The hotel is located in the middle of Soi 2 area of Bangkok with easy access to taxi's, tuk tuk’s and Skytrain. Traffic is always very busy so I found the Skytrain the best way to get around Bangkok.
The hotel is very clean, well maintained, excellent air conditioning, nice size rooms and surprisingly for the position it is very quiet (well insulated from the outside noise).
So far this makes the hotel fit into the good/average category, but what takes it to the next level is the staff. From the moment I arrived the staff was very courteous, spoke good English and everything taken care of very efficiently and always with a smile, exactly what I would expect from a good/very good hotel.
The icing on the cake is the executive lounge, which takes this hotel into another level all together. The facilities/amenities in the lounge are very good (even I could not find anything to complain about) and the staff in the lounge are excellent in particular thanks to Pat, Aphinya, Sift, Mimi, Chaba and Tan who all made my stay a very enjoyable time.
In conclusion, this is a very good hotel made in to an excellent hotel due to the staff and one of the best executive lounges anywhere.
Can’t wait to go back.
Executive rooms with access to the lounge are slightly more expensive but well worth the extra facil...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Mr. T.
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I appreciate the time you have taken to post the lovely review in this forum.
Looking at your lines I agree with you that more often than not the associates make the difference between a good hotel and a great hotel. I am particularly pleased to read the names of Pat, Aphinya, Sift, Mimi, Chaba and Tan who all made my stay a very enjoyable time.
They all take pride in taking care of their guests and they too are very happy to see their efforts being recognized this way.
Thank you for staying at the JW Marriott Bangkok and sending you very best regards
JW Marriott Bangkok
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.