The hotel proved to be a calm, cool oasis in the city, so pleasant that we view it as being a destination in itself. As far as we are concerned, there is nothing to criticize. The service was impeccable, two dinners at Basil were taste sensations and the breakfast proved to be divine. We thoroughly enjoyed our six day stay and would love to return one day. The cocktail hour, the butler service and the free laundry offer proved to be significant bonuses and we loved the pool area and the gym. The proximity of Terminal 21 (shopping centre with many eateries to choose from) and the Skytrain are major pluses.