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“Deluxe Service” 5 of 5 stars
Review of The Okura Prestige Bangkok

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The Okura Prestige Bangkok
5.0 of 5 Hotel   |   Park Ventures Ecoplex, 57 Wireless Road | Lumpini, Bangkok 10330, Thailand   |  
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Deluxe Dream Package
Ranked #8 of 766 Hotels in Bangkok
4.5 of 5 stars 910 Reviews
Suva
1 review
“Deluxe Service”
5 of 5 stars Reviewed March 14, 2013

Great service and ammenities especially the the restraunts. Very elegent rooms with the most friendly and helpful staff. Top quality food with great varieties. We had the most exquisite dinner at the Elements Restraunt, showcasing how Food is Art. The Yamazto Restraunt and the breakfast range in the Up and Above Restraunt is excellent!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamirWildemann, General Manager at The Okura Prestige Bangkok, responded to this review, March 18, 2013
Thank you for speaking so highly of The Okura Prestige Bangkok. It is wonderful to hear that your experience with the staff, your stay, and of course the food was exceptional. The recent Food-is-Art events were a great success and we are very happy to hear you enjoyed the chef’s extraordinary culinary performance.
We look forward to welcoming you again to the hotel and our restaurants!

Samir Wildemann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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910 reviews from our community

Traveler rating
    723
    132
    29
    14
    12
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158
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Thai first
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English first
Taipei, Taiwan
1 review
5 of 5 stars Reviewed March 12, 2013

Best lotaiton just right next to BTS station and 2 stops away from city centre.
All the staff are very helpful and try to fullfill your inquires.
Thr room is clean and the atmosphere there is elegant.

Room Tip: Best location Warm and hospitality employees.
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamirWildemann, General Manager at The Okura Prestige Bangkok, responded to this review, March 15, 2013
Dear J W H,
Thank you for the five-star rating! We are glad you enjoyed your stay. Being a boutique hotel, our biggest competitive marker is the service that we can provide, and as such we are very happy to read your comments.

Look forward to welcoming you back.

Samir Wildemann
General Manager
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Macau, China
1 review
5 of 5 stars Reviewed March 12, 2013

Excellent location, only walking distance to Central World. Close to BTS with footbridge connected.
I have stayed for three nights, there are Japanese breakfast and western buffet breakfast for clients to choose from. I didn't feel boring with the breakfast. Of course, food quality is really nice.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamirWildemann, General Manager at The Okura Prestige Bangkok, responded to this review, March 15, 2013
Dear Jessie,
We really appreciate sharing your view of our Hotel here on TripAdvisor and it is great to read that you found our location ideal for your needs!
The compliements of our cuisine will also 'go down' extremely well with our chefs and we are glad you enjoyed every bite!
We hope to welcome you back for more very soon
Sincerely
Samir Wildemann
General Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2013

The hotel is just next to the BTS station and it is so convenience! The hotel room is nice and clean. I think it is because it is a Japanese brand hotel. The service and the hygiene is good.The most superise thing is, not only the managers, the receptionist. Even the housekeeper, Bell are so nice and informative. They can speak good English and provide a lot of useful information to me!!

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamirWildemann, General Manager at The Okura Prestige Bangkok, responded to this review, March 15, 2013
Dear Winnie,
It was a pleasure turning on the computer this morning and to see your review. I am glad that you enjoyed your stay with us here in the centre of Bangkok and that you could benefit from the direct connection we have to Bangkok's 'Sky Train' System. The compliments to our staff are very encouraging and I have taken the liberty to post your review on our staff bulletin board for them all to read.
See you soon again and thank you very much
Samir Wildemann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phuket, Thailand
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 9, 2013

We stayed there 3 days, I booked on agoda, and I did not book non smoking room. So I expect I can smoke in my room or balcony. No balcony, smoking 7 floors down and outside, what a pain in the axx, to have to run op and down to have a relaxing smoke on a stressful day. For that reason I will not stay there again.

Also food was expensive and nothing special.
Breakfast was great, thy just need to fix the toaster, only 3 slots work, so if you put toast in the wrong one you will be waiting for ever and your toast will never be finished.That is not 5 star hotel..

Other tthan that nice hotel, but I'm sure one can do better for that price.

  • Stayed March 2013
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamirWildemann, General Manager at The Okura Prestige Bangkok, responded to this review, March 10, 2013
Dear BrownGhost,
Thank you for choosing The Okura Prestige Bangkok for your recent visit. I apologize for not having provided you with a room for smokers. We try our best to accommodate specific requests whenever possible and do so; however, the hotel’s occupancy and availability at times can pose a challenge and being informed prior to arrival of special requests would assist us immensely. We regret that we were not able to provide you with the right room at this occasion.

I hope we will have an opportunity to welcome you back in the future, where I would personally see to it that you have a better stay. Please contact me directly at +66 (0)2 687 9009 if you wish to discuss your experience further.
Yours sincerely
Samir Wildemann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 7, 2013

This is a very nice hotel with polite staff and responsive room services. Restaurants are cool and they even have live jazz music playing right at the lobby cafe during sunday afternoon. They also have a nice swimming pool & gym, together with a comfortable spa. Location is good enough with connection with BTS station, and it takes only 10 mins to the core shopping area of Siam.
7-11 is just nearby, and local foods peddlers are also available nearby during lunch hours from Monday to Saturday.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamirWildemann, General Manager at The Okura Prestige Bangkok, responded to this review, March 10, 2013
Thank you for choosing to stay at The Okura Prestige on your recent visit to Bangkok. I'm pleased to hear that you enjoyed your time at our hotel, as well as the Sunday-Jazz-Brunch, our location and the nearby shopping!
We hope to see you back here again soon!
Samir Wildemann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 5, 2013

Perfect in every way, perfect room(corner suite), perfect service, perfect staff, perfect food. Only thing need to improve is the wifi internet speed, manager said system will be upgrade soon, hope my next stay with a higher speed internet.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamirWildemann, General Manager at The Okura Prestige Bangkok, responded to this review, March 7, 2013
Thank you for giving us such great feedback on your Trip Advisor review following your recent stay at our Bangkok property ! We are delighted you enjoyed your stay with us and thank you for taking the time to let us know about it. Indeed, we have already started to install a much improved WiFi system, it comes with some very exciting features! We look forward to welcoming you back to The Okura Prestige on your next trip to Thailand.

Yours sincerely
Samir Wildemann
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Okura Prestige Bangkok

Address: Park Ventures Ecoplex, 57 Wireless Road | Lumpini, Bangkok 10330, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 766 Hotels in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Okura Prestige Bangkok 5*
Number of rooms: 240
Official Description (provided by the hotel):
The Okura Prestige Bangkok combines Japan’s rich service culture and attention to detail with Thailand’s world-famous standards of hospitality. This new luxury hotel, with 240 rooms and suites, is located in the award-winning Park Ventures Ecoplex building at the heart of the city’s Central Business District. The hotel offers direct access to the city’s BTS skytrain network at Phloen Chit station and sits close to major shopping malls, embassies and commercial districts.Every room and suite offers impressive views across the dynamic Bangkok skyline through triple-glazed tinted panoramic windows that insulate against both heat and noise. The rooms combine comfort and luxury with the very latest technological developments designed to impress business and leisure travellers. ... more   less 
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