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“Very Satisfied with the GH” 5 of 5 stars
Review of Grand Hyatt Erawan Bangkok

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Grand Hyatt Erawan Bangkok
5.0 of 5 Hotel   |   494 Rajdamri Road, Bangkok 10330, Thailand   |  
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Ranked #29 of 772 Hotels in Bangkok
Certificate of Excellence 2014
Singapore, Singapore
Top Contributor
57 reviews 57 reviews
49 hotel reviews
Reviews in 33 cities Reviews in 33 cities
51 helpful votes 51 helpful votes
“Very Satisfied with the GH”
5 of 5 stars Reviewed May 31, 2008

Returning to Bangkok with so many excellent hotels I decided this time to try the Grand Hyatt. I booked my airport pickup ($85.00 US one-way) using the hotels e-online concierge service. I was met outside of customs by door six by a charming young man holding my name. I was quickly escorted outside to my waiting Mercedes E- class sedan. The driver had ice-cold water and cold towels available for my use. The trip at midnight took a little over twenty-two minutes door to door. Check in was painless and quick. I was soon relaxing in my room on the sixteenth floor. One of three designated as “Hyatt Club Floors”

My room was a club king room with typical Thai décor. The room was in good shape with everything in working order. I particular liked the two small controls on either side of the bed. You controlled everything in the room from this little box. You could set temperature to a low of 17C or a high of 23C. There was one master button that shut every light off. The bed was a king and quite comfortable no complaints. Housekeeping cleaned your room three times a day. This came in handy when I stayed out late in Bangkok and did not get up until afternoon. The bathroom was not huge but not small. Separate tub from the shower with a nice sink area. Overall I was pleased with the club floor room I had booked.

The club lounge in on the seventh floor and serves breakfast and evening cocktails with snacks. The lounge itself is quite large with ample seating. Breakfast consisted of both cold and one Asian hot item. I would say its mostly a continental type with a few added items. If you wanted eggs or anything one would see in a typical western buffet you needed to go downstairs to the main lobby restaurant. That was the one thing I did not like about the lounge. I have stayed at other hotels in Bangkok and they have hot breakfast food served in club lounges. Evening cocktails start at 530PM to 730PM with a nice spread of finger foods. If you’re a smoker there is a room across from main lounge and the very nice Thai attendants will serve you there also. Overall the lounge is fine with the evening being the better selection of food. The Thai girls who attend to your every need were top notch.

The hotels spa and pool are nice. The hotel has a very nice gym and juice bar on the fifth floor. The gym itself sells memberships outside the hotel but as a guest you get complimentary use of everything. The gym area has everything from a large selection of free weights to machines. Every treadmill and bike has TV/Cable you can hook into. Water is available for free as are towels. When you are done working out head over to your respective male or female locker room. Inside you could relax in the large Jacuzzi or sit in the steam room. If steam is not your thing then try the dry sauna. They locker room had six very large well-equipped showers when you were finally ready to get dressed. There are two Thai attendants ready to hand you a towel or get anything you need. Overall one of the better hotel gyms and locker room I have ever used.

On another day I booked a half-day spa package. I won’t go into to many details but the day was very relaxing. The Spa is just down the hall from the locker rooms. A very nice Thai female will escort you to the cottages outside for your full treatment or whatever you booked.

The outside pool is nice with ample seating to go around. The pool attendants will assist to your every need. The pool itself is not deeper then 5 feet. I had lunch by the pool and it was very good. Some hotel pools in Bangkok are blocked out late in the day of sun by other buildings, but the Grand Hyatt is not one of them. You can enjoy full day sun.

The location of the Grand Hyatt is near major shopping. The hotel itself is next to the sky train, which you can access from the hotel. The Four Seasons hotel and the Intercontinental are very close and within walking distance. Not a whole lot to add about the location except again if you’re a shopper this is the hotel to stay at. The hotels restaurants were good. There is a very nice relaxing wine and champagne bar in the bottom of the hotel. Adjacent to that is a cigar room with no less then 100 kinds of scotch from around the world. Cuban cigars and 30-year-old scotch make for a nice way to end a night in Bangkok.

