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“Great Rooms and Great Location!” 4 of 5 stars
Review of Novotel Bangkok on Siam Square

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Novotel Bangkok on Siam Square
4.0 of 5 Hotel   |   392/44 Siam Square Soi 6, Bangkok 10330, Thailand   |  
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Ranked #171 of 764 Hotels in Bangkok
Orange, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“Great Rooms and Great Location!”
4 of 5 stars Reviewed February 26, 2013

We stayed at the Novotel on Siam Square for 3 Nights. Rooms were great and was in a great location for shopping and tourist attractions. Located very close to the MBK Shopping Center as well. Rooms were very nice and very comfy. Buffet Breakfast was one of the best I have had. Will definitely stay here again if we go back to Bangkok. Great value for what we paid!

Room Tip: Room 934 overlooked the pool and the MBK.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, March 6, 2013
Dear LouLaszuk,
We are pleased to learn that our location, rooms and breakfast pleased you and that you consider us good value for money. We look forward to providing you with a memorable experience again soon.
Kind Regards,
Manuel Reymondin
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,560 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (302)
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Christchurch
Top Contributor
66 reviews 66 reviews
46 hotel reviews
Reviews in 36 cities Reviews in 36 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed February 26, 2013

We stayed here for 2 nights at the end of our far east tour and what a great choice it was.
This hotel is right in the middle of the shopping district of Bangkok with all the main department stores on your door step so if it is retail therapy you are after then look no further ,and if shopping is not your thing the BTS sky train is a very short walk away so getting around this capital city could not be easier.
We stayed in a premier room on the 16 floor which had good city views, the room was spacious and well appointed with a nice size walk in shower.
The club lounge was on the ground floor and the food at happy hour 5/7pm was very tasty. My one gripe would be that yes Tea and coffee were available all day but there were no little cakes or pastries available for afternoon tea.
Breakfast in the club lounge was also restricted but you were allowed to use the main breakfast on the 2nd floor which i must say was absolutely fantastic catering for all tastes, we like asian style food and there was a large selection to choose from as well as the normal American style stuff.
Staff throughout the hotel were very helpfull and always had a ready smile.
Sorry i have one more gripe that is the prices charged for beer and wine in the lounge bar of the main hotel, far to much.
Back to praise again, my wife made use of the Spa and she said it was one of the best that she has ever had and believe me coming from her that is high praise indeed.
All in all a great hotel reasonably priced in a great location. What more could you ask?

Room Tip: Go Premier
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, March 6, 2013
Dear BiffaChristchurch,
We are happy to note that you had a pleasant stay with us and enjoyed our convenient location, Premier room, exclusive amenities and services at Premier Lounge, breakfast, and spa treatment. It is always an encouragement to learn that our guests are pleased with our service; your kind words will be shared with the whole team, serving as motivation for them to keep up the good work. Your suggestions have been passed on for consideration and we look forward to serving you again soon.
Kind Regards,
Manuel Reymondin
Resident Manager
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Bangkok
1 review
4 of 5 stars Reviewed February 26, 2013

We spent two nights at the hotel this month and couldn't fault it. The service was very good, staff were very helpful und exceedingly friendly. The gym is small but has everything needed for a good workout. The breakfast buffett is huge and covers all tastes.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, March 6, 2013
Dear E B,
We are delighted to know that you had a pleasant stay with us and thank you for your taking the time to share your experience with others. I will share your appreciation with our service to the team and we look forward to your return stay with us.
Kind Regards,
Manuel Reymondin
Resident Manager
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Chandigarh, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 26, 2013

The hotel is very centrally located and very big.The services are very poor.We reached hotel at 1.30pm and got the room at 5 pm after so many request.They spoiled our whole day in waiting of check in. Rooms are ok but wash rooms are very old and needs to be renovated immediately .

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, March 1, 2013
Dear groverbr,
Thank you for sharing your experience following your stay. While I’m happy to hear that you enjoyed our location, I regret the inconvenience and disappointment you experienced with your check-in and room. We value your constructive comment and pleased to inform you that we have an extensive renovation planned in the coming months, from the lobby to guest rooms. We hope that you will be pleased on your future visit. Looking forward to providing better experience.
Kind Regards,
Manuel Reymondin
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 25, 2013

I regularly stay at the Novotel Siam Square when in Bangkok, but this stay is desappointed. The room is less than adequate. It starts with the foul odor fro the bathroom. One needs to keep the door shut at all time! than a few details in the room like, Wi-Fi did not work (needed 4 phone call to get it going); by the way the phone did not work, it was plugged in the data port???. The lock box is non functional as well. It was nearly impossible to control the temperature in the room as well...

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, March 1, 2013
Dear delisca,
We very much appreciate your time taking to review and sorry to hear that your recent visit was not pleasant as the previous ones. I noted your disappointment concerning bathroom odor and room facilities. Thank you for additional detail provided which enable us to rectify the problems and prevent future recurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future, and that with future correspondence we are able to reassure you that your comfort is our main priority.
Kind Regards,
Manuel Reymondin
Resident Manager
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Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed February 24, 2013

The hotel is located in the city centre, Siam Square that gives it the major advantage among travellers. Staff are alot more friendly and helpful, easpecially concierg,room service and floor manager. Thoroughly enjoyed my stay in Novotel during my many trips to Bangkok compare to others.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, February 28, 2013
Dear AndyAzzuddin,
We are delighted to note that you had an enjoyable stay with us. Your kind words reassure us that we are on the right track towards continual improvement in guest services and will pass your accolades on to the team. Your loyalty is valued and we look forward to serving you again on your next trip to Bangkok.
Kind Regards,
Manuel Reymondin
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Bangkok on Siam Square

Address: 392/44 Siam Square Soi 6, Bangkok 10330, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#69 Spa Hotel in Bangkok
#102 Family Hotel in Bangkok
#127 Romantic Hotel in Bangkok
#127 Business Hotel in Bangkok
#134 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bangkok on Siam Square 4*
Number of rooms: 429
Official Description (provided by the hotel):
The Novotel Bangkok on Siam Square is a 4 star hotel in the vibrant centre of Bangkok. With 423 well appointed rooms, this is the perfect destination for both business trips and holidays. Guests can relax by our pool, in one of our 5 bars, or be temptedby the delicious choices available in our 3 restaurants, while our conference facilities are perfect for meetings and functions. Close to transport, entertainment and shopping, the hotel is ideally located. Parking is available for your convenience. ... more   less 
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Also Known As:
Novotel Bangkok On Siam Square Hotel Bangkok
Accor Bangkok On Siam Square
Bangkok Novotel

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