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“Excellence at a reasonable cost” 5 of 5 stars
Review of Chatrium Residence Sathon Bangkok

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Chatrium Residence Sathon Bangkok
4.0 of 5 Hotel   |   291 Soi Naradhiwas Rajanagarindra 24, New Sathorn Road | Chong Nonsi, Yannawa, Bangkok 10120, Thailand   |  
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Fully-Flexible Room Only
Ranked #87 of 772 Hotels in Bangkok
Tacoma, Washington
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
36 helpful votes 36 helpful votes
“Excellence at a reasonable cost”
5 of 5 stars Reviewed April 16, 2014

Chatrium is a great place to stay. I used it as my kick off to my tour in Thailand. I arrived midday on EVA air, so I was early to the hotel. Being early the room was not ready, so I was given a voucher for a drink at the bar and I rested in the main lobby. A few moments later I was escorted to the front desk, where I was told that my room has been upgraded to the studio apartment. It consisted of living and bed rooms, kitchen, bath and balcony with a pretty good view. The service was excellent and staff attentive. Free van service to some locations in the city was availble most of the day, but you had to make your way back...not a problem. Breakfast was included (make sure you do that when booking) and was truely an international food extravaganza. It would have put most cruise lines to shame. I had never seen so many jams presented and the fruit was fresh and extrordinary. I tried them all. The dining room could have been at the UN there were so people of different nationalities. The garden area houses the pool and fitness rooms and is surrounded by conferences rooms, but there was no conflict between the relaxing folks and those attending a meeting. Later in the evening a long marvelous Thai food buffet is set up...fantastic choices! I had a dinner in the main resturant, it was excellent, presented well, cooked to perfection and the staff well informed and attentive without being annoying. I used the in-house spa for an oil massage. It was very good and of course you are paying for the environment of the spa and service. I have to say that I did have some massages that were better at small local street store front places, yet they don't have the private rooms and soft pillow couches and tea and fruit afterwards. Yet every place I had a massage had tea. The pool is large, island in the middle with trees and birds and a bridge. Plenty of lounge chairs and a child shallow area. Fitness center was well used and big towels for pool goers are available. The room was restful and the shower very good with plenty of hot water. It amazes me that even here there was really no place to hang your damp towel. Door knobs and ends of doors are the norm. I found that true at every place I stayed except one where there was a bamboo ladder effort for the towels that stood free. Unique. The refer had the complimentary two free bottles of water per day, that seems to be the standard at all places. The Chatrium is a great place to stay. It may be a little out of the way for some folks but well worth the price. if you chose a Chatrium this is a good one.

Room Tip: No need to book a full out room the studios are very nice. Higher floor makes the view more interes...
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  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChatriumManager, Manager at Chatrium Residence Sathon Bangkok, responded to this review, April 18, 2014
Dear ‘CaptPJ’,

Thank you very much for your stay and for your great and detailed review you had posted here on tripadvisor.com

Thank you for your great comments in regards to our breakfast buffet and the service that I have already shared with the executive chef and his food & beverage team.

Glad to read that you enjoyed our public facilities on our 4th floor that include our free form swimming pool and garden, fitness center, restaurant, minimart and playground. It is there that many of our residents and short-term guests spend the evening after a busy or hectic day out in the city.

Once again, thank you for your review, uploading pictures and for having chosen to stay with us at the Chatrium Residence Sathon Bangkok.

We look forward hopefully welcoming you back again in the not too distant future.

Sincerely yours,

Thomas Grosjean
Resident Manager
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577 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Fallbrook, California
Top Contributor
69 reviews 69 reviews
26 hotel reviews
Reviews in 47 cities Reviews in 47 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 16, 2014

In Bangkok you stay at a Chatrium than yoiu can stay at the Chatrium Residence Sathorn Bangkok or the Chatrium Riverside Hotel. Both are good hotels,but my suggestion would be the Residence, The price was excellent. Plenty of food within walking distance and the breakfast buffet was far above standard. Unless you know exactly where you will spend all your time (which changes daily when on vacation) then the location does not matter too much.

