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“Jewel in the Crown” 5 of 5 stars
Review of Anantara Bangkok Riverside Resort & Spa

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Anantara Bangkok Riverside Resort & Spa
5.0 of 5 Resort   |   257/1-3 Charoennakorn Rd | Samrae Thonburi, Bangkok 10600, Thailand   |  
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Ranked #16 of 772 Hotels in Bangkok
Certificate of Excellence 2014
Bandung, Indonesia
Top Contributor
116 reviews 116 reviews
77 hotel reviews
Reviews in 40 cities Reviews in 40 cities
69 helpful votes 69 helpful votes
“Jewel in the Crown”
5 of 5 stars Reviewed July 23, 2009

Bangkok only jewel in the crown amongst all hotels. Riverfacing, quiet, splendid rooms, great restaurents, good breakfast, manicured gardens and splendid staff.
Hotel clearly gives a feel of luxury and splendidness.
Recommended for any time . Only that I have been staying here since 1995 and now i have to pay thru my nose for the same rooms.
Make sure, you take a room with the riverside view.
Try the spa at the hotel

Stayed April 2009, traveled on business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edinburgh
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 17, 2009

I stayed at the Bangkok Marriott a few years ago now, but it is still probably one of the best hotels I have ever stayed in - the hotel was immacculate, the staff amazingly friendly, and the food was incredible.

Taking a short boat ride across the river into the hear of bangkok as well, the hotel is far enough away from the hustle and bustle to be relaxing and if you are staying in a river view room, then you get an incredible view of the city (and the thick cloud of smog that hangs over it).

We had only intended to stay at the Marriott for a few days at the start of our trip, but loved it so much that we changed our plans so that we could return for a few more days at the end of our holiday. If I ever go back to Bangkok, I would definitely return to this hotel.

  • Stayed October 2006, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Co Down
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 13, 2009

My family and I stayed here in the suite 501 and it was a great room with balconys on 2 sides, overlooking the river and city we could not fault it
The staff were more than helpful, and the free boat that takes you to the Sky train service and goes every 15 minutes up to 12pm is great and my children loved going on it.
the food in the hotel was very good, but maybe or maybe not pretty expensive compared to eating around the city itself
and drink too was dear, eg: and bottle of chang beer (500ml) in an average bar is 100baht the hotel is 300 + +
but then if you book a 4/5 star hotel you have to expect this

  • Stayed June 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas
Top Contributor
296 reviews 296 reviews
45 hotel reviews
Reviews in 78 cities Reviews in 78 cities
382 helpful votes 382 helpful votes
5 of 5 stars Reviewed July 13, 2009

As long time Marriott business travelers, we had a wonderful hotel experience at the Bangkok Marriott Resort and Spa. The resort sits on the bank of the river – very much an oasis from the bustle of the city. Lots of trees and flowers – and a little of a jungle feel. We got a fabulous corner room – and it had a huge balcony. The staff was all wonderful – friendly and attentive probably even more so than expected.

Rooms
Beds were very comfy, pillows were great, and the temp was easy to control in the room. Our room had 2 twin beds, but they were much wider than a normal twin. Showers had good water pressure, but the temperature was a little difficult to maintain during your shower. Bottled water and fruit was provided in the room and was restocked regularly. We were welcomed with flower garlands, and little flowers were often left in the room at turndown. Rooms and Bathrooms were nice and decent sized in the junior suite. The balcony was huge – on the corner rooms, the balcony wrapped around 2 sides of the room. Safes, hair dryers and ironing boards were provided in the room. In room coffee was ok, although like much of Asia was instant. 2-3 kinds of tea were also available. We asked for extra bottled water a couple of times and housekeeping remembered and provided this each day.

