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InterContinental Bangkok: Traveler Reviews

5.0 of 5
973 Ploenchit Road, Patumwan, Bangkok 10330, Thailand (Pathumwan)
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InterContinental Bangkok
Ranked #13 of 730 hotels in Bangkok
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1,184 reviews from our community

Traveler rating
    866
    229
    51
    25
    13
See reviews for
Families
182
 
Couples
337
 
Solo
137
 
Business
320
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Pefect stay”
5 of 5 stars Reviewed December 29, 2012

We only a night's stopover in Bangkok and chose the Intercontinental over the Banyan Tree. We were not disappointed - check in was precisely two minutes and due to our late arrival we made use of the 24 hr Gym! The concierge was extremely helpful and although we didn't have much of a chance to enjoy all the hotel facilities - our stay was just perfect prior to our flight back to London. Many thanks to Hiru who facilitated our late checkout. Look forward to a longer stay next time!

Room Tip: Go for the higher floor rooms is available
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nav S about InterContinental Bangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review
December 31, 2012
Dear Guest,

Thank you for choosing to stay at the InterContinental Bangkok and for taking the time to share a review of your recent stay.

It is great to hear you were impressed with our Concierge Team on their knowledge and recommendations. We have shared your compliments with them and they were pleased to learn of your kind recognition.

We are happy to read that the arrival experience was efficient and you have enjoyed the benefits of our 24 hour GYM.

Once again, thank you very much for your kind patronage and we look forward to an opportunity to welcome you to our hotel.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port of Spain, Trinidad
1 review
“Excellent Hotel”
5 of 5 stars Reviewed December 29, 2012

The level of service in this hotel is just amazing. I did check-in at my room, don't know if it was standard or only when they are not busy. The staffs provide me with a lot of local information and it doesn't take long before I went around Bangkok with their printed guide.

The room was quite big and luxurious even if the hotel had some age. Everybody greeted me everywhere. Breakfast was alright, but again their staffs really put attention to your need. I would come back again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Selenamilad about InterContinental Bangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review
December 31, 2012
Dear Guest,

Thank you for sharing your recent stay experience at the InterContinental Bangkok. It brings us much joy to hear that you have enjoyed your stay with us.

We are pleased to read your appraisal of our people and their personalized service and I know my colleagues will be equally pleased to learn of your kind remarks and recognition of their efforts.

We look forward to welcome you back to our hotel.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
2 reviews
1 helpful vote 1 helpful vote
“Hotel Intercontinental is OUR hotel in Bangkok”
5 of 5 stars Reviewed December 27, 2012

We just came back from a very nice vacation in Bangkok, staying at our favorite hotel, the Intercon. In actual fact, this is my continuous stay at this lovely hotel for the past 6 or 7 years at Christmas, and it is also our plan to continuously stay there during our forthcoming visits to Bangkok despite of all the new hotels in Bangkok lately.

To us ,as visitors, the location of this hotel is just perfect, right a few steps to the skytrain which has access to most of the shopping centres, which I believe all ladies are desperate for. Besides the location, all the hotel staffs there are so helpful and friendly, which makes us feel "at home" as soon as we step into the hotel.

What we also enjoyed most is the breakfast at the Expresso, the coffee shop. It is just like a full buffet and everything is so fresh and yummy. When stepping into the Expresso the next morning we arrived on the 22nd, we were so astonished at its new touch up just a few months ago. It looks so fresh and very eye touching especially with some "Asian touch", which makes us feel so much at home. Believe all credits should go to the Director of F&B whom I believe had worked in HK few years ago, so he had brought this "Asian" touch to the Expresso !

I have no hesitation in recommending this hotel to anyone who plans to have a nice vacation or a business visit to Bangkok.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Ngna about InterContinental Bangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review
December 31, 2012
Dear Guest,

Thank you very much for your continual support to the InterContinental Bangkok with your visits. It brings us much joy to hear that you have enjoyed your stay with us for the past 7 years during festive seasons.

We have also shared your kind compliments with our Director of Food and Beverage to share with his team members, and I know my colleagues will be equally pleased to learn of your kind remarks and recognition of their efforts.

We all look forward to welcoming you back home very soon.

Yours sincerely,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“5 stars well earned”
5 of 5 stars Reviewed December 25, 2012 via mobile

Traveling 10 years for business and this one was for leisure, I have seen a lot around the world but this hotel nailed every aspect one could do. All staff were friendly and helpful.
Small things that caught my eye to write this review, pop your room key to the lift and the security guard alread calls it for you once he sees you approaching with the card, excellent concierge! We wanted to book a tour which we found too expensive, the gentlemen noticed and recommended a driver for the day instead.
Our room was not ready, we got a drink offered at the bar.
The only thing I did not like was that the cab drivers were allowed to imagine dream prices for a ride, to the airport the driver first insisted on 600 baht and in the end I paid 250 per meter. If the hotel could get rid of this behavior then I would say perfection would be reached :).

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 1
Ask peterman1976 about InterContinental Bangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review
December 31, 2012
Dear Guest,

Thank you for choosing InterContinental Bangkok and also for taking the time to share your stay experience on Tripadvisor.

It is great to hear you were impressed with our hotel facilities and service. We take enormous pride in our service and facilities, and it is always rewarding to know when our efforts have been successful.

We look forward to welcoming you to our hotel.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
“Wonderful Stay”
5 of 5 stars Reviewed December 24, 2012

We had a wonderful stay during our holiday vacation on Dec '12. Excellent location with the BTS just at your doorsteps. The room was spacious and well kept. The staffs were friendly and always made you feel welcomed.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jaffarhs about InterContinental Bangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review
December 31, 2012
Dear Guest,

Thank you for sharing your recent stay experience at the InterContinental Bangkok. It brings us much joy to hear that you have enjoyed your stay with us.

We are pleased to read your appraisal of our associates and their service and I know my colleagues will be equally pleased to learn of your kind remarks and recognition of their efforts.

We look forward to welcome you back home very soon.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about InterContinental Bangkok

Also Known As:
Intercontinental Bangkok Hotel Bangkok
Intercontinental Bangkok Hotel
Bangkok Intercontinental
Address: 973 Ploenchit Road, Patumwan, Bangkok 10330, Thailand
Phone Number:
Region: Thailand > Bangkok > Pathumwan
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotels in Bangkok
#10 Business Hotels in Bangkok
#12 Luxury Hotels in Bangkok
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
InterContinental Bangkok, located on Ploenchit Road, is in a prime location at the core of the city s business and commercial districts. A wide range of shopping and other facilities are within easy walking distance, while access to other parts of Bangkok is fast and efficient by Skytrain. Complementing convenience with style, InterContinental Bangkok affords a welcoming sense of space and graceful interior décor. Throughout, guests will appreciate impeccable service and the warm, attentive hospitality that is authentically Thai. **** NOTE: We are pleased to announce that as our refurbishment program is close to completion; the main lobby and Thailand s first InterContinental Concierge Lounge are now officially open as well as Infinity Fitness and rooftop swimming pool. Completely brand new InterContinental Bangkok will soon be unveiled. ... more   less 
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