The only negative I encountered is the fact the name was changed and not all of the taxis know where it is. Not a big deal, just get a few business card from the front deck and give them to the taxi. If they are unsure they will simply call the hotel.

If you want any advise on Bangkok I would say:

1) Stay out of the took tooks. They will make a sport of overcharging you.
2) Do not use any cab which asked where you are going and just gives you a price.
When you see a cab. Flag them down and asked if they are metered. If they say no........walk away. they are trying to rip you off..

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChatriumManager, Manager at Chatrium Residence Sathon Bangkok, responded to this review, April 18, 2014
Dear ‘Steven W’,

Just a short note to say thank you for having taken your time to review us here on tripadvisor.com

It was great to learn that you enjoyed your stay at our property and appreciated our rates.

Very sorry for the inconvenience caused with the taxis and we certainly do provide taxi cards that we hand to our guest upon check in to reduce the confusion. Glad to read that you made use of these.

Many thanks again for your stay and review – hope to welcome you back again soon.

Sincerely yours,

Thomas Grosjean
Resident Manager
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Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 15, 2014 via mobile

We stayed with our family and had a two bedroom suite. The room was huge (140 sqm) which makes life much easier. They had a nice pool and a very nice breakfast. We also had four poolside lunches which were excellent. We also tried two of the restaurants close to the hotel and both were nice. However the location is a bit off but if you are a family that need some space and relaxing poolside life - this is the hotel.

Stayed April 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChatriumManager, Manager at Chatrium Residence Sathon Bangkok, responded to this review, April 15, 2014
Dear ‘EnglishlassStockholm’,

Greetings from Chatrium Residence Sathon Bangkok! Thank you very much for your recent stay with us and for having taken the time and effort to write and post your review here on tripadvisor.com

It was nice to read that you and your family enjoyed your stay with us in one of our 140 square meter 2-bedroom residences and I am sure your children enjoyed our free form swimming pool on our facility deck.

Thanks also for your great comments about your lunches and the breakfast. These will be passed on to the kitchen and service team.

Once again, many thanks for your review.

Hope to welcome you and your family back again soon.

Sincerely yours,

Thomas Grosjean
Resident Manager
Report response as inappropriate
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Graça, Leiria, Portugal
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 3, 2014 via mobile

Stayed here 3 nights and paid for breakfast the last day.Wish we had book it with the room because it was fantastic food.A good hotel with bars and supermarket just across the road on the right.Would stay here again.

Stayed March 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChatriumManager, Manager at Chatrium Residence Sathon Bangkok, responded to this review, April 4, 2014
Dear ‘Jacks G’,

Just a short note to say thank you for your stay and for your review posted here on tripadvisor.com.

Your great comment in regards to our breakfast buffet is well received and will be shared with the kitchen and service team.

Once again, thank you for your stay and review.

Hope to welcome you back again soon.

Sincerely yours,

Thomas Grosjean
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 2, 2014

Nice & Comfortable rooms, View is not so good from rooms. Staff are not so helpful.
Staff prefer more to Westerns than Asians. Few of the Towers have direct approach through Parking which sometimes might give you a cheap look.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChatriumManager, Manager at Chatrium Residence Sathon Bangkok, responded to this review, April 3, 2014
Dear ‘Gaurav_Jajodia’,

Thank you for your long-term stay and your short review posted here on tripadvisor.com.

Glad to read that you found our rooms to be nice and comfortable – our various room types ranging in size from 35 to 140 square meters are a great option for both long-term as well as daily staying guests.

I was sorry to read of your feedback in regards to our staff members and I will certainly look into this with the various departments.

Once again, thank you for your review.

