This is an ideal hotel for business travellers. Location is perfect due to proximity to a BTS station. An added bonus was the sheltered walkway towards the nearby Terminal 21 shopping mall. While I have yet to explored the outlet, the option is convenient should I require supplies or would like to indulge in some retail therapy after a long day's work.
The room is spacious and has wonderful amenities. The staff are polite and I spotted specific front desk personnels dedicated to visitors from certain countries, which while was not catered to me, was a nice touch and represents their commitment to making everyone feel at home. The front desk readily offered me a late check-out upon discovering my flight home was a night flight. While I did not take up their offer, it was a good attention to detail on their part. The staff were courteous and polite, and even escorted me to my room to explain the amenities further.
The dinner buffet was scrumptious and held good variety to me. I must have put on some weight thanks to the generous servings of roasted meat and fresh seafood. One can also enjoy live jazz music over dinner as the lounge was located right above the hotel cafe. Breakfast was standard continental and local fare with a healthy selection of bread and pastries. There were also some interesting items such as ice blended coffee and eggs benedict to be ordered over the egg station, though those would not dramatically change the breakfast experience.
The only real downside, which is probably consistent with all hotels located in the heart of Bangkok city, is the traffic congestion that could delay your departure from or return to the hotel during peak hours. Otherwise, tis is definitely a hotel to revisit during my business trips.