutes he told me all the ins and out of Bangkok. Can't remember his name but I still remember him like if it was yesterday. Then I remember how amazed I was with the decoration of the rooms, Quality Sleep, Room Service and most of all Customer Service. I continued supporting Conrad Bangkok for many years until I thought of trying other hotels as the Conrad is on Wireless Road and quite out of the way from Siam Square.

The fact is that I have been to other chains for the past 2 years during my stays in Bangkok. I tried them all around Siam Square (and about). I returned to Conrad Bangkok for my Birthday on the 4th of July. The management arranged a Birthday Cake that was waiting in my room with my name on it, a delicious Macaroon (with the Conrad Logo on it), fruits, upgrade and not to mention my favourite bath products from Shanghai Tan! For last but not least a personalized letter from the Manager Mr. Uche Uzoewulu made me feel at home. Really cared for. Really special.

Now, comparing Conrad with other hotels, Conrad is the best when it comes Sleep Quality, Customer Service, Quality and Speed Room Service and Quality Housekeeping. Name it a Starwood, Four Seasons, Marriott chain, Intercontinental, etc ... Conrad Bangkok is the best by far when it comes to above facts.

If you are using BTS to move around Bangkok, they are at just 10 minutes walk or you can alternatively use the Conrad Bus that commutes between the hotel and the BTS every 10 minutes.

With no doubt I will go back to Conrad Bangkok on my next trips as far as they keep such a level of service.

Thanks Conrad Bangkok.

GU

Room Tip: Corner Rooms are more spacious.
See more room tips
  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenG G, Manager at Conrad Bangkok Hotel, responded to this review, August 11, 2013
Dear Valued Guest,

Warm greetings and thank you for having chosen Conrad Bangkok as your hotel of choice for your recent visit. We also thank you for having taken the time to share your views of your recent stay at our hotel.

It was pleasing to read that you have returned to Conrad Bangkok after some time staying elsewhere. It was also great to hear you enjoyed your birthday at the hotel and that our small treats were well received. We appreciate dearly your kind comments and hope to welcome you back again sometime soon, hopefully before your next birthday.

Many thanks once again and we look forward to seeing you soon at Conrad Bangkok.

Kind Regards,

Stephen Gould
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 29, 2013

Stay here on 4 occasions as part of a 3 week SE Asia holiday.
On 1st two occasions stayed in the Residence's,
2nd two occasions stayed in a Hotel room.
Loved our stays at the Conrad. Feel that the Conrad along with the Intercontinental are great Hotels in great locations. Given Bangkok's traffic problems its always nice to be close to a Skytrain or central enough to be able to walk. And its a really short distance from the Hotel to Center World, Siam Paragon, MBK, and Siam Square.
On our 1st two stops stayed in the Residence's, great suites, no problems.
2nd two stops stayed in a Hotel Corner Room. Again the rooms are excellent, great bathrooms, separate shower cubicle.
On our very last stay we did have a smell coming from the shower cubicle. We spoke with the duty manager and the problem was quickly resolved to our satisfaction.
The concierge team were excellent and each time held excess luggage for us until we returned.
The Hotel Deli is a little hidden gem. Great for a relaxing late breakfast, lunch or dinner, coffee or snack. We couldn't speak highly enough about the deli staff, just brilliant.
The Hotel Deli is part of a shopping plaza attached to the Hotel. Across from the Deli you will find a great Tops supermarket. Very handy for picking up those essentials.
Yes we would love to go back.
And would certainly recommend the Conrad.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenG G, Manager at Conrad Bangkok Hotel, responded to this review, August 1, 2013
Dear Valued Guest,

Warm greetings and thank you for having chosen Conrad Bangkok as your hotel of choice for your recent visit. We also thank you for having taken the time to share your views of your recent stay at our hotel.

We are very pleased to read that you enjoyed Conrad Bangkok especially as you stayed four times in a three week period. It was kind of you to positively note the hotels Deli shop, service levels and concierge services as highlights.

We look forward to welcoming you back once again to Conrad Bangkok.

Kind Regards,
Stephen Gould
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
104 reviews 104 reviews
30 hotel reviews
Reviews in 37 cities Reviews in 37 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed July 29, 2013

We travel to Bangkok at least once a year, and Conrad has never failed to deliver outstanding service as well as comfort and elegance in a home away from home.

The check-in is always quick and efficient, and the rooms do not take long to be prepared. What I love most about the rooms are the beds and pillows. They have these huge pillows that are so soft, it makes you not want to get out of bed!

We didn't really enjoy the street food so we often ordered room service. The food was delivered quickly and there was a large selection of choices. We were able to find more than just Thai food, which was a good thing since Thai food is often spicy.

The area around the hotel isn't very tourist-y, but just a short walk or taxi ride away is Central World, and MBK Shopping Centre, where you shop all day (the places are huge!). Street food is everywhere and you can also walk to Platinum Mall to shop for cheap clothes.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenG G, Manager at Conrad Bangkok Hotel, responded to this review, August 1, 2013
Dear Valued Guest,

Warm greetings and thank you for having chosen Conrad Bangkok as your hotel of choice for your recent visit. We also thank you for having taken the time to share your views of your recent stay at our hotel.

It really motivates our team members to read that you consider Conrad Bangkok your home away from home. What can we say other than thank you very much for such generous words, and for sharing these with the travelling public. We appreciate your detailed review and if you would like to enjoy our pillows in your own home, they are for sale through our Housekeeping department.

We very much look forward to welcoming you back once again to Conrad Bangkok in the near future.

Kind Regards,
Stephen Gould
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conrad Bangkok Hotel

Address: 87 Wireless Road, Bangkok 10330, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Bangkok
#25 Spa Hotel in Bangkok
#39 Luxury Hotel in Bangkok
#45 Romantic Hotel in Bangkok
#62 Family Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Conrad Bangkok Hotel 5*
Number of rooms: 391
Official Description (provided by the hotel):
One of the world's most exciting and innovative luxury hotels. Located within the stylish All Seasons Place in the heart of Bangkok, and close to the city's major commercial and shopping centers as well as Lumphini Park. Suvarnabhumi International Airport is just a 40-minute drive away. The Conrad Bangkok fuses luxury and technology, artistry and expertise, and presents guests with cutting-edge design, cuisine and service. Our luxurious guestrooms and suites are furnished with beautiful silk and natural wood giving a sense of contemporary Thailand. With hi-speed internet access, stay connected in true style. ... more   less 
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Also Known As:
Conrad Bangkok
Bangkok Conrad

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