I stayed at the Metropolitan Hotel for 2 nights. What sets this hotel apart is their bath supplies. Their shampoo, conditioner, and body lotion all carry a special and pleasant scent that makes a perfect bath room experience. High quality ingredients and divine texture as well. I also like their breakfast selections. Not a buffet tradition but rather a main dish at your choice with free flow of fresh-made juices and fruit yogurts. I truly felt fresh and healthy after everyday's breakfast. For those who place ''style'' & ''taste'' before '' comfort'' & ''luxury'', the Metropolitan won't let you down.

We stayed at the Metropolitan in June 2012 for 4 nights. It was a pleasant stay, if somewhat generic. The style is sleek and modern, bordering on being cold.

Good points:
The room was very generous in size and the bed was comfortable.
The breakfast decent quality, but mostly western selection.
Nice complimentary amenities.

Drawbacks:
On one of the nights there was an event taking place at the bar, and the music was very loud.
The spa treatments were very overpriced.
At all times, staff were courteous, but rather reserved.


All in all, we liked the Metropolitan, but failed to be wowed by it. It was adequate and pleasant, but never fantastic.

We recently had a great 3-night stay at this hotel. Stylist lobby and well appointed rooms. Nothing to complain about, GM greeted us upon check-in and along with Aileen, Director of Sales and Marketing. Awesome breakfast, good gym/spa/pool. Great overall service, will go back.

I stayed here on business in late November and overall the hotel was fine but I am not sure it is up to the standard of similarly priced hotels in the same area. The lobby area is stylish and the rooms are well presented, but after visiting Bangkok 30+ times I expect this in a 5 star hotel. The gym is excellent but the pool area is a little tired and small though the pool is a great size so maybe the decision was to sacrifice seating space for a larger pool.

Breakfast was ok though for an Asian hotel the food offered was very European except an ok nasi/mee goreng. I would have preferred more Asian options. Service was fine but not friendly and that is pretty much my point about the Metropolitan. The staff overall were not warm, attentive or as friendly as the staff in the other hotels I have stayed at in Bangkok. Staff weren't rude but just didn't seem that bothered to help.

Particularly bad are the staff looking after taxis/parking. During my 4 day stay they managed to get me 1 taxi despite requiring a taxi on at least 8 occasions. It was easier to walk to Sathorn Road and do it myself. Whatismore is that they didn't seem to care that I wanted a cab and did nothing to communicate whether they could get one or how long it would take. On the 7 occasions they failed to help I ended up walking off after they shrugged their shoulders. Very poor.

If you want a design hotel with a more European level of service try the Metropolitan. Its fine but not great. Could do better