Concierge Lounge
As platinum Marriott members, we were given access to the Executive Lounge – which sits right off the lobby. Staff service there was wonderful, regardless of time of day. I’ve said that before on other reviews, but the service here was beyond wonderful! VERY friendly, helpful, professional. You definitely felt like a welcomed guest. The General Manager also made stops by the lounge to speak with the guests. They took our photo on check in – which is probably why all of the lounge staff and managers were able to address us by name. Definitely a nice touch! There was coffee, tea, water and snacks were available throughout the day. Daily deluxe breakfast was available 6:00-10:30am in the lounge or full breakfast buffet was available (and included) in the Market restaurant during the same times. Afternoon tea was served in the lounge from 2-4 daily. Complementary cocktails and hors d’oeuvres were served from 4:30 to 7:30 pm. Cocktails were very good (and strong), but sometimes a little slow in coming. There is a list of local specialty drinks available. We really liked the Mango-tini, the Opal-tini and the drink called Another One. In some hotels, the evening snacks could serve as a substitute for dinner --- this was definitely one of those places. They had salads, sandwiches, hot items, fruits, and desserts. Each night had a different theme – the traditional Thai night was our favorite. Alcohol was available at other times, but was billed to the room. Desserts and fruits were served later in the evening. One hour free internet daily (wired or wireless) was provided to platinum guests daily, as well as local phone calls, complimentary laundry for 5 items per stay, 1 fax and a 15% discount on spa services. The staff there was also able to take care of our check in and checkout. The lounge was fairly busy during happy hour. They noted that smart casual attire was required in the lounge after 4PM, but we never saw this enforced.

Breakfast in the Market restaurant
Buffet breakfast in the restaurant was wonderful! You had the option of sitting indoors or out, and we thoroughly enjoyed the outdoor option. There was a fresh juice/smoothie station, eggs to order, meats, veggies, local options, fruits, cheeses, cereals, yogurts and a waffle / pancake / crepe station with ice cream! All of the items were very well labeled, so you knew what you were trying (if you wanted to know). One of the days, one of the options for your omelet was a curried chicken --- it was wonderful! Service was good, although coffee refills were a bit slow. I think this was one of our favorite breakfast experiences the entire trip!

Chocolate Café
This place does some amazing sweets! It’s definitely worth trying out!

Manohra Dinner Cruise
There is a nightly dinner cruise offered at the Marriott. We really wanted to do this. Couple of warnings --- it fills up fast – so if you want to do, you need to book at least a day in advance, if not two. It still goes out if it rains, but you loose some of the atmosphere if the plastic windows are down trying to help you stay dry. When it rained the day we finally got a reservation, the concierge was able to help us cancel with no penalty. It’s 1990 Baht / person. http://www.manohracruises.com/

Transportation
The property is down the river from most of the sights in Bangkok. There is a river shuttle that takes you back and forth to one of the main ferry piers. Shuttles run about every 20-30 minutes all day and are very relaxing at the end of a hectic day. The cool towels on board were a nice touch. There are lots of fish in the river near the dock --- they are fun to watch while you are waiting for your shuttle.
From the airport, it’s easy to get a cab, but we had issues communicating our destination to the driver and ended up with 2 hours and double the fare. I’ve scanned and attached the address of the hotel written in Thai – perhaps it will help you. Going back, the ride with tip was about 500 baht and took 30 minutes or so.

Area
Right across the driveway from the Marriott was a shopping center. From reading prior reviews, I expected this to be a bit of a hike – literally, it is across the driveway! There were multiple ATMS, souvenir vendors where you can bargain, restaurants, a McDonalds, a Dairy Queen (just in case the sweet tooth hits), massage places, jewelry, a tailor, a drugstore, and pretty much anything else you want. There’s even a Starbucks if you are picky with your coffee. Prices are much cheaper than you’d find in the hotel, but more than you’d pay if you get away from the Marriott (the tailor especially). Souvenir stands were on par, if not a little cheaper than we found around the city. We paid 800 Baht each for 90 minute Thai massages or you could have done 60 minutes for 500. If you’ve never gotten a Thai massage, it’s worth it! They do lots of stretching, but the massage isn’t very deep – and don’t be surprised if your masseuse climbs on the table with you!

Service
Overall, service was top notch. Everyone you saw spoke to you and was very friendly. We were always greeted with a smile and a hello in Thai. English was VERY common in the hotel, but people appreciated if you at least tried to say hello Thai. Housekeeping was great, and kept us stocked with bottled water. Room was serviced twice a day. Front desk was always happy to exchange money for smaller Thai bills – which was really helpful on the days that we had many small entrance fees and such.

Pool
We took some time to enjoy the pool at the hotel and it was wonderful! Really nice, tropical looking area. The staff will bring you drinking water while you are enjoying the pool. Happy hour around the pool from 4 to 6, and all drinks are then ½ price. Once in a while, you might get lucky and see a water monitor nearby. One note: the wooden pool chairs are heavy, and the back of the chair fits right on the bottom section. Be very careful if you are adjusting the height of the chair --- it’s very easy to smash a finger and the chairs are heavy enough that it really hurts! If you’re lucky, you might encounter one of the resident water monitors hanging out near the pool.

