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“Best hotel to stay” 5 of 5 stars
Review of InterContinental Bangkok

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InterContinental Bangkok
5.0 of 5 Hotel   |   973 Ploenchit Road | Lumphini, Pathum Wan, Bangkok 10330, Thailand   |  
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Ranked #20 of 765 Hotels in Bangkok
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Best hotel to stay”
5 of 5 stars Reviewed August 16, 2014

Hotel was modern with excellent service. Reception was very friendly and easy check in. I love the staff who took care of me very well. I will definitely stay here again whenever I come to Bangkok also I strongly recommend this hotel to anyone.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, August 21, 2014
Dear Guest,

Thank you for choosing InterContinental Bangkok and also for taking the time to share your stay experience on Tripadvisor.

It is great to hear you were impressed with our hotel’s facilities and service. We take enormous pride in our service and facilities, and it is always rewarding to know when our efforts have been successful.

We look forward to welcome you back to our hotel.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,865 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (385)
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Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 16, 2014

In my recent trip to Thailand, we stayed at Intercontinental Hotel.
Located along the shopping zone, Intercontinental Bangkok is just opposite of Central World (shopping) and 1 BTS train station away from Siam Center (shopping and good eateries).
Intercontinental is a full facilities hotel with gym, pool, restaurants and spa.
Ideal for anyone looking for a free and easy trip for shopping cum relaxation.

Stayed August 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, August 21, 2014
Dear Guest,

Thank you very much for your loyalty to our hotel and for sharing your experience during your recent stay with us. We are delighted to hear that you enjoyed all aspects of our hotel and the
central location.

It will be our pleasure to welcome you back soon.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 15, 2014

We stayed at the InterContinental Bangkok for two nights. The rooms are absolutely amazing - well decorated, comfortable and clean. Service is flawless. The concierge (a lady who's name I can't remember) was extremely helpful and knowledgable about the city. She gave us plenty of insider tips on where to go, what to see and where to eat. All of her recommendations where spot on! The hotel is strategically well located. Bangkok's major shopping malls are all walking distance from the hotel if not next door. The MRT station is right in front of the hotel and a few blocks behind the hotel you will find one of Bangkok's many water canals for an authentic water bus experience. This hotel is definitely my address when staying in Bangkok!

Stayed July 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, August 21, 2014
Dear Guest,

Thank you for choosing to stay at the InterContinental Bangkok and for taking the time to share a review of your recent stay.

It is great to hear you were impressed with our Concierge associate on her knowledge and recommendations. We have shared your compliments with her and she was pleased to learn of your kind recognition.

Once again, thank you very much for your kind patronage and we look forward to an opportunity to welcome you to our hotel.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spreckelsville, Hawaii
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed August 14, 2014

The InterContinental Bangkok hotel is a great place to hang out and enjoy yourself during a military coup.

The nationwide curfew made Bangkok nightlife a real challenge at the end of May 2014. Unless you wanted to spend your night watching a continuous loop of Thai Army Marching Band videos on your hotel room television, you really had to plan your night activities and stick to a tight performance schedule. All punting aside, we learned that you can really make the most of a difficult situation with a good plan and the right attitude. It also helps to practice your "I'm just a stupid farang who doesn't know any better. Long live King Pumipon!" response for the roving squads of police officers and soldiers detaining curfew violators in the streets.

Fortunately, the InterContinental Bangkok made some clutch adjustments. Management extended hours of operation at the restaurants and lounges. They were able to do this by requiring their employees to stay overnight piled up together in rooms at the Holiday Inn directly across the private driveway. I highly doubt you could ever pull that off in the United States. Let's hope we never find out.

As the other Trip Advisor posters have commented, the InterContinental Bangkok is a very clean and attractive hotel with that sense of crisp, quick, business-like efficiency in the air. The Thai nationals seem to like the InterContinental Bangkok hotel as well, so that's a good sign. There were plenty of [edit: very attractive young men and women who may work by day as objectified corporate spokesmodels]. At one point, there were so many of these dapper couples it felt like a prom for runway models had just ended and spilled out into the lobby and balcony lounge areas.

Now I'm the kind of guy who doesn't talk to other guys in the men's room. I'm there to do some business and get out. I don't want to have a urinal to urinal conversation, or worse, a stall to stall conversation. And I really don't like the creepy guys who squirt hand soap on you and then hand you a towel afterwards in the hopes of getting a tip. When did that custom start? That needs to end.

But there's something about a military coup, a declared national state of emergency, and the prospects of a civil war and a brutal military crackdown that really brings folks together. So I end up talking to the hand squirt guy about the military crackdown. He tells me what he knows about the curfew and recommends using the private access roads between the hotels so you only have to deal with the less aggressive hotel security personnel.

Then the manager walks in and starts chewing the fat with us. He proudly informs me that they're going to extend the hours of their F&B operations for their guests' benefit to make the lockdown experience more enjoyable.

Still bragging about the extended hours, the manager leads me out of the bathroom and guides me to the Humidor. [And no, I don't know why he was in the bathroom at all. And yes, I did tip the hand squirt guy 100 THB (or 50 baht per squirt).]

