We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Grande Sukhumvit, A Luxury Collection Hotel: Traveler Reviews

5.0 of 5
250 Sukhumvit Road, Bangkok 10110, Thailand
Hotel website
Hotel amenities
Offers & Announcements
FREE NIGHT FROM THB 4,650
Sheraton Grande Sukhumvit, A Luxury Collection Hotel
Ranked #7 of 730 hotels in Bangkok
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

1,369 reviews from our community

Traveler rating
    1,035
    262
    54
    9
    9
See reviews for
Families
179
 
Couples
445
 
Solo
229
 
Business
348
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
st ives cornwall uk
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
33 helpful votes 33 helpful votes
“Fab, Fab, Fab...”
5 of 5 stars Reviewed March 19, 2013

We have stayed here 6 times now on or way to a beach resort at the start, and end sometimes of our holidays. Hotel is in a fantastic location and easy to get to all the shops and sky train right outside.
The hotel rooms are large and clean, club rooms are even better with all the extras you get like free wifi, newspaper, laundry and 2 hours of cocktails and small buffet each evening. We are planning our 2014 holiday and the Sheraton Grande will be on our list for sure.
Even met the hotel GM and he offered to have our London winter clothes left at the hotel and taken to another hotel we were staying at on our way home in Bangkok, now that is service. Just the best so if your heading to Bangkok you will not go wrong if you stay here.

Room Tip: Go for the club rooms worth every penny
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by chrisebabes for Bangkok
Ask chrisebabes about Sheraton Grande Sukhumvit, A Luxury Collection Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review
March 25, 2013
Dear chrisebabes,

Thank you for your loyalty and continuous support towards Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok.

As part of the Luxury Collection Hotel, we continuously strive to provide our guests with an indigenous and exceptional stay. I am delighted to read that we were able to be a part in enhancing your visits to Bangkok and look forward to the next opportunity of welcoming you back.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“First review after 13 stays at Sheraton Grande Sukhumvit”
5 of 5 stars Reviewed March 18, 2013

We love this hotel... we stay at the Sheraton Grande every year when we travel to Bangkok from Sydney.
Staff & Service:
The staff and service are amazing. We haven't ever had a problem with their personalized service and friendliness. They all very helpful and go above and beyond. Some of the staff have been there for many years and remember my family by name as soon as we walk in the door.

Food:
The breakfast buffet is what I judge every breakfast in hotels I stay at. It is the best I have experienced. It is fresh, a huge variety to choose from and we look forward to starting our day there every morning. (freshly squeezed mandarine juice is a delight)

Room service is so good and so well priced for a 5 star hotel that sometimes we just stay in with the 3 kids and eat there. Especially their pad thai - its amazing. Just to Note: we are usually street food eaters and thrive on the ambience of being out where all the locals eat but really enjoy the food in our room on occasion.

Pool:
We are not really shoppers as such so spend a lot of time around the pool which has great shade for young children and water features for them to play with. It's not a huge pool area but great for a short stay in Bangkok... this is another reason we stay - it suits us really well. The hotel doesn't specifically provide activities for the kids but understandably it is not that sort of hotel - we haven't ever felt unwelcome with our 3 young children - actually the opposite but if you are looking for a family resort style hotel this is not it - you would need to head to the ocean. which is what we do for the second half of out Thailand holidays.

Room:
All I can say is the rooms are HUGE... we stay with children and they have to be to give them some room to play when we are in there. I would say that the decor is starting to date but I know that the last time we were there they were doing renovations. The king bed is very comfortable and the bathroom is very big with a seperate shower and nice deep bath.

Its the little things that you remember about your stay at a great hotel - they set the cots for the babies with a stuffed toy and give you specific bathroom products for them like powder, J&J body wash and a rubber duck for the bath.

Location:
The hotel is well situated at one end of the sukhumvit market street - you can walk up one side and down the other to pick up some bargins, clothes, dvd, watches, etc. Accross the road is Robinsons department store and McDonalds and also the new Shopping Centre Terminal 21 which has LOTS of everything else that you may need. There are lots of restaurants outside the hotel as well including Suda Thai which is filled with ex-pats.

Best of all the hotel has direct access to the BTS which means we can push the strollers to the BTS with minimal effort.

I have seen much change in the hotel and the area surrounding Sheraton in the past 8 or so years and still look forward to my stay with them.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Melissa P about Sheraton Grande Sukhumvit, A Luxury Collection Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review
March 25, 2013
Dear Melissa P,

May I thank you for you continuous support and loyalty towards Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok.

It certainly is the highlight for hoteliers to see returning guests like yourself and we are honored to hear that we have been able to continuously be a part in making your family's trip to Bangkok an enjoyable one.

We look forward to welcoming you and your family home for another memorable visit.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Luxury hotel with excellent location & great service”
5 of 5 stars Reviewed March 18, 2013

This is our 2nd time my family & I are staying on this hotel. Last year March was our first try here and we knew this will be the hotel that we are definitely gping to put up whenever we visit BKK.
Another great stay with no disapointment in their service and love their breakfast by the pool! We strongly recommend this hotel to tourists visiting BKK especially the convenience of the location right at the BTS and connecting to Terminal 21 shopping mall.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by Angeliayang for Bangkok
Ask Angeliayang about Sheraton Grande Sukhumvit, A Luxury Collection Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review
March 25, 2013
Dear Angeliayang,

Thank you for your loyalty and continuous support towards Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok.