Overall I have no complaints on the Grant Hyatt. The hotel and staff met my expectations but most hotels in Bangkok do. You certainly cannot go wrong by choosing this hotel over others. If cost were no factor I would highly recommend using the hotels airport service. They were prompt well mannered and the brand new E-class Mercedes rides like a dream. If anyone has questions about this hotel or Bangkok please just E-mail me.

Cheers!

  • Liked — The Cigar room down on the bottom floor
  • Disliked — Club Lounge Breakfast lack of hot food
  • Stayed May 2008, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Sydney, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 24, 2008

We just got back from staying 4 nights here. Not having been to Bangkok before, we were advised to stay near a Skytrain station for ease of getting around the city, and so picked the Grand Hyatt. Well, we were very impressed, with both the hotel, it's staff and the location. The hotel is quite grand in the inimitable Hyatt fashion and the lobby in particular is reminiscent of colonial times with the extraordinarily high ceilings and vast columns etc. The rooms are more than adequate in size. The staff demonstrated all the famous Thai hospitality, and nothing seemed to much trouble. One minor irritation is that you have to pay to use the internet in the business centre - we did expect that at $195 USD per night, internet would be free, but as mentioned, this is a minor frustration. The location is really superb - it's only about a minute walk to the Skytrain station. It's on a major intersection so it's easy to hail taxis or tuk tuks. On that note, we were thankful that the hotel is located adjacent to the Erawan shrine - this meant a very easy landmark for local tuk tuk drivers when we were unable to communicate where the Hyatt is. All in all, a great place to stay with a fabulous location.

Stayed April 2008
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
57 reviews 57 reviews
33 hotel reviews
Reviews in 37 cities Reviews in 37 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed April 22, 2008

We've stayed at the Hyatt Erawan many times over many years - it consistently delivers great service.
The hotel facilities are good, the food & restaurants (all of them) are great & relatively well priced for a big business hotel.
The spa is also very good, although it is quite expensive for Bangkok. The pool area is also lovely.
The rooms are what you'd expect in a business hotel; although a couple of times we've been caught out with king singles - the tip is to specify a king size bed when you book.
The location is great - very central for all shopping & near the sky train for easy transport all around BKK.
Concierge is very good, and has a list of restaurants & spa's and will willingly book for you. Although the limousine to the airport is prohibitively expensive - so only do this on a business account!
The meeting facilities - especially in the 'Residence' are first-class - the food you get here when you have a meeting is not only plentiful, but also very, very tasty. be prepared to put on a few kilos during your stay.

  • Liked — Everything
  • Disliked — Expensive spa prices
  • Stayed March 2008, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schenectady
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 1, 2008

I have been staying at this hotel for the past 6 trips to Bangkok. It has everything, great food, great location, great service, great night life, great car service from the airport and best of all a great staff. Everyone I have met over the past few years is still working at the hotel…its truly incredible the small amount of turn over in the executive floor staff. I will stay at no other hotel in Bangkok. The location is right next to the sky train, it’s the only way to get around Bangkok. Let me give you an example of there service…on my trip before last my laptop came up with the blue screen of death on day one of a fourteen day trip through Asia. After consulting with our IT at home in the US it was determined the computer was dead. I took the laptop to the concierge desk and simply asked for help. The packed the laptop, shipped it back to my company and directed me to three computer stores to look for a replacement. It was a bit confusing and I was not comfortable with the deals I was seeing…upon hearing of my concerns one of the staff accompanied me to the store, after she got off work, and negotiated me a great deal on a new laptop…much better than I could have received. These folks will go the extra mile for you!

