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“The JW Marriott Hotel, Bangkok. One of the world's best!” 5 of 5 stars
Review of JW Marriott Hotel Bangkok

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JW Marriott Hotel Bangkok
5.0 of 5 Hotel   |   4 Sukhumvit Road, Soi 2, Bangkok 10110, Thailand   |  
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Ranked #25 of 755 Hotels in Bangkok
Indian Harbour Beach, Florida
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“The JW Marriott Hotel, Bangkok. One of the world's best!”
5 of 5 stars Reviewed February 8, 2013

We recently completed our fourth stay at this hotel -- this time for 16 days -- and once again feel that it is one of the best hotels anywhere. Between business and personal travel, we spend about 200 nights in Marriott hotels around the U.S. and in several foreign countries, and no matter how nice the hotels are, how friendly and attentive the staff is, how great the location is, or whatever else you can think of, the JW in Bangkok beats them all!

The hotel is located in one of the truly great neighborhoods in Bangkok (Sukhumvit), in the midst of luxury and near several fascinating "local" neighborhoods. You can walk through many slices-of-life in the city, two Skytrain stations within minutes, and the main luxurious shopping centers just a short walk away as well.

But you can also walk around the hotel itself and get pampered by everyone working there, from the doormen and bell staff to the front desk staff and, maybe best of all, the people working in the concierge room. They have probably the best food in the concierge room at both breakfast and in the evening, though the restaurant downstairs in also spectacular. But even better than the food is the service. Each and every staff member we have met in the hotel deserves praise, and whether you're walking in the front door to the lobby or the entrance to the concierge room, you have to be amazed at the welcome and attentive service you get from everyone.

The view from every room we have had there has been incredible. The hotel is clean, well-cared for, and a true gem. Words alone do not do it justice. But if you are planning a visit to this incredible city, I don't think you'll find another hotel that has this combination of service, quality staff, and location. We highly recommend it.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,085 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
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English first
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 6, 2013

Stayed for 5 days on a business trip. Overall, I enjoyed the stay.

Decided to stay here as I was a Marriott member for the past year but wished there could be further improvements made to the rooms. Particularly, it was difficult to work with the chair provided in the room (no height adjustments). I was so jealous of my colleague when i went over to his hotel (Conrad, 10 mins away). They had herman miller Aeron chairs lol.

Will probably stay in Conrad for the next trip unless they make some changes in this area as I have to spend at least 2 hours daily on the computer desk.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2013

My husband and I spent 4 days at the JW Marriott in BKK last month. The minute we arrived we were so impressed with the "impeccable" service we recieved. The staff are so willing to help you. We upgraded to Executive suite and enjoyed the benefits of the club lounge. The rooms were beautiful and very comfortable. Sabreena Jacob, the resident manager was so kind and gave us lots of tips for great food and shopping. The hotel is nicely located also. I highly recommend the JW Marriot.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 2, 2013

Stayed for a week and was very impressed with the honest staff. I left my iPhone on at the hotel lounge table and the maintenance staff kept it till I came back down to look for it. The cafe also served very good omelette and pancakes for breakfast. The overall spread is one of the best I've eaten!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hong Kong, China
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 2, 2013

Upon my frequent visits to BKK, i always stay at the JW and have done for a number of years. its the best located hotel for social and business needs and caters for all. in particular, the exec lounge is a place to relax, as well as satisfy the wants of the business traveller or tourist. the staff are welcoming and will not hesitate to go that extra mile. i stay at JW's - Marriotts across the world and this is one of the best. the steakhouse downstairs is rated very highly by locals as well as guests. All in all, a credit to the management and the staff. Tony (HKG)

Room Tip: aim high and get lounge status.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 1, 2013

A traditional Thai welcome from a stylish 5 star hotel. Whether you are a business traveller or just an explorer looking for quiet comfort whilst you visit Bangkok's many attractions the J W Marriott Bangkok has something to offer. The club lounge is an added bonus well worth the upgrade. Definitely one of my favorite places to relax after a day's work!

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caledon, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 1, 2013

Stayed 4 nights in january.
Service from start to finish was outstanding.
Upgrading to executive is a must.
Free cocktails and snacks every evening, breakfast served every morning.
The best hotel gym I've ever worked out in.
Terrific steakhouse{bit pricey}, delicious bakery downstairs.
Highly recommend the J.W Marriott.

Room Tip: upgrade to executive.
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Stayed January 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Hotel Bangkok

Address: 4 Sukhumvit Road, Soi 2, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Bangkok
#15 Spa Hotel in Bangkok
#23 Luxury Hotel in Bangkok
#28 Romantic Hotel in Bangkok
#100 Family Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Hotel Bangkok 5*
Number of rooms: 441
Official Description (provided by the hotel):
Discover one of the luxury hotels Bangkok offers, JW Marriott Hotel Bangkok. ... more   less 
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Also Known As:
Marriott Hotel Bangkok
Marriott Bangkok
Bangkok Marriott

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