I have to say the hotel is good enough, but my perception is based on few facts, here below.
When we arrived we had to wait more than 15 minitues beofre somebody take care of us, because we were well in advance to check-in time, no body gave any information or advise about the hotel's services and facilities like, fitness center, breakfast time, SPA, pool area and so on. We had to go to a toilette to change our dress, before getting into a little tour in the city.
When we get back to the hotel, the receptionist gave us the keys of the room, skipping again to tell us useful information about a briefing they suppose to deliver to new customer when they get finish their check-in procedure.
I was quite surprise about this behaviuor (twice in few hours); back to main comment I had the perception that because of "internet reservation" (not refubdable) we were treared like a "B" class clients; infact the room we've booked was a superior but, there were few things like size size, just 1 small window was like mickey mouse home.
Let's move to positive stuff, such as breakfast service was good with multiple choice menu, fresh fruit, and many international dishes.
Room was so and so, we had to ask for soap and shampoo few times, make up room was too late in the evening and not really clean sometimes.
People and transportation are good, despite some lack of language communication.
Location is far from downtown district and old town (grand Palace and others temples), quite far from Indian and chinese market; to go to undergaround station (MRT) Petchaburi it takes between 10 to 15 minute walking.
Otherwise 5 minutes away from Hotel there is a boat wich will bring to a internal canal near to shopping area (Pattunam stop 15 min.) or you can go till end station near to old town area, but then you have to take a taxi or tuk-tuk to get to the river or to mounuments and temples.
Be carefull, to be approached by people offering a 3 hours tuk-tuk tour asking ONLY 20 bat, because then they will bring you to travel agency to book a tour, to visit outlet or suite factory /low quality and also to gem factory where tourist are welcome and theyr try to squeeze you out. There is a good public network transportation (undergorung/MRT or Sky train/BTS) to cross the city, also because traffic jam in BKK is a mass 15 hours a day (from 6am to 10-11pm).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.