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“Can be improved =)” 3 of 5 stars
Review of JW Marriott Hotel Bangkok

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JW Marriott Hotel Bangkok
5.0 of 5 Hotel   |   4 Sukhumvit Road, Soi 2, Bangkok 10110, Thailand   |  
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Ranked #26 of 766 Hotels in Bangkok
4.5 of 5 stars 1,137 Reviews
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Can be improved =)”
3 of 5 stars Reviewed February 6, 2013

Stayed for 5 days on a business trip. Overall, I enjoyed the stay.

Decided to stay here as I was a Marriott member for the past year but wished there could be further improvements made to the rooms. Particularly, it was difficult to work with the chair provided in the room (no height adjustments). I was so jealous of my colleague when i went over to his hotel (Conrad, 10 mins away). They had herman miller Aeron chairs lol.

Will probably stay in Conrad for the next trip unless they make some changes in this area as I have to spend at least 2 hours daily on the computer desk.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,137 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
Date | Rating
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English first
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2013

My husband and I spent 4 days at the JW Marriott in BKK last month. The minute we arrived we were so impressed with the "impeccable" service we recieved. The staff are so willing to help you. We upgraded to Executive suite and enjoyed the benefits of the club lounge. The rooms were beautiful and very comfortable. Sabreena Jacob, the resident manager was so kind and gave us lots of tips for great food and shopping. The hotel is nicely located also. I highly recommend the JW Marriot.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 2, 2013

Stayed for a week and was very impressed with the honest staff. I left my iPhone on at the hotel lounge table and the maintenance staff kept it till I came back down to look for it. The cafe also served very good omelette and pancakes for breakfast. The overall spread is one of the best I've eaten!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 2, 2013

Upon my frequent visits to BKK, i always stay at the JW and have done for a number of years. its the best located hotel for social and business needs and caters for all. in particular, the exec lounge is a place to relax, as well as satisfy the wants of the business traveller or tourist. the staff are welcoming and will not hesitate to go that extra mile. i stay at JW's - Marriotts across the world and this is one of the best. the steakhouse downstairs is rated very highly by locals as well as guests. All in all, a credit to the management and the staff. Tony (HKG)

Room Tip: aim high and get lounge status.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 1, 2013

A traditional Thai welcome from a stylish 5 star hotel. Whether you are a business traveller or just an explorer looking for quiet comfort whilst you visit Bangkok's many attractions the J W Marriott Bangkok has something to offer. The club lounge is an added bonus well worth the upgrade. Definitely one of my favorite places to relax after a day's work!

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caledon, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 1, 2013

Stayed 4 nights in january.
Service from start to finish was outstanding.
Upgrading to executive is a must.
Free cocktails and snacks every evening, breakfast served every morning.
The best hotel gym I've ever worked out in.
Terrific steakhouse{bit pricey}, delicious bakery downstairs.
Highly recommend the J.W Marriott.

Room Tip: upgrade to executive.
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Stayed January 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 29, 2013

The last time I stayed at JW Marriott Bangkok was more than 12 years ago (for business). I was a little apprehensive about staying there this time for leisure, as I imagined that the hotel must have aged significantly after all these years. My worries were complete unfounded. This is a grand dame who has only become more elegant rather than "old". The rooms are very well maintained and the amenities have kept up with the times. (vs the Grand Hyatt down the road, where I stayed a couple of years back and was appalled by the old musty feel of the room). I was blown away by the great service, especially the supervisor at the Executive Lounge. Her attentiveness and pro activeness is unrivaled. I am definitely going back.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Hotel Bangkok

Address: 4 Sukhumvit Road, Soi 2, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Bangkok
#16 Spa Hotel in Bangkok
#23 Romantic Hotel in Bangkok
#24 Luxury Hotel in Bangkok
#100 Family Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Hotel Bangkok 5*
Number of rooms: 441
Official Description (provided by the hotel):
Discover one of the premier luxury hotels in Bangkok, JW Marriott Hotel Bangkok. Situated on Sukhumvit Road, this stunning luxury hotel offers a central location near business and entertainment centers, embassies, the convention center, shopping districts and BTS SkyTrain. Guest rooms and suites feature sophisticated decor, plush bedding, an in-room safe and desk, a mini-bar, high-speed Internet access and the new remote Jack Pack plug-and-play system. The culinary delights available on-site are endless. Choose from award-winning buffets at Marriott Cafe, sake at Nami Teppanyaki steakhouse, sushi at Tsu Japanese Restaurant, fresh pastries at Bangkok Baking Company, or a steak at New York Steakhouse. After a day of sightseeing or meetings, visit JW's Health Club & Spa, a destination unique among luxury Bangkok hotels, for an energizing workout or relaxing massage. For events and meetings, our hotel features more than 14,000 square feet of elegant space divisible into 17 rooms including one Grand Ballroom. ... more   less 
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Also Known As:
Marriott Hotel Bangkok
Marriott Bangkok
Bangkok Marriott

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