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“Terrific pool” 5 of 5 stars
Review of Banyan Tree Bangkok

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Banyan Tree Bangkok
4.5 of 5 Hotel   |   21/100 South Sathon Road | Thai Wah Tower, Bangkok 10120, Thailand   |  
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Ranked #20 of 754 hotels in Bangkok
Torquay, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
26 helpful votes 26 helpful votes
“Terrific pool”
5 of 5 stars Reviewed May 10, 2013

Despite this hotel being really busy when we stayed. (A Colombian drugs cartel were having their AGM) a more tranquil and relaxing time would be difficult to imagine. A half hour or so from the airport, right in the centre of Bangkok, we were whisked onto the driveway and ushered towards check-in. A cooling glass of cordial in hand, a painless swipe of the plastic and we were shown to our 'river view room'. On a non smoking floor (nice touch, no smelly corridor) our basic room is huge, clean and well equipped with a separate bathroom and gigantic, comfortable bed.
Perhaps 'apartment view' might be a more appropriate term if I was being picky but the river was there too if you squinted a bit!
Buffet breakfast included for this trip, taken in the excellent ground floor restaurant. Very busy with all the Columbians but a seat by the window near the fish pond was usually available. Coffee freely available on tap, and breakfast from the four corners of the world too!
Being a city centre hotel the outdoor pool is on the 29th floor! And it's beautiful. Not large, (20 meters? ish.) but despite the Columbians never too busy whilst we were there. Really cool and refreshing and a great place to hang out whilst the other half has a spa treatment or two. Apparently the spa is pretty good too!
The staff are so warm and helpful, always there to advise and summon a taxi or organise a trip or outing. We had three days here and were almost sorry to leave for the rest of our holiday.
(The Columbians sadly turned out to be a Mexican I.T. company by the way!)

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (481)
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London, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 10, 2013 via mobile

I stayed in the Banyon Tree for three nights and arrived after a 10 hour flight into Bangkok. I emailed the hotel a few days earlier to tell them that I would be arriving early and if there are available rooms to hold one for me. When arriving at the hotel, it was around 7am local time. I was told at check in I would have to pay a full days rate in order to access the room or just wait in reception until 2pm. If they didn't have available rooms I would understand having to pay a premium in order to get a room prepared but they did and I felt they were not sympathetic to our situation.

After about an hour and a half and some negotiating they allowed us into our room and the Banyan Tree experience got a whole lot better. We stayed on the 48th floor in a deluxe room and the views of the city are amazing. The rooms were immaculate and looked just like the images on the website. The hotel also contains the much hyped Vertigo restaurant which is something you should experience if you stay here. The pool is located on the 21st floor and so are gym facilities which were both of an extremely high standard.

The hotel itself is located in a business district but is about 10 - 15 minutes walk from the nearest BTS Station (Sala Deng) but they do provide a shuttle service every hour.

Overall I would still recommend this hotel but the arrival experience could be improved and not use it as a chance to upsell. If it wasn't for that I would have easily awarded this hotel 5 points.

Stayed May 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuket, Thailand
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 7, 2013

The room was decorated with exquisite taste, complete facilities and a comfortable sofa. You must see the wonders of the sunset and the beauty of the moon and the stars at Vertigo and Moon Bar or enjoy swimming up high in the sky (rooftop swimming pool) and if you get tired of swimming,you can relax and try their sauna. Great Hotel, and I shall return.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Richmond-upon-Thames, United Kingdom
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 7, 2013

This hotel was a great find. We stayed in the hotel in April 2013 and we had a suite, so therefore were able to feast on the free buffet food and alcohol (including cocktails) throughout the day being served in the lounge. This is a huge saving, as you don't need to spend money in nearby restaurants or bars!

The room was huge and the facilities were amazing. Friendly staff at every corner! The rooftop pool and gym facilities were also top notch.

On the final night we visited the rooftop bar / restaurant with breathtaking views over Bangkok. A must see for anyone visiting Bangkok. However, the prices were slightly higher than expected!!!

Great location close to the gay area on Silom and the hotel itself was very cheap!

It can't be faulted!