Sincerely yours,

Thomas Grosjean
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Top Contributor
55 reviews 55 reviews
41 hotel reviews
Reviews in 19 cities Reviews in 19 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 1, 2014

This feels more like a condominium than a hotel, and that's why it's so perfect.
The room I had was huge (one bedroom suite) and this place will be just right for a group. Since it's a serviced apartment, you can do your own cooking (small kitchen) and it'll be a whole new experience.
The grounds are very well maintained and I can imagine just chilling out there and not having to leave the hotel. There is even a small supermarket in case you do feel like being a hermit.
Although the hotel is a distance from the BTS, there are plenty of taxis around. And around the hotel, you'll find food places and supermarkets. Although I didn't get a chance to try it out, I hear there is an excellent food massage place down the road too.
I only stayed a night but I think if it's for a longer stay, this will be a good choice too.

  • Stayed January 2014, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChatriumManager, Manager at Chatrium Residence Sathon Bangkok, responded to this review, April 3, 2014
Dear ‘kceteew’,

Greetings from Chatrium Residence Sathon Bangkok! Thank you so much for having stayed with us and for taking the time to write and upload your review here on tripadvisor.com.

It was great to read that our 70 square meter one bedroom residences were to your liking.

I also appreciate your comments in regards to our grounds that you found to be well maintained. Many of our guests are exactly doing what you mentioned, relaxing on our 4th floor facility deck with the free form swimming pool and tropical garden.

Thank you also for describing our local neighbourhood with the many small restaurants, bars and supermarkets.

Many thanks again for your stay and for your review.

Hope to welcome you back again soon.

Sincerely yours,

Thomas Grosjean
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ljubljana, Slovenia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 27, 2014

We stayed there for three nights with our friends and that hotel was our last stop before leaving Thailand. We rented one of their three- bedroom suites. It was amazing, we really enjoyed this hotell. Staff is friendly, rooms are very clean, and our view was amazing, but it could use some renovations. It is a little bit worn out, but still, that didnt spoil our visit. The pool is nice and clean, and we ate some great dinners on the street in front of it. There is also a bakery for a nice breakfast, and some coffeshops for good mornig coffe. Would stay there again.

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChatriumManager, Manager at Chatrium Residence Sathon Bangkok, responded to this review, April 1, 2014
Dear ‘Janja J’,

Thank you very much for your recent stay and review posted here on tripadvisor.com

I was certainly pleased to read that we managed to positively surprise you and your friends on your last stop before leaving Thailand. Glad you and your party enjoyed our spacious 3-bedroom residences and your comment in regards to the state is duly noted and will be shared with our housekeeping and maintenance team.

Thank you also for your comment in regards to our staff and our swimming pool.

Hope you will give us the pleasure in welcoming you back again to Chatrium Residence Sathon Bangkok.

Sincerely yours,

Thomas Grosjean
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chatrium Residence Sathon Bangkok

Address: 291 Soi Naradhiwas Rajanagarindra 24, New Sathorn Road | Chong Nonsi, Yannawa, Bangkok 10120, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Family Hotel in Bangkok
#36 Spa Hotel in Bangkok
#73 Luxury Hotel in Bangkok
#107 Romantic Hotel in Bangkok
#113 Business Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Chatrium Residence Sathon Bangkok 4*
Number of rooms: 560
Official Description (provided by the hotel):
Contemporary City OasisChatrium Residence Sathon Bangkok offers a sanctuary away from the bustle of Bangkok whilst still minutes from the central business district and trendy shopping neighbourhoods. For short or long stays, our comfort crafted studios and suites provide all the amenities of a hotel. You’ll find everything you need from three restaurants and bars, a minimart, self-serve launderette and a resort-style lagoon swimming pool. Green Leaf Spa offers sensorial escapes, whilst a driving range and snooker table allow relaxing recreation. Hold meetings in our naturally sunlit The Seasons Meetings & Events space, or let us organise an event by the pool with exciting entertainment! Chatrium is born from a passion to deliver uncompromising, warm service and an authentic destination experience. It is something we spread across all of our properties to ensure a remarkable experience that’s genuine, personal and reliable, wherever you decide to stay with us. ... more   less 
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Also Known As:
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