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“Amazing Staff... ^.^” 5 of 5 stars
Review of DoubleTree by Hilton Sukhumvit Bangkok

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DoubleTree by Hilton Sukhumvit Bangkok
4.0 of 5 Hotel   |   18/1 Soi Sukhumvit26, Sukhumvit Road | Khlong Ton, Khlong Toei, Bangkok 10110, Thailand (Formerly Imperial Tara Hotel)   |  
Hotel website
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Hotel amenities
Special Offer
Book early, up to 20% off
Ranked #88 of 772 Hotels in Bangkok
Certificate of Excellence 2014
Hong Kong, Hong Kong
1 review
1 helpful vote 1 helpful vote
“Amazing Staff... ^.^”
5 of 5 stars Reviewed June 23, 2014

Surprise: 1. Reception staff - Mikky. She shows her professional manner and answer all my queries and also solved my room assignment requests. ** She is beautiful and professional ** 2. Chief Concierge - Mr. Meng.... I staying in Double Tree on 14-18/6 then go to Pattaya Hard Rock on 18-20/6 then back to Bangkok on 20-21/6 staying in Chatrium Riverside Hotel. Since I would like to keep my 2 baggages in your hotel. But I just trying to ask Mr. Meng is this possible to help me to transfer my baggages to there directly than I don't have to come back and pick up as very far away. I CANNOT imagine that he say "YES" and he then call to Chatrium to reconfirm my booking over there and he had arranged everything.... ** I just can say he is INCREDIBLE and AMAZING **. 3. Room Attendant - Ms. Valida. She is the one cleaning my room daily and she performed very good - Neat and Tidy. Comments & Suggestion: 1. The round shape table in room design it looks not really match with the style. 2. Pillows are too soft. 3. The bathroom door have a door lock. However at the other side of the washing basin which can open the door facing the bedding without any door lock is very inconvenience and embarrassing if we are not family member just a colleagues... suggestion to put the lock also. 4. Suggestion to have NHK Premium Channel instead of NHK channel as boring. NHK Premium Channel would be more attrative. 5. Suggestion to have TLC and Discovery channel also.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSukhumvit, General Manager at DoubleTree by Hilton Sukhumvit Bangkok, responded to this review, June 26, 2014
Dear Chi Ming Irving K,

Thank you for choosing the DoubleTree by Hilton Sukhumvit Bangkok for your holiday break with your friends and the wonderful review on TripAdvisor.

I’m very pleased you and your friends enjoyed your stay with us and that we made an impression, both in terms of the service and our friendly and efficient staff.

Regarding the TV Chanel, I’ll be sure to share your kind comments with our IT manager for futher action.

Mikky, Meng and the rest of the team join me to thanks again for your feedback and we look forward to seeing you and your friends again on many more occasions.

Kind regards,


David Ecija
General Manager
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518 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
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English first
Singapore, Singapore
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 23, 2014 via mobile

There is nothing to complain about.

The team in will always reply your emails regards to any enquiries you have and its always on time.

The check in ans out was very smooth in deed. Rooms is very clean and comfortable. Love the room concept.

Breakfast was good lots of varieties.. atmostphere was really nice .. all the staff are super friendly and always there to assist. Swimming pool is huge and just as perfect as the weather. Location of the hotel is thumbs up as its less than 5min walk to the subway. Hilton chain has never disappoint me. Will definitely come back


Thank you to Mr Meng and the whole team who assist me during my stay.Also to the reservation team that assist me thru emails.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSukhumvit, General Manager at DoubleTree by Hilton Sukhumvit Bangkok, responded to this review, June 26, 2014
Dear SunSandSea_13,

Thank you so much for your staying at DoubleTree by Hilton Sukhumvit Bangkok kind review and fantastic endorsement on TripAdvisor.

We are thrilled that you had a comfortable and relaxing stay and felt well looked after by our staff, having been particularly impressed with the hotel location, accomondation, pool area and breakfast experience.

