Ridiculously rude and unhelpful staff. Room service is microwaved meals and canned soup. Hotel car/limousine service is a joke!!! I wanted to go to Wat Arun temple for sunset, I booked the hotel car to go, which isn't cheap (1200 baht). Upon getting to the lobby, the driver directly refused to take me saying there was too much traffic now and that he didn't want to take me. So why would the hotel let me book a car and tell me it was an hour drive from the hotel and then refuse to take me?!?! After a 30 minute argument with the driver, I realized there wasn't even a way that I would make it to the temple in time for sunset. Then, the hotel manager apologized and said they would take me complimentary for sunrise in the morning for the inconvenience. The sunset is much, much better by the way. So I woke up at 4:30AM and head down and they say there isn't a car and that there is no reservation, they don't even apologize and they won't take me in the morning, even if I paid for it!!!!! So I woke up unbelievable early for nothing, this hotel has completely ruined my trip to Bangkok, going to the temples was my main priority and they insured that it didn't happen!! On top of that, the bathrooms aren't clean, mold in showers. If you aren't an easy sleeper, even on the 30th floor you could hear the crowds and club music because the walls aren't sound proof from the streets below, very loud and noisy hotel!! The only good thing about this hotel is the buffet breakfast is very large with a lot of selection.
- Official Description (provided by the hotel):
- Feel the excitement of Bangkok at your very doorstep. Amari Watergate Bangkok puts you in the heart of the vibrant Pratunam neighbourhood in downtown Petchburi, known for its bustling landscape of shopping bazaars and lifestyle malls. At the 5-star Amari Watergate hotel, you are just steps away from all it has to offer. ... more less
- Reservation Options:
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- Also Known As:
- Amari Watergate Bangkok Hotel Bangkok
- Hotel Amari Watergate