The Humidor Cigar Bar at the InterContinental Bangkok is an oasis of elegant tranquility right in the steamy, volatile, seething heart of Bangkok.

The Humidor Cigar Bar is serviced by two lovely cigar sommeliers who could double as [edit: objectified corporate spokesmodels] themselves if they wanted. Following a warm, proper wai greeting, Humidor patrons are invited to sit down in one of the many well-conceived, tastefully furnished, and well-ventilated seating areas. The menu has most of the Cuban legends and vintage spirits you'd expect, and a few specialties to boot. The cigar sommeliers do a great job with the presentation, expert circumcision, and lighting of your chosen stogie.

As the Thai Army motorized brigades and the Bangkok tactical operations police vehicles took control over the streets of Bangkok, I smoked my Cohiba Siglo VI and drank single malt scotch like a bon vivant aristocrat straight out of Chekhov's play The Cherry Orchard. I know, I know. You've had better vintage cigars than a Cohiba Siglo VI, and you think it is way too expensive. But let me tell you this in no uncertain terms, smoking a Cohiba Siglo VI in the Humidor at the InterContinental Bangkok during curfew is the best [edit: gosh golly] cigar experience you can have without ...

Room Tip: I would have slept in the Humidor if they let me.
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  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 9, 2014

Immaculate comfortable and spacious room. Fabulous desk to work from. Bed was super comfortable. Staff was very courteous, above and beyond! Food selection and taste was fabulous. Conference facilities were great. The roof top pool and bar were amazing after work spots to unwind and the 24 hour gyms is one of the best I've ever used on a hotel with amazing trainers and friendly staff. The spa treatments were great. 10/10!

Stayed August 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, August 13, 2014
Dear Guest,

Thank you for choosing to stay at the InterContinental Bangkok and for taking the time to share a review of your recent stay.

It is great to hear you were impressed with our associates services and facilities. To hear that you enjoyed these elements brings us great pride.

Once again, thank you very much for your kind patronage and we look forward to an opportunity to welcome you back home.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Top Contributor
67 reviews 67 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed August 9, 2014

It is hard to be anything except perfectly neutral when reviewing this hotel. You know what you are getting when you book in an intercontinental. The rooms are going to be generally clean. Hey will be a bit old with a whiff of that old smell. The service will be uninspired but acceptable. The amnesties are going to be passable for the traveller.
If I have to choose one golden nugget, I would pick the great tidbits I had in the lobby lounge one late night when all other restaurants were closed. The very good waitress brought great dish after great dish making my stay worthwhile.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, August 13, 2014
Dear Guest,

Thank you for choosing InterContinental Bangkok and also for taking the time to share your stay experience with us. We are glad to hear that our associates the Lobby Lounge look after your well and the food met your expectation.

We always strive to provide a pleasurable stay for our guests and your given feedback is very important for us, as it helps to improve our service standard. Please accept our sincere apologies for the inconvenience which you have experience during your recent stay with us.

I trust we will have the opportunity to restore your confidence in the near future. I look forward to welcoming you back.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed August 6, 2014

No bad surprise here, Intercontinental delivers as expected and even beyond.

The property's location is great, right in the middle of the shopping/restaurant district and 5mn walk from the sky train that can take you everywhere when the roads are stuck (quite a regular issue in Bangkok).
Rooms have a fresh look and are really of descent size.

Fitness is amazing although the pool is a bit on the small size.

Breakfast was packed which didn't give the best experience, but staff was full on and the buffet remained plentiful.

Room Tip: Ask for high floor (above 15th) to avoid the BTS (skytrain) rumbles.
See more room tips
  • Stayed August 2014, traveled solo
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, August 13, 2014
Dear Guest,

Thank you for posting a review for us on TripAdvisor and I am so pleased that you enjoyed your stay with us and felt that the hotel delivers what it has promised. We are happy to read you loved our hotels location which is near major shopping malls and restaurants.

We have shared your valuable feedback over the breakfast experience with our Director of Food and Beverage and do apologize for the inconvenience caused.

We do hope that we will have the pleasure of welcoming you back on a future visit.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Bangkok

Address: 973 Ploenchit Road | Lumphini, Pathum Wan, Bangkok 10330, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Spa Hotel in Bangkok
#15 Business Hotel in Bangkok
#18 Luxury Hotel in Bangkok
#20 Romantic Hotel in Bangkok
#20 Family Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Bangkok 5*
Number of rooms: 381
Official Description (provided by the hotel):
InterContinental Bangkok is located right in the heart of Ratchaprasong, the core of the Bangkok's business and commercial districts. Nearby are many international companies, numerous embassies and top-flight medical facilities. The fascinating Erawan Shrine and major shopping destinations such as Central World, Gaysorn and Siam Paragon are within walking distance while access to other parts of Bangkok is fast and efficient by Skytrain, the nearest station being literally steps from the hotel's entrance. ... more   less 
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Also Known As:
Intercontinental Bangkok Hotel Bangkok
Bangkok Intercontinental

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