Meng joins me in thanking you for your acknowledgment and we hope you will become regular visitors at our hotel.

Kind regards,


David Ecija
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
Reviews in 31 cities Reviews in 31 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 21, 2014


I cannot find enough adjectives to rate this place highly enough. I'm now 3 months into a round the world trip where I've stayed in all kinds of places: hotels, bnbs, hostels, air bnb, and it really makes you appreciate when you visit a good hotel.

We arrived and I was handed a WARM welcome cookie when I walked through the door - as if it had just been baked for my arrival. The way to my heart is definitely through my stomach, and it was so tasty after an 11 hour flight with swiss airways and lots of cheese.

The team on reception are extremely friendly and helpful and even walked us all the way to our room before showing us around.

They've got all the usual facilities, gym, pool etc which from our quick view looked great but we didn't get a chance to use them since we didn't wake up until 15mins before breakfast finished and we had to get to the airport. Bringing me to the best bit of this stay - the bed and the covers. Hilton should sell these. It's the most comfortable I've stayed in for 3 months, I slept for 12 hours.

Hilton Honors is worth joining, we got complimentary breakfast, in room WiFi, NY Times delivery, and two free drinks at the HHonors happy hour set in the gorgeous surroundings on level 7 overlooking the pool.

When we got down to breakfast the staff were exceptionally accommodating, brought us fruit, pastries and coffees and let us at the buffet despite the fact they were closed and setting up for lunch.

Sadly as we had only one night and slept so long there was not much of Bangkok to be seen, but it means we'll have to come back and when we do we'll be staying here again.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSukhumvit, General Manager at DoubleTree by Hilton Sukhumvit Bangkok, responded to this review, June 26, 2014
Dear mimmer83,

Thank you for staying at the DoubleTree by Hilton Sukhumvit Bangkok and taking the time to reviewing your experience on Trip Advisor and rating our hotel the outstanding and will definitely come back again.

We’re very pleased we were able to honour the benefits you are entitled to as a loyal Hilton guest and delighted that you were impressed with both the hotel facilities and services, particularly the accommodations, bedding accessories, breakfast, pool and restaurant.

Thanks again for your feedback. It was a pleasure having you with us and we hope to welcome all of you back to our hotel again very soon.

Kind regards,


David Ecija
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Karachi, Pakistan
1 review
4 of 5 stars Reviewed June 19, 2014

A very good hotel, with extremely polite and helpful staff. Excellent service and quality. Very neat hotel with excellent rooms, service, food is good, breakfast is very good. Overall environment is very pleasant. I fully recommend it.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSukhumvit, General Manager at DoubleTree by Hilton Sukhumvit Bangkok, responded to this review, June 26, 2014
Dear Haani J,

Thank you so much for your stay at DoubleTree by Hilton Sukhumvit Bangkok and review us on TripAdvisor.

We are delighted that we succeeded in providing you with a flawless service experience and very much look forward to your return.

Kind regards,


David Ecija
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bali, Indonesia
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 16, 2014

V pleasant stay in Bangkok. Good access to public transport, local food and shops. Rooms pleasant with good internet. taxis seemed to be easy to get. Staff v friendly and helpful. Hotel clean and fresh. beneficial being adjacent to the Hilton.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSukhumvit, General Manager at DoubleTree by Hilton Sukhumvit Bangkok, responded to this review, June 26, 2014
Dear Kuta53,

Thank you for staying at the DoubleTree by Hilton Sukhumvit Bangkok and your review on TripAdvisor.

I’m very pleased you had a great stay with us and that we made an impression, in particular the rooms, hotel location and our friendly and helpful staff.

We hope to welcome you back to our hotel again very soon.

