We stayed in this hotel for two nights on 28th and 29th November, 2013 and was deeply disappointed by the attitude of the staff at the front desk. First they took almost 15 minutes in filling the form for check in. Thereafter they said that the room was not ready despite my request at the time of check in for early check in though it was already 10:45 AM. Then they handed over me the keys of two rooms 714 and 716 which was lower floor on the old tower, though my booking clearly mentioned booking at higher floor 14-25. When asked why lower floor the front desk manager replied very rudely that for that, you need to wait for 4 Hours ! We had no option but to accept as we had to attend urgent meeting in 2 Hours. I requested them to change next day. But when checked next day the same manager replied that the rooms are not available ! Coming to rooms, they were not at all justify the price charged. The response given to us by the manager was totally not acceptable considering the hotel brand and i would never suggest and willing to go back to this hotel if they treat their guests like this and don't regard the booking given by them booked at their own hotel website.
- Official Description (provided by the hotel):
- Situated on Sukhumvit Road, the throbbing pulse of Bangkok, Amari Boulevard is the perfect city-centre accommodation from which to explore all that this dynamic Thai capital has to offer.From business to shopping to tourism landmarks, all of Bangkok is at your fingertips, within walking distance, or just a short skytrain or subway ride away. Be swept away with the urban rhythm at Amari Boulevard. ... more less
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- Also Known As:
- Amari Boulevard Bangkok Hotel Bangkok
- Hotel Amari Boulevard