Arrived at hotel after a long flight and was allowed to check in early which was fantastic as check in is normally 2pm and we arrived at 8am. Check in staff were very friendly and welcoming. From arrival at the hotel to being in the room was less than 15 minutes.
The room
We were in room 2018 on the 20th floor with great views over Bangkok. The bed was firm but very comfortable - plenty of pillows. There was a sofa, desk and TV in the "lounge" area. In the wardrobe there was slippers and robes which was a nice touch.
The bathroom was compact and fully functional. Had separate bath and walk in shower - we never had a problem with water pressure or temperature (always hot). Bathroom was also well stocked with soaps, shower gel, shampoo etc. also plenty of towels
There was a safe in the wardrobe and a minibar available (not too over priced) but if you don't want to buy from the minibar there is a 7-11 shop (go out the front of the hotel and turn right - about a minute walk).
Bars / Restaurants
We used Mingles bar which I would say was fair in price and they have happy hours and promotions on (buy 1 get 1 free).
Breakfast in the hotel was fantastic - plenty of choice, fresh and hot - we went for breakfast at 9:30 and thought it would not be great as it was towards the end of breakfast but we were totally wrong.
We did not eat at the hotel in the evenings so cannot comment on that. We did however walk to the Indian restaurant (front of the hotel, turn right and it's called Indiagate - this I would highly recommend - fantastic food and very good prices.
Pool etc
We only sat around the pool for a short while as was out and about but it was clean and warm. The sun loungers were more than comfortable. There was also a hot tub which we did use - nice temperature and very relaxing after a long day out and about in Bangkok.
Staff
The staff are a credit to this hotel - no matter what time of day or night they were friendly, welcoming and professional. Never a grumpy shrug, frown or attitude of "don't want to be here" as we have experienced elsewhere.
In summary I would use this hotel again and would highly recommend it. Yes like others have said there is not a lot within walking distance but the most we ever paid in a taxi was 200baht which is very reasonable.
Room Tip: The higher rooms have better views over Bangkok
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
May 24, 2012
Dear LitteMissNaughty,
Thank you very much for the time you took to write this extensive review.
We are very proud to read that you enjoyed our services in the areas you listed, such as our breakfast buffet, room, poolside and most importantly our staff.
It is most rewarding for us and our Team Member to get such a nice feedback and it encourages us to continue with our work and efforts.
We woul be looking forward of welcoming you back in the future.
With kind regards,
Max Sieracki
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.