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“A favourite Hotel in Bangkok” 5 of 5 stars
Review of Banyan Tree Bangkok

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Banyan Tree Bangkok
4.5 of 5 Hotel   |   21/100 South Sathon Road. | Thai Wah Tower II, Bangkok 10120, Thailand (Sathorn)   |  
Hotel website
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Hotel amenities
Ranked #14 of 772 Hotels in Bangkok
Certificate of Excellence 2014
A TripAdvisor Member
“A favourite Hotel in Bangkok”
5 of 5 stars Reviewed October 23, 2013

I have stayed at the Banyan Tree now 4 or 5 times and have always been very happy with the level of personal service, quality of food and great service. Location wise it is a little out of the action being close to the Consulates but with cheap Taxi's it is easy enough to get around. The rooms are great and the restaurants are excellent. I know I will be returning for future visits!

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with BanyanTree.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, October 27, 2013
Dear A TripAdvisor Member,

Thank you for sharing your recent experience with us.

We are happy to learn that your return was wonderful as your previous stay. Your gracious comments about the service, quality of food, and the room and facilities gave us energy to maintain our Banyan Tree standard consistantly.

We highly appreciate your patronage of Banyan Tree Bangkok and your time to write this gracious review. We are looking forward to your next visit, until then remain,

With best regards,

Nopparat Aumpa
General Manager
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3,473 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (650)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 23, 2013

We recently spent 3 nights here at the start of our honeymoon, the place is amazing!

the restaurants are all brilliant and the pool and view are out of this world!

highly recommend and would go back in a heart beat!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 22, 2013

We stayed 2 nights at the hotel . The swimming pool was nice but the area of the hotel is in a busy area with lots of traffic. Not on the train line so u need a cab to get anywhere. Hotel is excellent with great service. Breakfast was complementary and was fantastic. Kids loved feeding the fish . Booked the hotels limo from airport and they were very professional and made our arrival into BKK a breeze. Cabs are plentiful usually. Very pleased overall.

Stayed November 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed October 22, 2013

The staff make this hotel a wonderful stay, they can not do enough for you, everyone from the concierge to the cleaners were so friendly and helpful. the suite was a very good size and well decorated with separate living area and desk. there were nice touches from the different fruit left in the room every day to the complimentary bottles of water. Great bar and restaurant on the roof with fantastic views over Bangkok, also ate in Saffron (Thai cuisine) which I would highly recommend, probably the best Thai food we had on the whole trip. The pool is also well appointed with nice views, smart gym and great spa. The night market is about 10 minutes walk away although the hotel offers a free shuttle to the skytrain so getting around is not a problem and with Tuk Tuks outside at 60 Bahts an hour everything is within reach. Temple tours, floating market were great but the Grand Palace was breathtaking and an absolute must visit.

Room Tip: As high a floor as possible, city view is better
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, October 23, 2013
Dear Arif X,

Thank you for choosing the hospitality of Banyan Tree Bangkok and sharing your experience with us.

We are very happy to learn that your stay was a most pleasant one, and thank you very much for sharing such gracious comments about the service you recieved from our associates; your dining experience at our signature restaurant, Saffron along with room and other facilities. It gives us energy to continue the legendary service for your satisfaction once we meet again in the future.

Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future and until then remain,

With best regards,

Nopparat Aumpa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 22, 2013

Lovely hotel. The staff are friendly, polite, attentive and service oriented. They always try to assist guests and accommodate our requests.

Stayed October 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2013

Start from step in even in a raining day staffs are all very helpful I traveling with my kid and they make me felt all easy and relax. My kid love a short ride by hotel Tuk Tuk such a nice touch a driver also very friendly and cheerful. Check in team are all full of smile I can see that hotel are famous there were people in and out all the times. The morning breakfast in the garden was add up relax sense. Upon depart a girl ask for overall experience with inviting us back we definitely return.

Stayed October 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, October 23, 2013
Dear Leeyuiw,

Thank you for sharing your review after your visit at Banyan Tree Bangkok.

It's our great pleasure to learn that your family and you had an enjoyable stay with us, especially with the service from our associates. Your feedback will serve as an inspiration to the team to continue working with passions, ensuring our valued guests' expectations have been met.

In the meantime, we are happy to learn that you will accord us another opportunity to be of your service. We will look forward to welcoming your family back to stay with us once again.

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Molesey
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2013

Easy check in, wonderful suite, very much a business hotel, staff are very courteous and helpful. Mr Wot, the concierge was exceptional, his advise of where to go and how to get there was excellent, it made our trip. He went beyond his duty when he personally took us to a venue when the traffic was so bad that the taxi's were not even getting to the hotel.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Banyan Tree Bangkok

Address: 21/100 South Sathon Road. | Thai Wah Tower II, Bangkok 10120, Thailand
Location: Thailand > Bangkok > Sathorn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Bangkok
#12 Romantic Hotel in Bangkok
#13 Luxury Hotel in Bangkok
#15 Business Hotel in Bangkok
#19 Family Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Banyan Tree Bangkok 4.5*
Number of rooms: 327
Reservation Options:
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Also Known As:
Banyan Tree Bangkok Hotel Bangkok
Bangkok Banyan Tree Hotel

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