I stayed here twice on business in the past couple of months, the first time was in a club room, the second time I forgot to request a club room so I stayed in a standard room. I'll combine my experiences here for this one review.
Situated in the Huai Kwang area, it's not fantastic location-wise, unless you're a big fan of soapy massages, then you've definitely come to right place. It is however within a few minutes walk to the MRT, which is still a big plus for any hotel given how horrible the traffic in Bangkok has become since the ridiculous first car buyer scheme was implemented.
Check-in was smooth both times I was there, for the club room you get checked in at the executive lounge where they are just much nicer to you. Overall, I was happy with the service, which I would rate at 5 stars as a club guest and 4 1/2 stars as a regular guest. On the club floor they just seem to be extra eager to help and accommodate your requests. In other parts of the hotel the service was pretty good too, so no complaints really.
Both times the room was unmemorable, I remember it being nice and well-kept but a getting a bit old and needing a makeover. A couple of issues I had were with the shower in the bathtub, which seemed to spray water in every direction but straight, and the sink that clogs up a bit but other than that no complaints. I did have a major problem with the internet on my second stay though, in the standard room. I was completely unable to get connected on my first day and finally after complaining it worked on my second day but was ridiculously slow. This is bad for any business traveler, so I hope the hotel gets this sorted out in the future.
I tried the buffet breakfast in the lounge and at the lobby cafe, and found it to be a below average experience. The lounge was ok and they cooked you stuff like eggs benedict but overall selection was poor. In the lobby cafe the vegetables weren't fresh, the breads and cereals were a bit stale, and the juices were terrible. They had a wide range of condiments but this is one area they could definitely improve on.
In terms of facilities, the pool is usually nice and quiet given that families don't stay here. I also had dinner at the Japanese restaurant Takumi and found it to be of top quality and value. The A la carte buffet at THB 777 nett is definitely worth it.
In short, it's a good hotel with excellent service, but good service can be found all over Thailand. What it needs is a touch of class to provide a better experience - room and internet improvements, better quality food at the breakfast. But for the internet problems I had I would've given Swissotel Le Concorde 4 stars, but for now it gets 3.
- Official Description (provided by the hotel):
- The Swissotel Le Concorde Bangkok was opened on December 2, 1999. Located on Ratchadapisek Road, Bangkok's thriving business and entertainment district, the hotel is just a mere 25 minutes drive away from the Suvarnabhumi International Airport via the expressway. The hotel is also conveniently linked to major parts of the exciting and vibrant city of Bangkok with the Huay Kwang MRT Station only a 2-minute walk away. Easily accessible roads, expressways and subways bring guests to Bangkok's central business district, convention center and prime tourist attractions within minutes. Many world class golf courses are also located within a 30-minute drive from the hotel. ... more less
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- Also Known As:
- Swissotel Le Concorde Bangkok
- Swissotel Le Concorde Hotel Bangkok