Room Tip: Make sure you get a suite to access the free food and alcohol on offer in the lounge all day!
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, June 13, 2013
Dear Sexytonyboy84,

Thank you for your time in sharing your review of your recent stay with us.

It gives us great pleasure to learn that you enjoyed your stay with us, especially our Banyan Tree Club, facilities, service of our associates, and location.

Our concerned departments have also taken note of your valuable comment on the price at our Vertigo & Moon Bar, and we were glad to learn that you had a wonderful dining experience.

We look forward to welcoming you back to Banyan Tree Bangkok in the not too distant future and in the meantime remain

With warm regards,

Nopparat Aumpa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Byron Bay, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

Hotel was a great experience. We booked a gastronomic package with dinningin the Vertigo Roof top restaurant and on there dinner cruise. Both experiences were amazing, true 5 star dining experience both nights. We booked into a club floor with a club suite, the club suites have a Barth in the window with amazing views of the city. In arrival we were given flowers which was lovely. Then whisked up to the club floor for check on. A lovely experience we were presented with welcome drinks. When we were presented with our room it wasn't what we were expecting as it was not a club room with the Barth in the window. We mentioned it and were promptly moved to the top floor with the bath we wanted. They worked out it was my 50 th birthday and birth cake and presents arrived within minutes as did a call confirming a late check out of 4 pm, great touch. The location of the hotel was great and sited our needs. Over all an amazing stay I'd highly recommend it.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with BanyanTree.com

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UK
Top Contributor
77 reviews 77 reviews
44 hotel reviews
Reviews in 41 cities Reviews in 41 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed May 6, 2013

We booked a club room but got upgraded to a suite on check in. The suites have three rooms with large bathrooms which feature a two person bathtub, his and hers sinks, a walk in shower. The beds are large and really comfortable – two people can starfish without touching one another ☺

The club floor in the hotel is well worth paying for, with complimentary cocktails and snacks each evening. The Moon bar on the hotel roof top is certainly worth a visit if just for the views alone.

This is a really great hotel and we would stay here again should we return to Bangkok.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, June 12, 2013
Dear Soho_Travellers,

Thank you for sharing us your wonderful experience you had while you were staying at Banyan Tree Bangkok.

We highly appreciate your kind review and feel delighted to learn that you were satisfied by our facilities, Banyan Tree Club, and Vertigo & Moon Bar. Your feedback has been shared with our team as an inspiration to continue working with passion, and maintain the high standards for which Banyan Tree is renowned.

Thank you again for choosing the hospitality of Banyan Tree Bangkok, and we very much look forward to be of your service once again.

Best regards,

Nopparat Aumpa
General Manager
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Singapore, Singapore
Top Contributor
62 reviews 62 reviews
53 hotel reviews
Reviews in 44 cities Reviews in 44 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed May 6, 2013

The hotel is no doubt one of the best in Bangkok. It's centrally located right at the heart of Sathorn area, with the Metropolitan Hotel as neighbour (and of course the wonderful Nahm restaurant). The roof top bar at Banyan is definitely a must go for visitors in search of the perfect sunset moment - it's the place to be seen.

The check-in is quick and efficient and the staff are generally very helpful. The breakfast spread is amazing. The rooms are mostly decent sized suites and has everything that you need.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BT_Executive_Office, General Manager at Banyan Tree Bangkok, responded to this review, June 12, 2013
Dear KahChin,

Thank you for taking your time to write a review about your recent experience at Banyan Tree Bangkok.

We are very happy to learn that your stay was a most pleasant one. Thank you for letting us know that we made your stay a special and cherished one.

Again, thank you for sharing your experience and thank you also for your patronage of Banyan Tree Bangkok. The team and I look forward to having you back in a not too distant future and until then remain,

With best regards,

Nopparat Aumpa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Banyan Tree Bangkok

Address: 21/100 South Sathon Road | Thai Wah Tower, Bangkok 10120, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#12 Spa Hotel in Bangkok
#16 Business Hotel in Bangkok
#18 Luxury Hotel in Bangkok
#19 Family Hotel in Bangkok
#22 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Banyan Tree Bangkok 4.5*
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Also Known As:
Banyan Tree Bangkok Hotel Bangkok
Bangkok Banyan Tree Hotel

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