We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Cool Green Oasis” 5 of 5 stars
Review of Sheraton Grande Sukhumvit, A Luxury Collection Hotel

Save Saved
You added Sheraton Grande Sukhumvit, A Luxury Collection Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Sheraton Grande Sukhumvit, A Luxury Collection Hotel
5.0 of 5 Hotel   |   250 Sukhumvit Road, Bangkok 10110, Thailand   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Free Nights Awaits
Ranked #13 of 750 hotels in Bangkok
Hua Hin, Thailand
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Cool Green Oasis”
5 of 5 stars Reviewed May 11, 2013

I chose this hotel purely because it has an elevated walkway directly to the sky train and shopping. It was Songkhran holiday and I did not want to get soaked by revelers, as I was assisting at a weekend event. I really did not have high hopes.
I was immediately impressed by the efficient, friendly staff, who checked me in hours early without being asked. The room was spacious, pleasant traditional hotel style, big bathroom, walk-in closet, looked and smelled clean and had everything including sufficient and well-placed lighting and power sockets.
I was particularly delighted to find a verdantly landscaped, walled outdoor space with trees and a meandering pool, where you can order drinks or good food from the restaurant on reclining pool chairs, or in more formal dining areas. This was such a delightful escape from the city heat and buzz!
Also, everything worked: wifi, water pressure, hot water, no long waits for elevator, sufficient comfortable seating at ample breakfast, bill prepared before checkout so no waiting - all in all, this hotel made what might have been a grind, a really great visit to Bangkok. I will definitely stay
there again.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, May 15, 2013
Dear Artlover9,

Thank you for choosing to stay at Sheraton Grande Sukhumvit and for your generous remarks. It is always a pleasure to receive feeback when a valued guest has a memorable experience. We are also delighted that you found time to relax at our tropical oasis in the city, The Sala.

We look forward to ensuring that your next stay with us is equally memorable.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,828 people have reviewed this hotel

Traveler rating
    1,383
    349
    71
    12
    13
See reviews for
261
611
284
446
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (302)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Chennai (Madras), India
Top Contributor
51 reviews 51 reviews
35 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 11, 2013

The hotel is in a great location with close proximity to the Metro (2 minutes walk). The rooms are neat and clean. The food especially the buffet was a big spread and I liked it very much as this gave lot of varieties also . There was completeness as a whole. Close proximity to the Benjakiti park for a morning walk or Jog is an advantage. Great experience

Room Tip: Better to have the rooms facing the Benjakiti park..
See more room tips
  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, May 15, 2013
Dear tripkart,

Thank you for your comments. We are delighted to hear that your enjoyed a pleasant stay at Sheraton Grande Sukhumvit. Our downtown location and the direct link from the hotel to the BTS Skytrain and MTR subway via an elevated walkway are certainly extremely convenient. We are also pleased to hear that you we able to dine at our renowned restaurant, Orchid Café and savor the gourmet international cuisines from the buffet.

We hope you will choose Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok for your next visit to our vibrant city.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mumbai
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 10, 2013

Had a good stay. Nothing negative at all. Very well maintained hotel. Excellent location in sukhimvit and well connected. All the happening stuff is near by the hotel. Staff is courteous and room service is quick. Wish I could stay longer! Highly recommended!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, May 15, 2013
Dear komofo,

Thank you for taking the time to share your experience of Sheraton Grande Sukhumvit with us. It is always nice to hear that our valued guests have enjoyed a memorable stay. Your comments will be passed on the team and will be greatly appreciated.

We look forward to welcoming you back to Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok in the near future.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
taipei
Top Contributor
193 reviews 193 reviews
60 hotel reviews
Reviews in 54 cities Reviews in 54 cities
165 helpful votes 165 helpful votes
5 of 5 stars Reviewed May 8, 2013

Outstanding as always, same superb helpful and friendly service from every staff that you meet, supremely comfortable good size standard rooms with quality linens and bedding, powerful shower in a separate enclosure and all other services just a phone call away. Outstanding spa with sauna, steam, jacuzzi and cold showers pus a wonderful atmospheric and exotic pool with outside jacuzzi-this place is a serene haven in the crazy outside world of Bangkok city. Food is always of a very high standard, whether it is Italian or Thai, although my personal favorite is to sit in the brilliant Living Room jazz bar, listening to the Randy Cannon trio and then order food from either of the restaurants and eat in a more casual, relaxed and very soothing environment. Location cannot be faulted, connected to Asoke BTS and only 20 minutes to the main shopping areas plus right in the middle of Bangkok's gastronomic paradise. A weekend break here is like nothing else on earth, and it will cost you a fraction of what it would back in the States or Europe. Wholeheartedly recommended.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, May 15, 2013
Dear madfish8,

Thank you for staying at Sheraton Grande Sukhumvit and for taking time to write to us.

We are pleased that you were able to experience many of the hotel’s highlights including The Grande Spa and dining at our award-winning restaurants. The Living Room is regarded as one of the finest live jazz venues in Bangkok and hosts some of the best international musicians including regular performances by the Randy Cannon Trio. We are delighted you enjoyed his performance.

