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“Oozes quality” 5 of 5 stars
Review of Mandarin Oriental, Bangkok

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Mandarin Oriental, Bangkok
5.0 of 5 Hotel   |   48 Oriental Avenue,Charoenkrung, Bangkok 10500, Thailand   |  
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Ranked #1 of 772 Hotels in Bangkok
Dorchester, UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
29 helpful votes 29 helpful votes
“Oozes quality”
5 of 5 stars Reviewed December 1, 2005

Just returned from a wonderful romantic 4 nights at the Oriental. Pool and gym staff were especially excellent and congratulations to the terrace restaurant staff who seem instictively to know who is coming onto the terrace to eat and who is just on their way to the river jetty.

If you can tear yourselves away for one night then walk 5 minutes to the States Tower and eat at the Absolutely Fabulous 'Sirocco restaurant' on the 65th floor. Book through the Oriental's concierge, dress glam and you'll get a great table with a staggering view.

  • Stayed November 2005
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,626 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Derby
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed November 10, 2005

We stayed at the Oriental Bangkok after a 3 week trip around Australia - we actually called our travel agent from Australia and asked to upgrade to The Oriental for a touch of luxury to end our holiday.

However, when we collected from the airport by the transfer guys (not related to The Oriental), we were a little intimated as the guide told us not to trust the concierge or staff at The Oriental because they would be trying to force us into taking trips etc. So we were a little nervous when we walked in.

But, none of this materialised so it is a shame these doubts were raised before we even got there. When we arrived, the staff were incredibly courteous - perhaps too much as when you're ladened down with hand-baggage and the staff are giving you a "sawat dee" it feels a little awkward being unable to respond. We were greeted with fresh flowers and escorted to our rooms - the entrace lobby was spectacular, but we did feel out of place as we weren't "dressed up".

The room itself was beautiful - the decor was simple but dressed with wonderful Thai Silk fabrics, the marble bathroom was huge with a large walk-in shower, and the bedding was a treasure to lie in. Apparently there was a Butler Service, but we didn't actually get to meet our Butler (and not sure what one does anyway)?

The location of the hotel is good, and there are courtesy shuttle boats to the Skytrain, the Thai Restaurant/Spa and Shopping Village. There is also the local Boat Stop (bit like a bus stop) close by, but be warned - we were conned out of quite a bit of money (OK, about £5) after being told the Express Boat would be 30 minutes so we would have to charter our own boat .... and just after getting on the boat we saw the Express Boat turn up.

The pool area at the hotel is wonderful - the staff are extremely attentive; I do question the need to be properly dressed when approching the pool area - whilst the hotel clearly attracted a number of business people surely they are human and wouldn't be offended by a pair of shorts or open-toed sandals when in the entrace lobby???

Dining is superb - the breakfast buffet was amazing with such a huge choice; the pool snacks are top notch, and we ate at the Thai restaurant and were very suprised that the very high quality of the food came at such a reasonable cost.

We would stay here again, but think we'd need to rethink our wardrobe a little in order to fit it!

  • Stayed October 2005
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Ontario
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 8, 2005

My partner and I stayed at the Oriental from October 12 to the 17th, 2005.

The experience was wonderful. Our room was a "River View Deluxe, I think, but anyway had a balcony with a partial but satisfactory view of the river.

On almost all fronts the service was exceptional. There was a slight mix up over golf arrangements, but otherwise the small tours we arranged with the hotel were great. I'd just advise people to make sure they are very clear about CONFIRMING arrangements. The only other thing I'd say did not quite live up to expectations were the spa services - but I'm spoiled when it comes to massages.

They say the Penisula is the number one hotel in Bangkok, and that the rooms are larger there, but firstly our room at the Oriental was huge and secondly we went to the Peninsula for lunch and found it sterile. The Oriental was originally a hostel for seamen before tourists arrived in Bangkok and so although there are modern additions there is still a sense of history there.

There are a lot of other places to which I want to travel so I do not see returning to Bangkok in the very near future, but I'd almost like to go soon just for the experience of this great hotel.

