Well the hotel goes unnoticed being the tallest building of bangkok , but we were lucky to get one of the three most unique rooms of the hotel which has an extended balcony with full glazing. The view from our 55th floor was simply gorgeous and at night it felt we were sleeping with the skies.the coffee shop is very interesting and the lobby has good interiors and polite receptionists for a warm welcome. Though its on the expensive side compared to other 5 star hotels of bangkok ,but the experience is totally worth it.

This hotel is excellently located in the centre of Bangkok, not far from all the major shopping centres. The local streets are crowded with stalls and markets, so keep an eye out for pickpockets. Access from the airport by metered taxi is straightforward, as the hotel is not far off a major highway. Its not difficult to walk to shopping areas such as Pantip Plaza and a little further (15 mins) to the Siam and MBK centres. At night the streets are busy, so walking alone is not a problem.

For the price, the hotel provides excellent value and looks very nice as well. The lobby on the 18th floor leads to lifts to reach the hotel floors above. My room was on the 62nd floor and had a nice view of the north of the city. Note that there is a large amount of advertising stuck on the side of the building including the windows, which meant taking photos was impossible from my room as the mesh material blocked the camera view (but wasn't a problem just for looking through it). However, there is a clear view from the observation level, outdoor observation level and breakfast floor.

The breakfast buffet had a huge range, catering to the diverse group of people staying at the hotel. Vegetarian, Japanese, Chinese, US, Continental style breakfasts were all available along with fresh fruit and pastries. By 9:30am, the breakfast level was still busy, but not difficult to find a seat before it closed at 10am. Plenty of food was available.

A glass sided lift on the corner of the building operates from the observation level down to the ground floor, providing a changing perspective on the city.

The room was large, beds were comfortable and bathroom was large and clean. Room service was very friendly and prompt. The TV was older and not as large as comparable properties, but who needs it when there is such a great view out the window?

Shower water temperature was variable, probably reflecting the challenge of providing services in such a tall building.

The 24 hour cafe on the lobby level is quite formal and the service there was not great.

A convenience store operates on the lobby level which is handy. Several other restaurants operate within the hotel.

The concierge service was efficient at dealing with the many visitors and was helpful.

Internet was ridiculously expensive compared with internet cafes in the shopping centres. 600 baht for 24 hours. 300 baht for about 1 hour. Both for in-room and lobby level connections.

Overall staying here was a great experience and I would highly recommend it for the price.

We booked accommodation at the Baiyoke after scoring a great deal through the travel agent; this is Thailand’s tallest tower, and I have to admit that I was attracted to the novelty factor…..
LATER; we discovered the Baiyoke had received a fair number of bad reviews on several travel review sites. So we arrived at the hotel feeling significant levels of trepidation. We needn’t have worried. We were very pleasantly surprised. Okay, so this hotel won’t suit those travellers who want to have their hands held and be molly-coddled through their stay in Bangkok. The sheer size and subsequent volume of visitors through this hotel make that impossible. Some may perceive it as too impersonal; however it could also be seen as un- intrusive. Our room was impeccably clean and functional, and was the perfect, quiet, air-conditioned haven to escape to after the hustle and bustle of shopping outside!

.Our suite was on the 35th floor and the views were amazing.
Baiyoke has a pool, indoor golf range, gym, beauty salon, and several restaurants, including a 24 hour ‘coffee shop’ that serves everything from hot drinks to sandwiches to full hot meals and cocktails. Its Tom Yum Goong soup was apparently awarded the ‘tastiest in the world’ in a competition last year. It did not disappoint!

We had the buffet breakfast included in our package and it was unbelievable…. A huge array of different (and sometimes unusual) breakfast dishes including freshly made waffles, roti bread, omelettes, curries etc etc. Given that there are a lot of Russian, Eastern European and Japanese guests, the buffet did tend to lean towards those tastes in terms of breakfast offerings. It was disturbing just how quickly I started to look forward to beef curry for breakfast! Like anything, go with an open mind.

The Baiyoke Sky hotel is 88 stories high, with a revolving viewing platform at the top, affording some fantastic views over Bangkok. The outside glass elevator should not be missed.
The lobby is on the 18th floor, and the hotel also has a mini-mart in the lobby with prices quite favourably comparable with convenience stores outside. The hotel offers a free shuttle bus that takes guests to Siam Square, on the hour, up until 7pm.
The hotel has a night market right outside, and is immediately across the road from Indra Square shopping mall, where there are some fantastic bargains on clothing. May I personally recommend the children’s clothing store on the top floor, “Janny”…. I managed to score some incredibly frou-frou dresses for my young nieces for incredibly low prices!

One minor annoyance regard to the Baiyoke Sky Horel was the fact that the elevators were slow and it could be a pain getting to the top floors (restaurants etc) and back due to having to change lifts for different floors, and there were often large tour groups filling the elevators on their way to the viewing platform at the top.

Overall; I would not hesitate to recommend this hotel to anyone headed to Bangkok.

Sent them an email with reservation queries and requested for help with the booking for 5 nights in June 2010, as I'm not comfortable with online booking, just to be advised by the Reservation Dept. to go to their website for all the info and to book.
If I was able to get what I needed in the first place off their website, I wouldn't be sending an email requesting HELP ... [--]!
But seeing how nice the website presented the hotel, I hesitantly and cautiously entered our reservation details and proceeded to the payment system "K Payment Gateway" provided by merchant "Kasikornbank". The payment was processed and accepted by "K Payment Gateway", but no receipt number provided. Then, the hotel page then advised the payment was declined and to try using a different card.
I checked with my bank first. and was advised that an authority for the deposit is sitting against my card, to www.Baiyokehotel.com.bangkok.th.
So NO on the use of another card for the deposit.
Been chasing it up with the hotel, to either confirm my reservation with a confirmation or reservation number or something (which, from reading all the reviews may not be such a good thing) or confirm the reservation did not go thru and provide written confirmation that the deposit will not be taken out of my credit card (definately the preferred outcome at this point, as my dealings with them so far has been horrendous).

If this is what the call customer service (and I'm only at the booking stage), then I'm bitterly disappointed and totally horrified. This booking has caused me nothing but STRESS and a lot of FRUSTRATION.