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“The Okura Prestige, Bangkok - simply perfect.” 5 of 5 stars
Review of The Okura Prestige Bangkok

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The Okura Prestige Bangkok
5.0 of 5 Hotel   |   Park Ventures Ecoplex, 57 Wireless Road | Lumpini, Bangkok 10330, Thailand   |  
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Deluxe Dream Package
Ranked #8 of 756 Hotels in Bangkok
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“The Okura Prestige, Bangkok - simply perfect.”
5 of 5 stars Reviewed November 13, 2012

I have stayed in many Hotels in Bangkok over the years but the newly opened Okura Prestige has got to be one of the best.
The location is just perfect. The Ploenchit BTS station is accessed via a small covered shopping walkway. The main hotel entrance with lobby has an excellent concierge and taxi service - the stunning flower shop is well worth a visit.
The main reception is on the 24th floor. Perfect location with a very large lounge area for drinks and coffee, with the breakfast, buffet lunch area and evening dining areas well spread out and also with stunning views - the service was excellent.
There are a number of varied restaurants which are all worth trying.
There is an outside terrace which is super for evening drinks, pre and post dinner.
The rooms are spacious and quiet. The far reaching views across Bangkok are to die for. The rooms have everything that one would expect in a hotel of this standard including automatic and adjusting toilets! The bathrooms also double up as a wet room and the toilet is separate to the main bathroom.
Very comfortable beds and bedding.
The hotel infinity pool is stunning and the gym is very well equipped with large windows taking in the Bangkok skyline.
The Spa is very tranquil with 5 separate spa treatment rooms and again is of the highest standard.
The staff are very well trained and very attentive to detail and I must say that the House Keeping team were very good indeed - nothing was too much trouble for Khun Adisorn..
My stay was really great, not cheap but well worth the money and I will be back for sure.
A really exceptional hotel.

Thank you - Peter M - UK

Room Tip: All rooms have exceptional views over Bangkok.
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  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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746 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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English first
London
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 8, 2012

Arrived fr our honeymoon to a hand written card and cake in room. Fresh flowers in our room. Attention to detail and friendliness of staff just made our stay. Things like staff remembering if we drunk tea or not, hellos from all staff, no stuffiness that some big hotels give out. The facilities were faultless. Pool, the bars, the restaurants, the gym, and the room. Great views over the city and the sky train on your door step. We even had the manager pop by over breakfast on one morning mingling with guests. One of the best of many hotels I have stayed at!!!!

Room Tip: We had a brilliant room on top floor with one wall of floor to ceiling windows and views of the city...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyoto, Japan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 5, 2012

Really nice stay here. Great swimming pool, friendly staff with good English and all the facilities you would want. Great breakfast, fast wi-fi, gym and pool facilities and nice spa was impressed by the Thai staff spa reception Ms. Sutida whom speak very well Japaneses and friendly smile. I had a great time stay in the heart of the city with great views from the room.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 4, 2012

This hotel is just perfect!
Beyond its aesthetic and impressive Japanese design, the hotel's maintain the highest standards in terms of cleanliness and service.
The food is delicious and very diverse.
And even the price is not that bad, especially considering this is one of the leading hotels of the world.

I was in Okura hotel in Amsterdam earlier this year, and it was perfect as well.

Just wonderful hotels!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 12 cities Reviews in 12 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 3, 2012

I have picked this hotel for my long awaited getaway trip in early Oct because it is new and located right next to a BTS station. (Frankly, taking taxi in Bangkok did not give my good experience. Taxi drivers tend to reject "meter" very often based on my experience)
Being a regular traveller to Japan, I was so looking forward to my stay in this 5-star Japanese hotel brand.
My first impression with this hotel was not good at all. It took us 20 minutes to complete the check-in not because of the queue (we were the only group checking-in back there) but the incompetency of the staff. We were served by 4 different staff at the reception counter within that 20 mins and we were not explained the reasons for the extra-long time for the check-in. I suspected that the hotel had problems in dealing with last-min booking. And it should not be the case for japanese hotels, which are always systematic.
The hotel decor looks nice in every aspect (love the pool and gym, the cafe (for breakfast) makes you comfy). However, the room itself is overly subtle (the color choice is very mild and warm, but remind me of a very tranditional hotel in tokyo that i stayed before). In addition, I dont like the design the separate toilet and bathroom. Dont feel very relaxed when you have to do one of the most important "daily business" in that tiny air-tight toilet room.
Hotel guests are offered to pick international buffet or japanese bento breakfast, which is very common among 5-star hotels in Japan. However, the selection at international buffet did disappoint me. They dont even serve sausages for breakfast. Orange juice is not freshly squeezed (not even close to tropiciana).
Surprising, the hotel location is not as good as we expected. It is true that it is close to BTS but there is no restaurants, shopping malls, messages and spa nearby. If you prefer a relaxing walk to the hotel after dinner in Siam Paragon/Central World or drink in Asoke, the hotel may not fit in your need too.
Lastly, the hotel may consider to put the price list of the hotel spa in the room for benefit of guest reservation and its marketing purpose. (The hotel spa offers great promotion pack to guests for appointment before 5pm...but i was not lucky enough to experience it)
Finally, a few compliments to the hotel: 1) they served different types of fruits in the room during my 3-day stay; 2) There is a dean & deluca at the ground level of building complex; 3) helpful in granting late check-out (for one-hour).
Afterall, not sure this hotel is ready to climb up the ladder in such a competitve hotel industry of Bangkok. Certainly room for improvement.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
61 reviews 61 reviews
42 hotel reviews
Reviews in 39 cities Reviews in 39 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 23, 2012