  • Stayed October 2005
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed November 7, 2005

Definitely one of the best hotels in the world - up there with the Peninsula in Hong Kong. Elegant, luxurious, refined. (OK, it's not for the "shorts and flipflops" set, but they have taken over the rest of the world, so they can leave us the Oriental.)
The service is out of this world! From the gracious driver who picked us up at the airport, to the trainers at the health club who remembered our name after one day, to the excellent and resourceful concierges - it's perfection pure and simple. The restaurants are superb - surprisingly, the Thai food is on a par with the best, most authentic street food, unlike the Thai food at Celadon in the Sukothai, which felt more "Westernized" to our taste. The spa is beautiful and has a soothing atmosphere. I enjoyed the Thai massage, ideal after a long flight. We'll be back soon!

  • Stayed October 2005, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed October 30, 2005

I do agree with the previous review though, it is "stuffy". He explained the "no shorts after 6 rule in the hottest city in the world"....there are also rules on what to wear on your way to the pool. I understand that they dont want people walking around in bathing suits....but there are people wearing suits to the changing rooms.
I will tell anyone....if you ever get the chance, you should stay here at least 1 night. The service was over and above what I thought was possible...by a lot. I can see how they win all the awards. It is an experience that neither of us will ever forget. We stayed at the Shangri-La for 3 nights, and the Oriental for 1 night on our trip. The Oriental may be a touch more posh, but it is very close...and the rooms are bigger at the Shangri-La. If the price is close, then go with the Oriental. If Shangri-La is alot cheaper (like when we went) then go with that. You can't go wrong either way (I didnt get the chance to stay at the Peninsula)

  • Stayed October 2005
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 17, 2005

I have stayed in many hotels around the world of differing standards both as a tourist and a business traveller and there is no doubt that the Oriental sets out and comfortably achieves its 5* status but to me that isn't everything.
The room was pleasant and reasonably spacious with nice views of the mayhem that is the River although the standard rooms in the Shangri La and Penisula are bigger.
The butler was attentive but perhaps too much for a couple on their honeymoon.
For me the problem with this hotel was that it was too pretentious. No shorts in any of the public areas including the lobby (just the lobby not a bar or anything) after 6pm in the hottest city in the world, come on. I can certainly understand having a dress code and making some areas unavailable to those wearing shorts but there should be somewhere to go if you want to be relaxed as half of their clientele are tourists and by all means insist on them being tailored. Big deal about shorts you might say but this is just an example of how pompous the place is. Too many wealthy people keen to demonstrate how priviledged they are.
I am no spring chicken but I think you have to be over 50 to really enjoy this hotel which is why I think the other two should be the choice for most.

  • Stayed October 2005
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed October 9, 2005

From the moment you arrive to the moment you leave the Oriental does not disappoint. Service around the pool makes the hotel near impossible to leave. Bangkok is a bustling, busy, and bizarre city, but whether you love it or hate it the Oriental will truly amaze.

My partner and I have stayed there on more than 10 occassions and each time the hotel just gets better and better.

The recent refurb has restored the Oriental to its full glory and the restaurants are second to none. If you are looking for a hotel in Bangkok - whether for one night or much longer - pay the little bit extra, eschew the Peninsula (just so lacking in atmosphere by comparison) and check in to what must be one of the last truly great hotels of the world.

  • Stayed June 2005, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mandarin Oriental, Bangkok

Address: 48 Oriental Avenue,Charoenkrung, Bangkok 10500, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Bangkok
#1 Luxury Hotel in Bangkok
#1 Romantic Hotel in Bangkok
#1 Business Hotel in Bangkok
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Bangkok 5*
Number of rooms: 393
Official Description (provided by the hotel):
Built in 1876 and ideally located on the banks of the Chao Phraya River, Mandarin Oriental, Bangkok, has been an inspiration to a host of world-renowned writers from Joseph Conrad, Somerset Maughamto Wilbur Smith and John Le Carre. Mandarin Oriental, Bangkok boasts an international reputation for splendid service, style and grace and facilities including eight restaurants. The hotel's private teakwood shuttle boats provide daily access to the world famous Thai Cooking School, the hotel's Thai restaurant, the award-winning Oriental Spa and Health Centre located across the River; as well as the nearest skytrain station (SaphanTaksin) and River City Shopping Centre. ... more   less 
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Also Known As:
Mandarin Oriental, Bangkok Hotel Bangkok
Oriental Bangkok
Oriental Hotel Bangkok
Bangkok Mandarin Oriental

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