Once again, thank you for sharing your experience. We look forward to welcoming you back again soon.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guam, Mariana Islands
1 review
5 of 5 stars Reviewed May 8, 2013

I always enjoy my stay in this hotel. The hotel is well maintained and I truly enjoy my meals at Orchid Cafe. The staff are so attentive, very friendly and they always provide a legendary customer service. I love the mangosteen, rambutan, mangoes and other fresh and delicious fruits which are served in abundance. Keep up the good work.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, May 27, 2013
Dear Leo M,

Thank you for your continuous support towards Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok.

It is of my greatest delight to read that we continue to be a part in making your stays in Bangkok memorable. I have shared your compliments with the team at Orchid Cafe and they sincerely appreciate that recognition that you have given them.

My team and I look forward to the next pleasant opportunity of welcoming you back to our hotel.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 7, 2013

This review comes a few months after we stayed at Sheraton. But we had a super stay. The staff was very helpful, the breakfast sumptuous, the rooms beautiful. The location was superb, connected to the sky train directly from the lobby. This made it very convenient to use this as a base to travel around the city.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, May 9, 2013
Dear manukap,

Thank you very much for taking your time to share us about your memorable stay at Sheraton Grande Sukhumvit.

I am delighted to hear that you had a great experience during your stay including breakfast, room, our convenience location and especially our services. Your comments will be shared with the entire team and I am sure that your feedback will be encouragement to all our associates.

Thank you once again for sharing your experience. We look forward to welcoming you again soon.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Top Contributor
61 reviews 61 reviews
58 hotel reviews
Reviews in 40 cities Reviews in 40 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 6, 2013

This hotel located in the center of everything. If you want going nightlife or access to any restaurant and you want to be in the middle of everything, this is the place you may choose (Of course you should consider your budget since this hotel is not cheap). The first appearance, when you enter the hotel, gives you a warm, comfortable, luxury feeling. We waited for a while for checking-in. Since we were three adults in one room, I wished to check if they have suites. The receptionist told me that there is no suite available at that night but he asked us to check the room first and if it was not suitable we can change the room to a bigger one. He, whose name was APICHAI which was very kind, responsive came with us to the room. Showed it. It was very large in comparison to the other hotels we had in Thailand. He ordered us tea in the room to compensate for our waiting in the checking process.
The rooms was quite comfortable, calm with warm environment, well ventilated and to say it in one word, it was perfect. The breakfast choices were more than what I had in mind before. I did not use other facilities like pool or wellness but I believe they would be very good if I may judge on the clues. The hotel has entrance to Monorail which you may take easily going to the main attractions and shopping malls. (You do not need to go down to the street and take steps to come up, just directly go to the station.) The Concierge was also very helpful. I had read that there is a shopping mall (Terminal 21) in front of the hotel but this shopping mall is not very big and nnot too many shops open. You have better choice if you took Monorail to go there.

Room Tip: For this hotel do not take Taxi since you will waste much time in Bangkok trafic. Just use Monorail...
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review, May 9, 2013
Dear citoyen-du-universe,

Thank you very much for taking your time to share your experience at Sheraton Grande Sukhumvit.

I am glad to hear that you had a great stay with us and our services and facilities have met your expectations. I totally agree with you that one of our main unique feature is the hotel location that offers a direct connect to the SkyTrain and Subway Station which allow our guests to explore Bangkok conveniently. The other focus that we are continuing to improve is our service to our guests. Thank you once again for your compliments to Apichai. Your compliments have been shared to him and other team members in the hotel and this will be definitely encouraging our team members to keep providing the best service to our guests.

Thank you once again for sharing your experience. We look forward to welcoming you back in the near future which I strongly recommend you to try other facilities.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Sheraton Grande Sukhumvit, A Luxury Collection Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Grande Sukhumvit, A Luxury Collection Hotel

Address: 250 Sukhumvit Road, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Bangkok
#8 Business Hotel in Bangkok
#11 Romantic Hotel in Bangkok
#11 Luxury Hotel in Bangkok
#12 Family Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Grande Sukhumvit, A Luxury Collection Hotel 5*
Official Description (provided by the hotel):
Located on Sukhumvit Road in the heart of Bangkok with a walkway connecting the hotel lobby to the convenience of the Skytrain and the MRT underground, guests are moments away from enriching cultural sights, palatial shopping malls, a cosmopolitan dining scene and vibrant nightlife. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Tingo, Travelocity, Cheap Tickets, TripOnline SA, Hotels.com, Asiatravel.com Holdings, BookingOdigeoWL, Otel, Venere and Agoda so you can book your Sheraton Grande Sukhumvit, A Luxury Collection Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hotel Bangkok
Sheraton Hotel Grande Sukhumvit
Sheraton Bangkok
Bangkok Sheraton

Owners: What's your side of the story?

If you own or manage Sheraton Grande Sukhumvit, A Luxury Collection Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.