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InterContinental Bangkok: Traveler Reviews

5.0 of 5
973 Ploenchit Road, Patumwan, Bangkok 10330, Thailand (Pathumwan)
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InterContinental Bangkok
Ranked #13 of 730 hotels in Bangkok
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1,185 reviews from our community

Traveler rating
    867
    229
    51
    25
    13
See reviews for
Families
183
 
Couples
337
 
Solo
137
 
Business
320
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Oshawa, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“"Home Away From Home"”
5 of 5 stars Reviewed December 11, 2012

Travelling from Toronto, Canada staying at this property, it is awesome.
The property is very elegant, has alot of class, the staff very charming and respectfull.
We are enjoying the hotel accommadation it is clean, crisp and very warm welcoming.
This our first trip to Asia. We are having a great time.
We will certainly recommend this property to our friends in Canada

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review
December 31, 2012
Dear Guest,

Thank you for sharing your wonderful review on Trip Advisor for InterContinental Bangkok. We are delighted to hear that you had a pleasant stay with us and also satisfied with our rooms. We are impressed that our people made you feel comfortable like staying at home.

We look forward to welcoming you back very soon.

Kind regards,

Hiru Daryanani
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Fantastic Stay”
5 of 5 stars Reviewed December 10, 2012

We have only complements to share about this property.
We have stayed 3 nights here, and as Intercontinental Ambassador were upgraded to a club corner suit room.
Staff was attentive and kind; room was spacious and modern; and the club was a treat.
The health club is large and the service all around was excellent.
The hotel is very well located and within a minutes walk from Bangkok's sky-train station (BTS Chit Lom).
We hope to return to this hotel and would defiantly recommend it to others.

Room Tip: Ask for rooms in higher floors to enjoy better view of the city.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review
December 31, 2012
Dear Guest,

Thank you for choosing to stay at the InterContinental Bangkok and for taking the time to share a review of your recent stay.

It is great to hear you were impressed with our spacious rooms, health club, club lounge, and had taken the pleasure to enjoy the benefits of our Loyalty Program as an Ambassador member.

We look forward to welcoming you back very soon.

Kind regards,

Hiru Daryanani
Director of Rooms
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New Delhi, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“racism”
3 of 5 stars Reviewed December 10, 2012

had a good stay at the hotel...but a bad check in experience.we were a big group....the hotel cant handle big group checkins..after 1 hour also we were provided with rooms where some1 else was staying...and then the executive at the reception gave a racist comment..which i would not like to share...but the matter was taken up by the manager and solved....but one doesnt look for such things while one is on a holiday..the hotel is supposed to greet well...otherwise the food was gr8 ..intercontinental is a fav with us,..but this particular instance was dissapointing..

Room Tip: with bright interiors..ask for the new ones
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask adititrip about InterContinental Bangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review
December 12, 2012
Dear Guest,

Thank you for taking the time to leave a review. It is our pleasure to have you stayed with us at the InterContinental Bangkok. However, we are sorry for your inconvenience during your arrival experience.

We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve in the areas needed. Your appreciated comments in regards to our front office associate and the process to handle a group check in have been communicated and discussed with our Management and we would like to take the opportunity to apologize for the inconvenience this has created during your stay with us.

Please feel welcome to contact me, when you decide to return to Bangkok and I will be more than happy to oversee a reservation for you.

Kind regards,

Hiru Daryanani
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sentosa Island, Singapore
Top Contributor
189 reviews 189 reviews
67 hotel reviews
Reviews in 56 cities Reviews in 56 cities
95 helpful votes 95 helpful votes
“Fantastic, very Intercontinntal”
5 of 5 stars Reviewed December 9, 2012

Just had à Fantastic stay at Intercontinental BKK. Could enjoy 4 nights in this terrific property. Had one of THE suites on THE 36th floor I think it was... Which was in one word, fabulous!!! Though rooms are quiet classic decorated... Still stylisch... Anyway, confor all THE Intercontinentals, worldwide! Not one comment on Nothing duing my entiteit stay, everything was tip top... In terms of room facilities or entiteit service or professionality of staff...!
Breakfast was also of high quality... Vieuw from THE room was Nice and for me enjoyable... Had one overlooking Central world/Paragon area... Though from THE floor I was, everything seems like little bullit, but just enjoyed THE lights at night time...especially now with all THE X-mas decorations!
Would come back without any hessitations if have to be in this area again... And could Recommend this property to anyone who wants à perfect stay in BKK downtown... MRT station only à few walking minutes away... Taxi's and or other transportation, such as tuk tuk easily to get!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review
December 31, 2012
Dear Guest,

Thank you for choosing Intercontinental Bangkok and also for taking the time to share your stay experience with us.

We are glad to hear you were impressed with our suite overlooking the central world department store and enjoyed the festive decorations.

Once again, thank you very much for your kind patronage and we look forward to an opportunity to welcome you back to our hotel.

Kind regards,

Hiru Daryanani
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Krakow, Poland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Superb!”
5 of 5 stars Reviewed December 5, 2012

Ok this is one great hotel...well its Intercontinental. Location wise is great: 4 minutes via Skywalk from our office in Central world and close to BTS Chit Lom station. Rooms are HUGE and luxurious, bath is just marvelous. One tip for stay during December: ask for rooms with view on Pratunam or Central world since new mall that is next doors plays Christmas carols…all the time…very loud :)
Gym is great: view from there and swimming pool is just mind-blowing. Staff is very helpful, smiling and very kind. So if you while reading this think to book it, do it! No regrets guaranteed (or you are extremely unlucky).
One comment about thing that I enjoyed bit less is breakfast. Don’t get me wrong its great and variety is very big, but during 5 breakfasts that I had there menu remain the same. I don’t consider that as minus since 5 times was just right to try all of the goodies there.
Thank you IC for pleasant stay!

Room Tip: During December stay ask for rooms with view on Pratunam or Central world since new mall that is nex...
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Alexx_krakow about InterContinental Bangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review
December 12, 2012
Dear Guest,

On behalf of the management team, thank you so much for sharing your stay experience with us on Trip Advisor. We are happy to read that our rooms, location, gym, swimming pool and our people made your stay more enjoyable.

Once again, thank you very much for your kind patronage and we look forward to an opportunity to welcome you back to our hotel.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Bangkok

Also Known As:
Intercontinental Bangkok Hotel Bangkok
Intercontinental Bangkok Hotel
Bangkok Intercontinental
Address: 973 Ploenchit Road, Patumwan, Bangkok 10330, Thailand
Phone Number:
Region: Thailand > Bangkok > Pathumwan
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotels in Bangkok
#10 Business Hotels in Bangkok
#12 Luxury Hotels in Bangkok
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
InterContinental Bangkok, located on Ploenchit Road, is in a prime location at the core of the city s business and commercial districts. A wide range of shopping and other facilities are within easy walking distance, while access to other parts of Bangkok is fast and efficient by Skytrain. Complementing convenience with style, InterContinental Bangkok affords a welcoming sense of space and graceful interior décor. Throughout, guests will appreciate impeccable service and the warm, attentive hospitality that is authentically Thai. **** NOTE: We are pleased to announce that as our refurbishment program is close to completion; the main lobby and Thailand s first InterContinental Concierge Lounge are now officially open as well as Infinity Fitness and rooftop swimming pool. Completely brand new InterContinental Bangkok will soon be unveiled. ... more   less 
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