Donations at Check Out
The hotel sponsors an “End Hunger Learn Better Fund” to help the children of Thailand. Your room will automatically be charged 40 baht per night for this cause unless you request otherwise. I didn’t have a problem with it, but it was something I wasn’t aware of before we went. I’d seen a comment about a similar program at the JW in Phuket, so it wasn’t too much of a surprise.

Hotel was a great choice. It’s out of the center of Bangkok, but allows you to escape the feel of a purely business hotel, which is VERY nice when you are on holiday. I’d definitely go back when in the area and would consider returning just for this hotel!

Stayed June 2009, traveled with friends
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMRSBangkokThailand, Director of Operations at Anantara Bangkok Riverside Resort & Spa, responded to this review, July 27, 2009
Dear KimKDallas,
my team and I are appreciating very much the time you've taken to share your detailed and helpful comments with us and the TripAdvisor community.
We hope being able welcoming you back for another stay in the future.
With best regards
Lars Kerfin
Director of Operations
Bangkok Marriott Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wirral
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 29, 2009

We have just had a wonderful short stay at this hotel. It was our silver wedding anniversary and the staff made us feel very special. They cannot do enough for you. The rooms are very spacious and spotlessly clean. The swimming pool and the jacuzzi are a great place to unwind after a days sightseeing in Bangkok. The hotel runs an excellent shuttle boat service which runs every 20 minutes and drops you off near to the skytrain station. We loved this hotel and would definitely stay there again.

  • Stayed June 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 21, 2009

Expensive, but nice room- comfortable, great breakfast choice and quality, nice pool and cute little cake/chocolate shop- delicious!

  • Stayed May 2009, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 19, 2009

We arrived here for a two day stop on way home from Phuket before flying back to Scotland and were not disappointed. We had a 7th floor room overlooking the Chao Phraya River facing up towards the city - stunning view of the river and the traffic that use it. The rooms are typical Marriot rooms - well appointed and comfortable and the hotel location means not a sound from any road traffic whatsoever. The are several dining and bar areas to choose from, but as we headed into the city at night we only ever used the breakfast restaurant which was exceptional - so much choice it was like having a three course dinner.
Staff are magnificent - from the minute you walk in the door to the point you get in your taxi, they just could not do enough for you, and their politeness speaks volumes for the hotel.
Free shuttle boat up to the Express Boat pier and the Sky Train terminal on the opposite side of the river is really great way of beginning to explore the city.

Stayed June 2009, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Anantara Bangkok Riverside Resort & Spa

Address: 257/1-3 Charoennakorn Rd | Samrae Thonburi, Bangkok 10600, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Bangkok
#8 Business Hotel in Bangkok
#10 Family Hotel in Bangkok
#15 Luxury Hotel in Bangkok
#18 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Anantara Bangkok Riverside Resort & Spa 5*
Number of rooms: 407
Official Description (provided by the hotel):
Tropical Serenity In An Urban OasisSet on the banks of the grand Chao Phraya River, Anantara Bangkok Riverside Resort & Spa is a thriving oasis offering a unique way to experience the City of Angels. Majestic palms swaying in the breeze. Spa treatments hidden within lush tropical gardens. Luxurious suites lit by the twinkle of the city skyline. Delectable meals fusing tastes from around the globe.Situated on 11 riverside acres of verdant gardens, Anantara Bangkok Riverside Resort & Spa seamlessly blends the thrill of urban living with the serene charms of tropical luxury. Imparted with Thai tradition and legendary Anantara service, this exotic Bangkok resort offers a respite from the hustle and bustle of the busy metropolis. Take in the sunset from the edge of the pier, watching as river life unfolds before your eyes. Indulge in pampering spa treatments set in the tranquil environment of your own private garden. Enjoy unforgettable meals at any of our 10 bars or restaurants, each offering individual delicacies. Embrace the unique harmony of luxury and nature within this stunning Bangkok resort & spa. ... more   less 
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Also Known As:
Anantara Riverside Spa And Resort
Anantara Riverside Hotel Bangkok
Marriott Bangkok Resort
Marriott Bangkok Hotel
Bangkok Marriott

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