  • Liked — Staff
  • Disliked — Nothing
  • Stayed January 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Top Contributor
65 reviews 65 reviews
44 hotel reviews
Reviews in 55 cities Reviews in 55 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 16, 2008

Stayed there 4 nights with my wife, we arrived early in Bangkok, check in supposed to be at2pm but we were there around 9am, it took them 45min to prepare the room and we checked in that early without extra charge or single comment from hotel staff (some other hotels tell u off if u arrive that early!!), reception has a tropical atmosphere with trees and water running around which was nice,
Hotel staff :extremely polite-smiley and very helpful,
Rooms: as any 5 star hotel, with a Thai decoration, seperate shower-bath
Location: great location in central bangkok, close to all shopping centres, next to sky train station (chit lom),walking distance to silom park-MBK-Siam paragon etc
Breakfast: variety to choose, starts 6:30am
Tours: they do organise privite tours, our guide was there within 15 minutes!! reasonable prices (floating market- siam niramit, etc..)
View: from our room (12th floor) we could see silom park

1 thing i did not like: you have to pay to access internet from your room,i coul pick the signal up but u need to register and pay to use it which was bit odd for a 5 star hotel, there is a computer room in the lobby but again u gotta pay to use it

overall: if you could afford it then go for it, u wont regret it.

  • Liked — great location
  • Disliked — internet access-extra charge
  • Stayed March 2008, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bahrain
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed February 5, 2008

I stayed at the GH Erawan for 5 days as part of a conference that was held there.

I found the stay to be excellent and up to the Hyatts group standards. Some of the points to note are:

Location:

45 minutes from the airport and connected via an overhead walkway to the BTS skytrain station. The same walkway takes you to a number of shopping mall i.e. Amarin plaza, gaysorn plaza, central world etc etc without you ever needing to get down to the street level. As other posters have mentioned, the skytrain will take you to other closer destinations like siam center, MBK etc.

Business:

I agree with a previous poster, the business facilities are amazing. "The Residence" is gorgeous and the meeting rooms could be mistaken for the plush sitting rooms / drawing rooms in a mansion. There is a large kitchen where we had a team building cook out session. This place is in addition to the standard meeting rooms and halls in any addition. Highly recommended for business meetings.

Customer Service etc:

Typical Thai attention to customer service. Requests promptly handled with courtesy. The breakfast buffet is large but was not to my taste as the variety was more focused towards oriental delicacies and pork dishes. Room service food is pretty good however a tad bit expensive (considering the fact that you are in Thailand).

All in all, this is a classy place to stay in Bangkok and highly recommended.

  • Stayed January 2008, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Top Contributor
53 reviews 53 reviews
45 hotel reviews
Reviews in 37 cities Reviews in 37 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed January 26, 2008

Loved this hotel. Staff are friendly and nothing is too much trouble. Stayed for almost 2 weeks for work. Meals were always of an excellent standard. The Spa is outstanding, Would recommend anyone to stay here,

  • Stayed January 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Erawan Bangkok

Address: 494 Rajdamri Road, Bangkok 10330, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Bangkok
#16 Family Hotel in Bangkok
#25 Luxury Hotel in Bangkok
#28 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hyatt Erawan Bangkok 5*
Number of rooms: 380
Official Description (provided by the hotel):
Located in the heart of Bangkok's business and commercial district, Grand Hyatt Erawan Bangkok is a five-star luxury hotel with resort-style amenities. The hotel recently introduced newly renovated guestrooms and suites designed by Tony Chi, offering residential ambience to ensure that guests feel at home. Enjoy a rejuvenating experience in one of our six residential spa cottages after a gruelling day of business meetings or corporate events. Indulge your palate with our dining options, such as Tables Restaurant, Spasso Restaurant & Bar, and Erawan Tea Room. Immerse yourself in Thai culture by visiting the Grand Palace, the Emerald Buddha and the Silom District. You can also drop by the Chatuchak Weekend Market, home to more than 2,000 stalls selling various knick knacks and more! ... more   less 
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Also Known As:
Grand Hyatt Erawan Bangkok Hotel Bangkok
Grand Hyatt Bangkok
Hyatt Erawan Bangkok
Hyatt Bangkok
Bangkok Hyatt

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