Kind regards,


David Ecija
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bangkok, Thailand
1 review
3 of 5 stars Reviewed June 15, 2014

it s a small warm, nice hotel. i like the quietness. some hotels are too crowded, and noisy. the location is very good. 200-300 meters to bangkok BTS skytrain. I arrived work in 20 minutes. The swimming pool area is real nice. You can sit back, and relax, read your favourite books, magazines on the 7th floor.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSukhumvit, General Manager at DoubleTree by Hilton Sukhumvit Bangkok, responded to this review, June 26, 2014
Dear Thee J,

Thank you for staying at the DoubleTree by Hilton Sukhumvit Bangkok and your review on TripAdvisor.

I’m very pleased you enjoyed your holiday with us and that we made an impression, in particular the location and hotel facilities especially the pool area.

We hope to welcome you back to our hotel again very soon.

Kind regards,


David Ecija
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Top Contributor
209 reviews 209 reviews
79 hotel reviews
Reviews in 82 cities Reviews in 82 cities
182 helpful votes 182 helpful votes
4 of 5 stars Reviewed June 14, 2014

Really this warm cookie-business is overrated. But the room is good. I asked for orthopedic pillow and it took an hour, but got great pillow then. Bed is great, and loved the toiletries very much. Breakfast could be improved though... Tea close to undrinkable, way too strong, and tepid. And the sugared and diluted fruit juices are a shame. Staff is courteous and helpful. Had a conference in more expensive sister hotel next door, but was just 1 minute walk.

Stayed May 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSukhumvit, General Manager at DoubleTree by Hilton Sukhumvit Bangkok, responded to this review, June 26, 2014
Dear Guest,

Thank you for staying at the DoubelTree by Hilton Sukhumvit Bangkok and sharing your most recent experience on TripAdvisor.

I’m very pleased you enjoyed your stay with us and that we made an impression, in particular the rooms and our extraordinary staff.

However, I’m sorry we couldn’t meet your expectations in terms of the breakfast experience and service delayed from housekeeping. I’ll be sure to address this with the relevent manager.

Thanks again for your feedback and we look forward to seeing you again on many more occasions.

Kind regards,


David Ecija
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Sukhumvit Bangkok

Address: 18/1 Soi Sukhumvit26, Sukhumvit Road | Khlong Ton, Khlong Toei, Bangkok 10110, Thailand (Formerly Imperial Tara Hotel)
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Business Hotel in Bangkok
#66 Romantic Hotel in Bangkok
#74 Luxury Hotel in Bangkok
#80 Family Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton Sukhumvit Bangkok 4*
Number of rooms: 177
Official Description (provided by the hotel):
Begin your stay at the inviting DoubleTree by Hilton Hotel Sukhumvit Bangkok with a warm welcome and a delicious chocolate chip cookie upon arrival. Set in the heart of Bangkok’s major business, leisure and entertainment districts, the contemporary Bangkok hotel is close to The Emporium leisure complex and the lush Benjasiri Park and offers easy access to the Phrom Phong BTS Skytrain Station, the Expressway and Airport.All of the stylish, light and airy guest rooms at this Bangkok hotel are tastefully decorated using muted, contemporary colors and natural wood accents and offer LCD TVs and wired and wireless internet access. Upgrade to a luxurious suite to enjoy Executive Lounge access with complimentary breakfast, evening cocktails and 2 hours of meeting room access. Plan your business or social event at this Bangkok hotel with a variety of flexible space available, all of which feature WiFi and the very latest in audio/visual equipment.Food lovers at this modern hotel in Bangkok will be spoiled for choice at Dee Lite, our relaxed diner where you can savor Thai, Vietnamese and Western dishes for breakfast, lunch and dinner. Sip cool drinks and enjoy western and Thai grilled specialties while you listen to music by live DJs in our casual poolside bar, Mosaic. Keep fit in the complimentary 24-hour fitness center, or cool down with a dip in our rooftop infinity swimming pool, offering unparalleled views over the city. ... more   less 
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Also Known As:
Double Tree By Hilton Hotel Bangkok
Imperial Tara Bangkok
Hotel Imperial Tara

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