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“Nice hotel overall” 4 of 5 stars
Review of Anantara Bangkok Riverside Resort & Spa

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Anantara Bangkok Riverside Resort & Spa
5.0 of 5 Resort   |   257/1-3 Charoennakorn Rd | Samrae Thonburi, Bangkok 10600, Thailand   |  
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Ranked #20 of 761 Hotels in Bangkok
White Rock, B.C. Canada
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
39 helpful votes 39 helpful votes
“Nice hotel overall”
4 of 5 stars Reviewed December 4, 2012 via mobile

We chose Anantara because Tripadvisor customers agreed it was easy to get transport via the river close to or near some good temples. This is true. We used the hotel's free shuttle to Asiatique (a great shopping and restaurant area) as well as the central boat express port. Taxis can take some time to get through traffic jams in this hustling big city. The rooms were nice, beds extremely comfy. The breakfast buffet was also outstanding but then you also pay for it ($25). The pool has plenty of lounge chairs and is also very lovely. Now for some 'bewares': local phone calls are astronomically expensive. We were charged $40 for a call to our guide on his cell phone (later the staff reduced it). The spa is very pricey. It was good but we've since had just as wonderful massages from street shops for a fraction of the price. Wi-fi is only available for free in certain areas of the hotel but not in your room (which is charged by the hour). All in all our stay was pleasant and the staff are very friendly and accommodating.

Stayed December 2012
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2,390 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (460)
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Beverly Hills, CA
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 3, 2012

The Anantara Riverside in Bangkok is your typical big hotel. I didn't have a bad experience there, but I can't say it was a great experience, either.

What I liked: The pool is very nice. It's big, the temperature is perfect, and it never seemed crowded. The jacuzzi was perfect, too. And it was open late, also nice. The breakfast buffet was huge, and not bad. The food was decent. I never found myself skipping breakfast. Fresh fruit juices and fruit, great omelettes, Thai and Chinese dishes. The slippers and robes were very nice and comfortable. The hotel is right on the river so it's easy access to get to the Grand Palace and Wat Arun. The complimentary boat to the other side of the river offers cold towels when you come back after a hot day of sightseeing. The staff member who told us how to get to Chatuchak market and the major temples was very helpful. There are happy hours (2 for 1) at the various bars, and there's an adjacent mall with great Thai food and places to get very good inexpensive Thai massages.

Now for the downside: It seemed like the hotel cared more about the weddings happening there than they cared about the actual guests. Entire entryways were blocked for the weddings so we had to walk around them and it's a bit awkward walking through a crowd of wedding guests when you're heading to the pool in your robe. The hotel, being on the other side of the river, is far from the city. We didn't spend much time in the city because it was just too much of a hassle. In addition, we told the staff that it was our honeymoon and several times they promised they would do something but then never delivered. Every other hotel offered flowers, wine, something. I wouldn't have minded so much if they didn't offer, but here they offered and then just forgot about us. They didn't even ask us how our stay was when we left. We paid for a river view room and then didn't get one. That might have been the fault of Expedia, but I wanted to mention it.

The hotel has more of a corporate feel than resort & spa, definitely not a five star property.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia P, General Manager at Anantara Bangkok Riverside Resort & Spa, responded to this review, December 22, 2012
Dear Guest,

Thank you for your extensive review on your stay with us. We thank you for mentioning all the positives and were so sad to read the negatives. This is really totally the opposite of what we strive for and we clearly let you down for which we truly apologize. I am glad that in the meantime our Resident Manager has been in contact with you and that he had the occassion to apologize to you as well. We learned a lesson from your review and are committed to do better during your future stay.

Warm regards,

Claudia Pronk
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chelmsford, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 2, 2012

We stayed at this hotel for two nights at the start of a trip. The hotel is beautiful - very elegant as you might expect from a five star resort. The food is very good although quite expensive and the breakfast amazing. They try to cater for everyone regardless of nationality and do it well.

The rooms are large and comfortable although the air conditioning unit was a little over zealous and would switch to 5 degrees Celsius automatically upon leaving the room and re-entering the room was little like walking into a fridge.

The location of the hotel is not so great - quite a substantial taxi ride to most places of interest.

Also the spa is very expensive and far beyond what you normally expect to pay.

As I needed to work a little whilst there, I needed to access wifi. There is wifi in the room also the charges are quite high. Alternatively there is free wifi in the lobby. The downside to this is that there are very few places to sit where a decent signal can be found.

