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Bangkok Hotel Lotus Sukhumvit: Traveler Reviews

3.5 of 5
1 Soi Daeng Udom, Sukhumvit 33 | Klongton Nua Wattana, 10110, Thailand
Hotel amenities
Ranked #209 of 659 hotels in Bangkok
4.0 of 5 stars 227 Reviews
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Reviews from our community

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Traveler rating
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Date Rating
Yamkaidow
Hong Kong
Contributor
13 reviews
4 helpful votes
“A superb location at reasonable prices”
3 of 5 stars Reviewed February 1, 2010

I've stayed here dozens of times over the last decade and always enjoy returning. The Concierge and his staff are particularly relaxed and helpful, but I've never had problems with any of the staff. You can choose to have breakfast included but it is a generic hotel buffet and a very dull so much more fun to ask for a no-breakfast rate and go across the road or walk to nearby street stalls or small restaurants , and at night you'll never be short of street noodles and soups. Within a few metres you also have 7-11 and a pharmacy so no need to bring bags of toiletries with you. There are bars for most tastes very close, but sadly the two nearest real coffee shops have gone now from the area. There are two superb casual Italian restaurants nearby, but not the one directly opposite, and soi 33 is on the edge of the Japanese area of town.

The restaurants in the hotel are very good, from authentic Indian to dim sum, and in the afternoons the lobby is crowded with oh-so-stylish university students taking advantage of the cake shop deals.

On the down side, the hotel is showing its age a lot now. The tv sets are 20yrs out of date and have a poor selection of channels, the electrics are somewhat dodgy and worst of all, it seems impossible to get sufficient hot water for a bath at any time of day, and what water does slowly reach the tub leaks around the ancient plugs. They do, however, provide a reasonable selection of little shampoos and soaps.

The rates are extremely variable depending on occupancy; when quiet it's cheaper than the scruffy places further down the soi, but in busy periods the rates are nearly doubled.

I've stayed in better hotels in Bangkok but nowhere else has the right combination of price and convenient location. I just hope they can put in decent tv sets, upgrade the channels and sort out the plumbing.

  • Stayed December 2009, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Yamkaidow about Bangkok Hotel Lotus Sukhumvit
NLBangkok, Manager at Bangkok Hotel Lotus Sukhumvit, responded to this review
February 15, 2010
We very much appreciate your comments regarding your stay at the Novotel Lotus, Bangkok. It is always a pleasure to receive positive feedback.

Please kindly note that our hotel will complete renovation in the near future, we will include the new TV program and all modern facilities with high technology in our new design room.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
momotarokawaii
Sydney
Senior Contributor
21 reviews
9 helpful votes
“Great location!”
4 of 5 stars Reviewed January 28, 2010
1
person found this review helpful

The building is old but it is in great location. It is very close to monorail and there are good restraunts and shopping mall around the hotel. good value for money!

  • Stayed January 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask momotarokawaii about Bangkok Hotel Lotus Sukhumvit
NLBangkok, Manager at Bangkok Hotel Lotus Sukhumvit, responded to this review
February 15, 2010
We very much appreciate your comments regarding your stay at the Novotel Lotus, Bangkok. It is always a pleasure to receive positive feedback.

Please kindly note that our hotel will complete renovation in the near future, we will include the new TV program and all modern facilities with high technology in our new design room.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
solohobo
Chicago, Illinois
Top Contributor
109 reviews
32 helpful votes
“Perfect location, nice pool and great breakfast”
4 of 5 stars Reviewed January 11, 2010

I like this hotel due the fact is a great location, and the pool is great to have in the hot city, and the breakfast is really huge.

The rooms are not the most luxury nor new, but they are fine for a few night stopover in Bangkok, which I tend to stay here when heading to Burma, Vietnam and Laos.

I have stayed at this property for 5 years running, about 10 nights total, always a nice relaxing time.

  • Stayed January 2008, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask solohobo about Bangkok Hotel Lotus Sukhumvit
NLBangkok, Director of Sales & Marketing at Bangkok Hotel Lotus Sukhumvit, responded to this review
January 28, 2010
We very much appreciate your comments regarding your stay at the Bangkok Hotel Lotus. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ChangNoiNung
Deutschland
Reviewer
3 reviews
1 helpful vote
“Best service and friendly people I know in BKK hotels”
5 of 5 stars Reviewed December 12, 2009

For everyone to enjoy Thai hospitality in a selected environment, people her are just great. Feeling home from far away where it is, you must stay here.

  • Stayed November 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ChangNoiNung about Bangkok Hotel Lotus Sukhumvit
NLBangkok, Director of Sales & Marketing at Bangkok Hotel Lotus Sukhumvit, responded to this review
December 23, 2009
We very much appreciate your comments regarding your stay at the Novotel Lotus, Bangkok. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester45
Auckland New Zealand
Contributor
13 reviews
8 helpful votes
“Great Value Hotel”
4 of 5 stars Reviewed November 19, 2009

Stayed at the Novotel Lotus for 4 nights, a great placed hotel , with Emporium Shopping Mall 5 mins walk away,
Hotel rooms large, clean and extremely friendly staff, great swimming pool, to cool down after a days sightseeing
Areas of hotel a bit tired, but renovations are underway, id recommend this hotel to any traveller

  • Stayed November 2009, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Manchester45 about Bangkok Hotel Lotus Sukhumvit
NLBangkok, Director of Sales & Marketing at Bangkok Hotel Lotus Sukhumvit, responded to this review
November 22, 2009
We very much appreciate your comments regarding your stay at the Novotel Lotus, Bangkok. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

The hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Bangkok Hotel Lotus Sukhumvit Also Known As

  • Accor Lotus Bangkok
  • Novotel Lotus Bangkok
  • Novotel Bangkok
  • Bangkok Novotel
Address: 1 Soi Daeng Udom, Sukhumvit 33 | Klongton Nua Wattana, 10110, Thailand

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