It is of my greatest pleasure to read that breakfast at The Sala and the level of customer service provided by our Luxury Collection ambassadors continues to delight you. Our biggest asset of the hotel is our people and I am happy to hear that we were able to enhance your trip and make it memorable.

We look forward to welcoming you back in the near future.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moerbeke Waas
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Best choice on Sukhumvit Road”
5 of 5 stars Reviewed March 18, 2013

For several times I stayed at Sheraton Sukhumvit when travelling for business to Bangkok. As always everything was up to expectation. Friendly staff, nice rooms, nice restaurants, good breakfast nice bars. Value for money.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask JohanMoerbekeWaas about Sheraton Grande Sukhumvit, A Luxury Collection Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review
March 25, 2013
Dear JohanMoerbekeWaas,

Thank you for your continuous support and loyalty towards Sheraton Grande Sukhumvit.

It is always a great pleasure to welcome returning guests like yourself and to receive positive feedback. I am delighted to read that you continue to enjoy the rooms, food & beverage options as well as the level of service provided by our Luxury Collection ambassadors.

We all look forward to the next pleasant opportunity of welcoming you back to our hotel.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dundee, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“A haven in the city”
5 of 5 stars Reviewed March 17, 2013

We arrived very early after nearly 24 hours of travelling and were worried about turning up so early in regards to the normal check in time. This was not an issue and we were quickly escorted to our Grand Deluxe room by friendly members of staff. The hotel itself looks very opulent and is spotless as was our very large room. I have noticed a lot of other reviews have stated that the decor seemed dated, we did not find this at all and enjoyed the hotel and its amenities to the full. About the room; we found it to be very spacious with an enormous bed which was very comfortable. The window is the main focal point of the room and looks out onto the busy streets of Bangkok, a great view. The bathroom was very clean and the shower was powerful and easy to use. We paid for the evening cocktails as part of our stay in which you can choose to have at any of the three bars. Out of the two indoor bars, Bar Su was the better with nicer seating and a better choice of complimentary snacks. The pool bar was a very relaxed atmosphere and the staff are very attentive. Location of this hotel is also great. It is literally seconds from a train (metro) station which is very easy to use. It was also across the street from the fun and convenient Terminal 21 shopping mall. Lastly, breakfast was very nice with a very large range of food to choose from. We would happily stay here again if we were to go back to Bangkok.

Room Tip: All Grande Deluxe rooms are on floor 30 and above so a guaranteed view.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by Squin83 for Bangkok
Ask Squin83 about Sheraton Grande Sukhumvit, A Luxury Collection Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review
March 25, 2013
Dear Squin83,

Thank you very much for choosing to stay with us at Sheraton Grande Sukhumvit and for the time that you have taken to write a detailed reviewing regarding your stay.

We welcome all feedback as it helps us to maintain our standards, and the experience you shared certainly matches our customer service culture that we aim for. I have taken note of your positive comments and have shared them with the team to recognize their efforts.

We look forward to the next occasion where we can be a part in creating another memorable experience with you.

With Kind Regards,

Richard Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oriental Residence Bangkok
Great value on a similar hotel
Bangkok, Thailand
5 of 5 stars 370 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Bangkok
Romantic
The Sukhothai Bangkok
The Sukhothai Bangkok 4.5 of 5 stars 901 reviews
Luxury
Viva Garden Serviced Residence
Viva Garden Serviced Residence 4.5 of 5 stars 440 reviews
Good for business
InterContinental Bangkok
InterContinental Bangkok 4.5 of 5 stars 1,189 reviews
Near the beach
Royal Wing Suites & Spa
Royal Wing Suites & Spa 5.0 of 5 stars 87 reviews
Show Prices ABS:HotelCheckRates-d302770?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d2231933?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d299231?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d307270?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Bangkok hotels
Oriental Residence Bangkok 5.0 of 5 stars 370 reviews Ariyasomvilla 5.0 of 5 stars 578 reviews Shangri-La Hotel, Bangkok 4.5 of 5 stars 2,466 reviews Mandarin Oriental, Bangkok 4.5 of 5 stars 1,510 reviews
Show Prices ABS:HotelCheckRates-d2420746?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1210398?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d307155?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d301411?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 730 hotels in Bangkok, ranked by popularity

Been to Sheraton Grande Sukhumvit, A Luxury Collection Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Grande Sukhumvit, A Luxury Collection Hotel

Also Known As:
Sheraton Hotel Bangkok
Sheraton Hotel Grande Sukhumvit
Sheraton Bangkok
Bangkok Sheraton
Address: 250 Sukhumvit Road, Bangkok 10110, Thailand
Phone Number:
Region: Thailand > Bangkok
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Bangkok
#7 Luxury Hotels in Bangkok
#16 Family Hotels in Bangkok
#23 Romantic Hotels in Bangkok
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located on Sukhumvit Road in the heart of Bangkok with a walkway connecting the hotel lobby to the convenience of the Skytrain and the MRT underground, guests are moments away from enriching cultural sights, palatial shopping malls, a cosmopolitan dining scene and vibrant nightlife. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Expedia, Orbitz, Agoda, AsiaRooms, Hotels.com and Travelocity so you can book your Sheraton Grande Sukhumvit, A Luxury Collection Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sheraton Grande Sukhumvit, A Luxury Collection Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton Grande Sukhumvit, A Luxury Collection Hotel
Enter dates & see best prices* (from our partners)
Show Prices