Great location, very easy to use the Skytrain, just a couple of stops one way to Siam and the other direction to Emporium. So no more sitting in traffic! Great complex, Boots, Starbucks and an excellent restaurant Ugo. Erawan/Gaysorn close enough to walk to as is Paragon, Now the hotel - would stay again because of the above but it's new and the staff are trying their best but are not the quality of say The Sukhothai which is my normal hotel of choice, saying that we had a technical problem which was solved and they were helpful. But because of communicAtion problem between technical and housekeeping we did not get our room cleaned after the work. They have a nice bar which had a good jazz band playing and atmosphere was pleasant. Gym and pool good. Popped my head into the spa which looked excellent. It will be interesting to see if this hotel makes the grade in Bangkok and I think it will be more staff training which will elevate it into the league of Top 5. There are too many 5 star also ran hotels and I really hope this doesn't turn into one of them as I would like to keep returning.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Top Contributor
66 reviews 66 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed October 20, 2012

Enjoyed a weekend stay recently when the hotel is quieter compared to weekdays when it seems to full of Japanese business people. The first thing that strikes the visitor is the attentive service from the moment one appears on the front steps. We found that this service standard was the norm throughout the hotel as one may expect from a high-end Japanese hotel but also with some friendliness that someone expects in Thailand. As the hotel is on a smaller scale from other 5-star, it manages to retain a better intimacy than others.

The decor can be described as refined Japanese elegance with an emphasis on darker tones and accented lighting. The lobby area on the 24th floor is quite unique with 2 long counters - 1 for check-in, the other the bar. Behind this area are doors leading to an outdoor balcony area (where you can smoke) with great view towards the Plaza Athanee and up Wireless Road toward the American ambassadors residence. There is another outdoor area at the front which is a great place to chill in the evening (accompanied by live Jazz trio).

The rooms are very well designed and appointed, again with Japanese touches such sliding partitions for the bathroom and the famous electric toilet which even includes a dryer! Everything worked and functioned as expected with an easy to use bedside digital master control.

The 25m infinity edge (salt water) pool, which is canterlevered off the side of the building is quite spectacular.

The buffet breakfast was comprehensive with high quality touches including Scottish highland water. Pastries and bakery were amongst the best in Bangkok. The crepe as one other reviewer mentioned is not recommended - soft and under-cooked (the only flaw at breakfast).

Great location connected to the BTS station and 2 stops from Siam. In the building basement is 7-11, Boots pharmacy and Dean & Deluca. Perhaps the downside is coming to this area by taxi as it suffers from bad traffic and can only be accessed from one side (coming from Sukhumvit Road).

Room Tip: The views towards the American Embassy are nicer.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Okura Prestige Bangkok

Address: Park Ventures Ecoplex, 57 Wireless Road | Lumpini, Bangkok 10330, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 756 Hotels in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Okura Prestige Bangkok 5*
Official Description (provided by the hotel):
The Okura Prestige Bangkok combines Japan’s rich service culture and attention to detail with Thailand’s world-famous standards of hospitality. This new luxury hotel, with 240 rooms and suites, is located in the award-winning Park Ventures Ecoplex building at the heart of the city’s Central Business District. The hotel offers direct access to the city’s BTS skytrain network at Phloen Chit station and sits close to major shopping malls, embassies and commercial districts.Every room and suite offers impressive views across the dynamic Bangkok skyline through triple-glazed tinted panoramic windows that insulate against both heat and noise. The rooms combine comfort and luxury with the very latest technological developments designed to impress business and leisure travellers. ... more   less 
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