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“good but not exceptional” 4 of 5 stars
Review of InterContinental Bangkok

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InterContinental Bangkok
5.0 of 5 Hotel   |   973 Ploenchit Road | Lumphini, Pathum Wan, Bangkok 10330, Thailand   |  
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Ranked #20 of 765 Hotels in Bangkok
Malaysia
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“good but not exceptional”
4 of 5 stars Reviewed October 13, 2013

i spent 4 days and 3 nights in intercon Bangkok in Oct 2013. Someone have pre arranged the transport via the hotel and I arrived without any hiccups. The check in was easy and i was given a room on 21st floor. The room is large and spacious and some fruit was on the table as i came in the room. The breakfast quite reasonable selection but the cold section was a little bit confusing, the olive was too salty but hey...some people might enjoy it. What i enjoyed the most was drinking fresh young coconut during breakfast and it readily available.most things are good except.... i went to the concierge to ask for tailoring and they suggested few shops with brochures given..however the one i was sent to was not in the brochures and they charges too much but the outcome was not that great... (Penisular tailor)... i wished I was given a broader options by those at the counter....Another things that annoyed me was the toiletries in the room was not readily top up by the house keeping and I have to called up for it...the uneaten fruit was on the room table all the time I stayed at intercon and was not picked up and clean..
Check out is fast and easy....

Overall, i felt the stayed was okay but for the amount of money we spent at intercon Bangkok, i felt the service can be better...however there always are rooms for improvement...Location is very central and accessible to major mode of transportation including tut tut...

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,865 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (385)
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Montreal, Canada
Top Contributor
55 reviews 55 reviews
55 hotel reviews
Reviews in 38 cities Reviews in 38 cities
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed October 13, 2013

No doubt, it's the best choice in Bangkok. Everything has been absolutely perfect! All the staff is so nice, the food is good, and the room are nice. The best thing about this hotel is their Executive Club Lounge with their staff! . Food, drink and Service is Perfect! Comfortable with a nice view over Bangkok, we enjoyed so much. Again, I find this hotel the best in Bangkok, for the Location, Quality and the STAFF! I will stay there again of course, when I will return to Bangkok.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, October 30, 2013
Dear Guest,

We are delighted to read your wonderful comments about our hotel and especially our staff and the hospitality they provided you with during your stay.

Thank you very much for sharing your feedback on Tripadvisor and we look forward to welcome you back soon.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 12, 2013

This is truly the best hotel in Bangkok. I have stayed here several times and will never stay at another hotel. The service is outstanding and the accommodations and food is incredible. I also had access to the Club Lounge where they continue to impress me with their attention to detail and amazing service. Natthanan Kovacic and her team are amazing and are the reason why I keep coming back.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, October 30, 2013
Dear Guest,

Thank you very much for your warm words of appreciation regarding our hotel and our staff and we are pleased to hear that you enjoyed your stay with us.

Your compliments about our Guest Services Manager Ms. Natthanan will be certainly passed on. We look forward to welcome you back again soon.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 10, 2013

Having stayed here before I had great memories of the hotel and even after a 3year absence I was happy to see all was as expected with the same great service as always. Stayed in a suite and the room was nice and well organized with a corner view nice as it allowed for throwing open the windows to view but with privacy with no one across.

Club Lounge staff was also very efficient and welcoming as they anticipated our every need when visiting. All arrangements made that were made prior to arrival were made with to exact requirements including airport pickup and drop off to Hua Hin.

I would not hesitate to stay here again and highly recommend as all that one can desire in a hotel is served here.

Room Tip: Order a corner suite for a large room with a great view of the Erawan Shrine and race track
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, October 30, 2013
Dear Guest,

We are deeply impressed by your loyalty to our hotel and would like to say thank you for your wonderful feedback and for sharing it on Tripadvisor. It will be our pleasure to give you a warm welcome back at InterContinental Hotel during your next visit in Bangkok.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
1 review
5 of 5 stars Reviewed October 10, 2013

good sevice, good location. Near the shopping center. nice sleep and eat very well. Also easy to take a skytrain to every where in bangkok. You can find almost everything near the hotel. Everyone here is take a smile make your bright~

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, October 30, 2013
Dear Guest,

Thank you very much for your feedback about your recent experience with us at InterContinental Hotel Bangkok and it is our pleasure to hear that you had a comfortable and enjoyable stay.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Top Contributor
115 reviews 115 reviews
35 hotel reviews
Reviews in 42 cities Reviews in 42 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed October 10, 2013

This is a top hotel strategically located by the BTS ( sky train) and the impressive Central World shopping mall.
Rooms are huge and breakfast buffet is quite an experience. Service is very high and you have good concierge and business center. Walking corridor to Gaysorn mall too!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, October 30, 2013
Dear Guest,

We appreciate your feedback about your experience with us and thank you for sharing it on Tripadvisor. We look forward to welcome you back soon at InterContinental Bangkok.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Makati, Philippines
1 review
5 of 5 stars Reviewed October 9, 2013

One of the best if not the best hotel is stayed in Southeast Asia. Excellent service, amenities, staff and food. Very accessible via MRT, the elevared walkway and the main thoroughfare. Malls and food joints are just nearby in all directions. Highly recommended for business meetings, a second home for the weary traveller and as a jump off point for the adventurer who wants to be close to the city come evening

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, October 30, 2013
Dear Guest,

Thank you very much for your wonderful feedback about your stay experience with us and we are glad to hear that you enjoyed your time at InterContinental Bangkok.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Bangkok

Address: 973 Ploenchit Road | Lumphini, Pathum Wan, Bangkok 10330, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Spa Hotel in Bangkok
#15 Business Hotel in Bangkok
#18 Luxury Hotel in Bangkok
#20 Family Hotel in Bangkok
#20 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Bangkok 5*
Number of rooms: 381
Official Description (provided by the hotel):
InterContinental Bangkok is located right in the heart of Ratchaprasong, the core of the Bangkok's business and commercial districts. Nearby are many international companies, numerous embassies and top-flight medical facilities. The fascinating Erawan Shrine and major shopping destinations such as Central World, Gaysorn and Siam Paragon are within walking distance while access to other parts of Bangkok is fast and efficient by Skytrain, the nearest station being literally steps from the hotel's entrance. ... more   less 
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Also Known As:
Intercontinental Bangkok Hotel Bangkok
Bangkok Intercontinental

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