A final gripe was that the lounge at the lobby level seems to be reserved for a select few - which leaves you feeling slightly as a second class citizen when attempting to work in the lobby.

Room Tip: Ask for river view.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scotland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 2, 2012

This is a lovely hotel to spoil yourself at. The rooms are a bit dated but they are redecorating them, we were offered one of those when we checked in but asked to pay 500baht per night extra.We declined as we paid a fair price already for a better room.
We had a high floor room and it had two huge beds with the best of flffy pillows and duvets. quite odd in the tropics, but so soft and comfy.
Other reviews will tell you about location etc. which is not so bad as all travelling around the city needs transport of some kind. Sadly there is nothing around this area to see if you like to walk.
The prices for food and drink are just too high, who's going to pay £6 for a bottle of designer water without flinching?
The boat to the hotel is regular and fun to use and the mall handy and cheap by comparison.

Room Tip: A high floor river view
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 29, 2012 via mobile

The bad: Ok it's far from bkk even if you use the free shutle boat but not too bad.
Eating onsite will cost you a fortune. No less than $100 for two ppl per meal. Afterall this is Thailand !It shouldn't cost that much. Their spa is wayy costly.
General cleanliness can be improved for a 5 star hotel.

The good: it's far from bkk yess..I mean you relaxxxx
Swimming pool is lovely, big and they give you towels everytime you go in. Poolside bar is nice. We had some pizza and mocktails. Nice..pricely for Thai but not too bad.
Heated jaccuzi is absolutely lovely :-)
They had a Michelline syle French chef, the meals were so nice, ultimate fine dinning with live music. Absolutely lovely. The dinner cost almost $140 for 2. Too much for thai, but not too much for fine dinning so it's up to you.
Room overlooking the river during sunrise is a waww
There is a mall just inside the hotel facing the entrance, cheap massages, food ,shopping etc..

Great stay, if you can get a cheap deal for something under $150 go for it.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 29, 2012

All the time I am in Bangkok I am stay at the Anatara. It is a beatiful hotel with a beautiful garden and swimming pool.
The rooms are very nice and also the restaurants are all high class expecially the Italian BRIO.
The service is so good and all the personell is doing everything to make happen what do you need.
This is an hotel to stay in BKK and enjoy Thailand.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 29, 2012

We stayed here for 2 nights at the start of our honeymoon and could not have asked for a better hotel. From the moment we arrived the staff could not do enough to help, we even got upgraded to a suite. The breakfast was great and there was something for everyone. The hotel shuttle service was useful and the staff on there so friendly. We would definitely recommend visiting asiatiques which is the shopping centre on the first stop up the river on the shuttle boat. We can't wait to go back!

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Anantara Bangkok Riverside Resort & Spa

Address: 257/1-3 Charoennakorn Rd | Samrae Thonburi, Bangkok 10600, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Bangkok
#12 Spa Hotel in Bangkok
#14 Family Hotel in Bangkok
#14 Business Hotel in Bangkok
#18 Luxury Hotel in Bangkok
#20 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Anantara Bangkok Riverside Resort & Spa 5*
Number of rooms: 407
Official Description (provided by the hotel):
Tropical Serenity In An Urban OasisSet on the banks of the grand Chao Phraya River, Anantara Bangkok Riverside Resort & Spa is a thriving oasis offering a unique way to experience the City of Angels. Majestic palms swaying in the breeze. Spa treatments hidden within lush tropical gardens. Luxurious suites lit by the twinkle of the city skyline. Delectable meals fusing tastes from around the globe.Situated on 11 riverside acres of verdant gardens, Anantara Bangkok Riverside Resort & Spa seamlessly blends the thrill of urban living with the serene charms of tropical luxury. Imparted with Thai tradition and legendary Anantara service, this exotic Bangkok resort offers a respite from the hustle and bustle of the busy metropolis. Take in the sunset from the edge of the pier, watching as river life unfolds before your eyes. Indulge in pampering spa treatments set in the tranquil environment of your own private garden. Enjoy unforgettable meals at any of our 10 bars or restaurants, each offering individual delicacies. Embrace the unique harmony of luxury and nature within this stunning Bangkok resort & spa. ... more   less 
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Also Known As:
Anantara Riverside Spa And Resort
Anantara Riverside Hotel Bangkok
Marriott Bangkok Resort
Marriott Bangkok Hotel
Bangkok Marriott

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