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“A Calm Oasis in the chaos of Bangkok” 5 of 5 stars
Review of Crowne Plaza Bangkok Lumpini Park

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Crowne Plaza Bangkok Lumpini Park
5.0 of 5 Hotel   |   952 Rama IV Road | Suriyawongse, Bangkok 10500, Thailand (Bang Rak)   |  
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Ranked #36 of 772 Hotels in Bangkok
Certificate of Excellence 2014
Canberra, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“A Calm Oasis in the chaos of Bangkok”
5 of 5 stars Reviewed January 7, 2014

We spent a few nights at the Crowne Plaza Bangkok and were treated to a fantastic array of service and high end hospitality. Located right next to the Sky Rail means easy travelling around. The club service was just the best we have experienced anywhere in the world. Friendly courteous and attentive. Special thanks to Aek, Jeab, Twinkle and Candy. Clive Davidson

Room Tip: Choose the club rooms and the service and facilities are fabulous.
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  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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723 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Indore, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 4, 2014

the hotel is very well located and we had an excellent time .The staff was very helpful and courteous particularly mr.knot at reception,mr.jed the bellman and mr.kob the conceirge.
the night market is walking distance and is a pleasure to visit

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 3, 2014

This hotel ticks lots of boxes. Great location near the BTS, good accommodation and service and the club lounge benefits are well worth the few additional dollars.

Special mention is needed on the super cocktails in the Club lounge. Karen makes the best Cosmo ! Also the service of the other team members is worth a mention - Jeab, Aek and Twimle.

I'll be back here again soon !

Room Tip: Spend the few extra dollars to get lots of value from the Club benefits.
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  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 2, 2014

We were staying there for 23 nights and experienced everyday superior service. All hotel employees made us feel welcome and home. The executive lounge provides everyday different dishes more or less around the clock. The breakfast personnel fulfilled every wish (sometimes even not uttered) Our very special thanks to Twinkle for her exquisite cocktails, friendly and professional attitude. We will come back.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 2, 2014

Having stayed at Crowne Plaza hotels before, as well as because do the good rate we were getting we chose to stay here for 4 nights in Dec. This was perfect for us - very close to the sky train and metro stations, good location which was easily accessible and a just that little bit quieter than other main tourist areas.

We had a lovely room on the 31st floor - with nice views of the city. Comfortable bed (like other Crowne Plazas we've stayed at), a good shower and surprise surprise - one of those Japanese-type toilets that wash your bum for you (felt weird so was used only once)!

Breakfast was as expected - lots of variety - continental, American and Asian foods.

Staff were friendly and helpful although we felt that concierge boys were trying to push to find out whether we had any tours already booked in Bangkok. We had a couple of staff ask us the same thing including when our bags were brought up to our room - had we wanted any assistance we would have asked them. I hear this is quite the norm in a lot of hotels in Bangkok so weren't surprised at this.

Had a good wifi connection throughout the hotel.

We were out and about for lost of the day but it was nice to come back to a decent shower and a very comfortable bed. Would stay here again

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 2, 2014

Beyond excellent service.
Friendliest staff on Earth. They take the time to get to know you and I made new friends with the staff. Nirab, the waiter was awesome and so was Ex, the doorman. Excellent food, and in a great location right next to the train, so you can easily go out and explore Bangkok.

Stayed January 2014
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Top Contributor
53 reviews 53 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 31, 2013

Just like any other CP in this world, it is a typically averagely hotel with nothing wrong but nothing impressive at all.

The only thing impressed me much during my 2 nights stay was the front desk Thai boy who served me during the mid-night upon C/I, very nice and patient, very good manner.

The advantage of this hotel is shown during the crazy Songkran - the location. The battlefield is nearby. Once you were all wet after the water fight, the only thing you want to do was to go back to hotel immediately to clean up the mess.

Room Tip: Hotel locates in the city center, I guess the higher floor is better as there is popular area down t...
See more room tips
  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Bangkok Lumpini Park, responded to this review, January 17, 2014
Dear Daniel Z,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you for staying and we all hope to have an opportunity to serve you again on your next future visit.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Crowne Plaza Bangkok Lumpini Park

Address: 952 Rama IV Road | Suriyawongse, Bangkok 10500, Thailand
Phone Number:
Location: Thailand > Bangkok > Bang Rak
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in Bangkok
#31 Romantic Hotel in Bangkok
#31 Luxury Hotel in Bangkok
#50 Family Hotel in Bangkok
#63 Business Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Bangkok Lumpini Park 5*
Number of rooms: 243
Official Description (provided by the hotel):
Enjoy personalised service at Crowne Plaza Bangkok Lumpini Park, in the heart of the city's business and entertainment district.Take the elevator up to the 23rd-floor Lobby at the Crowne Plaza Bangkok Lumpini Park hotel, where gleaming black-and-white tiles lead the way to our helpful Front Desk with dedicated Japanese-speaking Guest Relations. Staff will check you straight into your room or Suite, where panoramic views of Bangkok's twinkling city skyline await you. ... more   less 
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Also Known As:
Crowne Plaza Bangkok Lumpini Park Hotel Bangkok
Pan Pacific Bangkok
Bangkok Pan Pacific

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