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“Perfect location for shoppers!” 5 of 5 stars
Review of Novotel Bangkok on Siam Square

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Novotel Bangkok on Siam Square
4.0 of 5 Hotel   |   392/44 Siam Square Soi 6, Bangkok 10330, Thailand   |  
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Ranked #171 of 766 Hotels in Bangkok
Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
“Perfect location for shoppers!”
5 of 5 stars Reviewed September 25, 2012

Located right in the heart of Bangkok, right next to MBK shopping centre & the skytrain, this property is in the perfect location. Most rooms have been recently refurbished which gives them a fresh and modern feel. The restaurant is very cool! so quirky and unlike any other Novotel. This is where you'll have your buffet breaky each morning. There is also a Chinese retaurant next to it which is really lovely and serves yum-cha (I think). The hotel also has a nightclub downstairs which is a great place for locals and tourists alike to enjoy some good music. The rooms are spacious and have all the amenities you need. Lobby is HUGE and very well-appointed. Great property for couples, friends and families. I don't think there is a kids club for the children though.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, October 2, 2012
Dear Lauren K,
Your comments concerning our location are definitely correct; being right in the heart of downtown Bangkok (Siam Square) you had easy access to shopping, dining, entertainment and numerous transportation choices. I am glad to note that you enjoyed our facilities and services; we are pleased to inform you that the kid’s corner facility is in our future refurbishment plan and hope to have the pleasure of serving you again soon.
Kind Regards,
Manuel Reymondin
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,575 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (302)
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Entebbe, Uganda
Top Contributor
113 reviews 113 reviews
37 hotel reviews
Reviews in 26 cities Reviews in 26 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed September 25, 2012

Travelled with the family and chose this hotel for the locstion. Very convenient - located about a 100m to BTS Siam Paragon. Clean rooms. Excellent service - my son's name was remembered by the staff! Breakfast buffet was nice but could be boring after four days. Room service was not bad - fast delivery. Swimming pool was nice to be in after a long hot day in Bangkok. Checking in and out was efficient. Premier lounge access was a great plus - unwinding in the early evening with a glass of wine.

While quite nice, I could hear the hotel's disco 7 floors up. While free, wifi connection was terrible.

Room Tip: Get a high floor
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, October 2, 2012
Dear edfaigmane,
It is with delight to note that you had a great stay with us and that you enjoyed our products and services in the heart of Bangkok’s shopping district. Nonetheless, we apologize for the inconvenience in connecting to the Internet; please note that we are currently seeking a solution to this issue for a smoother Wireless Internet experience during your future stay with us.
Kind Regards,
Manuel Reymondin
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 23, 2012

I travel frequently to Bangkok for business and this NovoTel is ideally located. A few meters from thee MRT where you can "bypass" the traffic jams. The spa is wonderful with experienced therapist. By far the best Thai massage I received in Thailand. We had a business lunch at the Chinese restaurant and it was delicious. Great gym on the 4th floor, besides the large pool. Great place!

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, September 25, 2012
Dear delisca,
Thank you for choosing to stay with us on your latest trip to Bangkok. Your positive comments will encourage like-minded guests to sample the highlighted facilities and amenities; while indeed our location offers direct connections to MRT, BTS and Airport Express Train services make business travel easier. We hope to have the pleasure of your company on your future visit.
Kind Regards,
Manuel Reymondin
Resident Manager
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Singapore, Singapore
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 21, 2012

I travelled with a family of 5 including my parents and a young 3yrs old. Requested for a connecting room since 3 weeks ago before my arrival but instead we were given 2 rooms across each other.
Only the 3rd and 4th night were transferred to the connecting room. Wanted to use the complimentary voucher to redeem my birthday cake as it was my birthday trip BUT the hotel deli says I need to have a meal there in order to get the 'complimentary' cake???!
The stalls and shop around the hotel closes about 10pm on weekdays so room service need to be utilise is hungry past that time. However, the hotel does not have a room service menu, the lady on the other end asked us to order what we wanted and they see if it is possible to cook. Well, simple thai food does not cost much and surprising tasty.
Lastly, forget about going to 'Chang' massage as they were so proud due to the overcrowded business. We were at 'LEK' massage instead and yes, they were equally prim and proper.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, September 25, 2012
Dear bleurose77,
Thank you for taking the time to review our hotel and I regretfully note your various disappoints that you experienced during your recent stay with us. Please note that connecting rooms are subject to availability and cannot be guaranteed; while regarding the conditions of the Advantage Plus birthday cake voucher, a member can avail a complimentary cake within the month of birthday when dining in any restaurant in Accor hotels, please not e as indicated on the voucher that bookings are required in advance and presentation of the voucher is mandatory. We apologize for an unavailability of room service menus; during your period of stay we were printing new menus. Room service is available 24-hours with a collection of Thai and Western dishes featured. Nonetheless, our team made the effort to inform you that you may order your choice of food. We hope to be able to provide a better hospitality experience to you on your future trip to Bangkok.
Kind Regards,
Manuel Reymondin
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 20, 2012

I was at Novotel Bangkok on Siam Square recently from 13 Sep to 19 Sep 2012. I enjoyed my stay here and really feeling great and pleasant. The staff from front desk, lobby desk, customer service, room service, spa center and restaurant were so polite, courteous, smiles and helpful. The most amazing thing that this hotel have done was sending a birthday cake to my room without my knowledge (surprised indeed)..I am so touch by the gesture! I wanted to go to a place which I don't know at all I asked the lobby manager Ms. Sisopa for assistance. You will be surprise at how she extend her extra mile service to you. She wrote the name of the street to the porter and ask him to get taxi for me. Then she show me the location on the map and told me to how far it is. When I had an overloaded worries she even ask the porter to help to weigh my lugguage and boxes and advise me what to load into the plane and what to hand carry. So thoughtfulness and assistance you may never find else where except at Novotel Bangkok 2 Siam Square. I will return on December and definitely stay in Novotel Bangkok!

Room Tip: Rooms above 10 floors are wonderful with nice sceneries to view
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, September 25, 2012
Dear giojoelin,
I am pleased to read that you had a pleasant stay with us; it is always encouraging to learn that our guests are satisfied. Your kind words will be shared amongst the team; especially to Ms. Sisopa C. who I am sure will be motivated to keep up the good work. We graciously look forward to your return in December.
Kind Regards,
Manuel Reymondin
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Bangkok on Siam Square

Address: 392/44 Siam Square Soi 6, Bangkok 10330, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#71 Spa Hotel in Bangkok
#101 Family Hotel in Bangkok
#128 Romantic Hotel in Bangkok
#133 Luxury Hotel in Bangkok
#133 Business Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bangkok on Siam Square 4*
Number of rooms: 429
Official Description (provided by the hotel):
The Novotel Bangkok on Siam Square is a 4 star hotel in the vibrant centre of Bangkok. With 423 well appointed rooms, this is the perfect destination for both business trips and holidays. Guests can relax by our pool, in one of our 5 bars, or be temptedby the delicious choices available in our 3 restaurants, while our conference facilities are perfect for meetings and functions. Close to transport, entertainment and shopping, the hotel is ideally located. Parking is available for your convenience. ... more   less 
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Also Known As:
Novotel Bangkok On Siam Square Hotel Bangkok
Accor Bangkok On Siam Square
Bangkok Novotel

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