I called the hotel before my trip to ask how the free airport shuttle worked, and was told to go to Level 2, Exit 4. I found a bunch of drivers hanging around near Exit 4 and they were all friendly enough. I found my driver and was told to wait 10 minutes, which gave me enough time to buy a local data sim card for my iPhone at one of the counters. The shuttle got me to the hotel in less than 10 minutes.
The hotel lobby is pretty basic but that is expected. I had to walk through the ground floor rooms to get to the staircase, and with the coming/going of late and early travelers, it means that it will get noisy. Try to get a room on the second or third floor if possible.
I chose the deluxe option on the second floor and it was a comfortable size. The room has the basics: toilet amenities, hair dryer (and it's pretty strong too!), fridge, mineral water, TV, kettle, and even some snacks. While the room showed signs of wear and tear it was kept pretty clean. The shower area is large but the hot water wasn't very hot, which meant that I had a quick shower! Other than that, it was a comfortable, short stay and I had a good night's rest. You can hear the planes landing or taking off (quite faintly), but as I had my ear plugs on it didn't bother me.
I got up early to catch the 8am shuttle to the airport (the shuttle leaves the hotel on the hour for the whole day). No problems there, and they even knocked on my door 5 minutes to 8am to remind me of the shuttle departure.
This hotel is a good choice if you have a late arrival or early departure. Otherwise I believe it's quite far from the city center.
- Official Description (provided by the hotel):
- The Phoenix Hotel Bangkok (Suvarnabhumi airport) is ideally a place for stopover travellers who has connecting flight in Bangkok. The hotel just 10 mins aways from the airport by car. The hotel also offer free shuttle bus service from & to the airport 24 hours. Also, the hotel offers free shuttle bus to ARL train station nearby only 3 mins away by car. There are 3 rooms type available at our property and offer ensuite with shower, high speed internet, cable TV, parking.FYI : The meeting point for pick-up service is next to AOT counter between gate 3 & 4 (inside the hall) at the arrival hall on 2nd fl. (24 hours) ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Despegar.com, TripOnline SA, EasyToBook, Agoda, HostelBookers, HotelTravel.com, Travelocity, Hotels.com, Odigeo and Tingo so you can book your The Phoenix Hotel Bangkok reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.