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“Excellent” 5 of 5 stars
Review of Oriental Residence Bangkok

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Oriental Residence Bangkok
5.0 of 5 Apartment Hotel   |   110 Wireless Road | Lumpini, Bangkok 10330, Thailand   |  
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Ranked #3 of 764 Hotels in Bangkok
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Excellent”
5 of 5 stars Reviewed March 19, 2013 via mobile

The place is very good just next to US embassy but there is no big board to display the hotels name so u might miss the hotel even if u pass in front of it. Rest all very good and prompt service and very very attentive staff all the way from bell desk to house keeping. Very very caring service. Every small detail is looked into by the staff. U feel pampered by the service provided. Room are large and bath room is huge. But all the rooms are non smoking so little bit inconivinent to go to the sixth floor and upper floors lobby to smoke. Rest all ok.

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Paul S, Manager at Oriental Residence Bangkok, responded to this review, March 20, 2013
Dear Suman A,

Thank you for your review and for choosing our hotel. We are glad it was an exceptional experience for you and we thank you for your wonderful remarks about our staff. We appreciate your feedback and we look forward to welcoming you back.

Kind regards,

Paul Siriroj
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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1,077 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (216)
Date | Rating
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English first
Salisbury, Dorset, England
Top Contributor
267 reviews 267 reviews
145 hotel reviews
Reviews in 171 cities Reviews in 171 cities
203 helpful votes 203 helpful votes
5 of 5 stars Reviewed March 19, 2013

The Oriental Residence was our first hotel in a four week tour of Thailand, and it set the standard for all other hotels we stayed in. It is an absolutely fantastic place to stay. From the moment you arrive to the moment you leave you feel like an honoured guest. The staff are wonderful, they make you feel valued and special, and every need is attended to immediately. We had a corner suite and it was perfect. Someone has obviously thought about the decor, furnishings, bed and bed linens and they have got it absolutely right, quality is key in everything, even the tea bags! It is quiet, relaxing, luxurious, comfortable, and just a perfect place to stay. They manage to create a special, intimate atmosphere where personal service is key. The staff training must be amazing! They were all, without exception, brilliant. The location was great for us, a short walk (less than 10mins) to the sky train and just over 10 mins to the canal ferry, which we found great for getting about. There are some superb restaurants in walking distance. It was very good value too, far less than other hotels, where the service is impersonal and the whole experience not as good. Fantastic - and should we ever return to Bangkok we will always stay here.

Room Tip: Corner suite was wonderful, airy and light.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, Manager at Oriental Residence Bangkok, responded to this review, March 22, 2013
Dear Coolkoala,

Thank you very much for taking the time to share your experience. It was an absolute delight to host you for your monthlong trip to Thailand. Your review is a wonderful reminder of why we do what we do. Our team was thrilled to be a part of making this trip a memorable one. We look forward to welcoming you back again in the near future.

Kind regards,

Paul Siriroj
Executive Assistant Manager
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Pattaya, Thailand
Top Contributor
54 reviews 54 reviews
26 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 17, 2013

The room was very specious and modern with full amenities in the bathroom. The over size sofa with soft tone color made the environment very peaceful after a long day of meeting. It made us fell going back to our own home.
The sticky rice and mangoe was excellent and considered a Thai's charm.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, Manager at Oriental Residence Bangkok, responded to this review, March 18, 2013
Dear Rungsan_Hme,

Thank you for your recent review of our hotel. I am happy to hear that you enjoyed your stay with us. We would love to welcome you back in the near future.

Kind regards,

Paul Siriroj
Executive Assistant Manager
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Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 16, 2013

The rooms are really huge and the decoration is very tasteful, the concierge staff is amazing and have very good recommandations. theonly problem is the location a little far from the metro and a one way street.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, Manager at Oriental Residence Bangkok, responded to this review, March 16, 2013
Dear ricky d,

Thank you for your recent review of our hotel. I am so glad to hear that you enjoyed your stay with us. Words such as yours truly mean so much to us and I am delighted to share them with our entire team, especially with the Concierge team.

Regarding to the road that we are on, Wireless Road is a two way road and the most beautiful road in Bangkok with lots of trees.

Thank you again for taking the time to provide feedback. We look forward to welcoming you back sometime in the very near future.

Kind regards,

Paul Siriroj
Executive Assistant Manager
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Ching Mai
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 15, 2013

I like the style of furniture , big sofa , kitchen and large bathroom . There are difference . I drove my car but the one way traffic cause me indirectly to the hotel , but for walking form skytrain , too far . However the new hotel is impressed me to stay there for relaxing

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, Manager at Oriental Residence Bangkok, responded to this review, March 16, 2013
Dear MagKoi,

Thank you for your review and for choosing us. We appreciate your wonderful comments about our hotel. We look forward to welcoming you back.

Kind regards,

Paul Siriroj
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2013

We were extremely pleased with everything about this hotel....the location, the friendly and very helpful staff, the luxurious and very comfortable rooms as well as the wonderful little on site cafe. Little perks like all the free bottled water you want certainly add to the welcoming spirit of this hotel.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, Manager at Oriental Residence Bangkok, responded to this review, March 15, 2013
Dear LAgal9,

Thank you for your recent review of our hotel. I am happy to hear that you enjoyed your stay with us. Details and attention to service are what set us apart and I am glad that you experienced these during your time at the hotel and in Cafe Claire.

Thank you again for taking the time to provide feedback. We would love to welcome you back in the near future.

Kind regards,

Paul Siriroj
Executive Assistant Manager
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Los Angeles, California
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 11, 2013

When I first came across this hotel on Trip Advisor, I was surprised by the uniform excellent reviews. Even more surprising was that I had never heard of this hotel before, unlike the famous Mandarin Oriental, the Peninsula, or the Shangri La (two of which I have stayed at). I looked at the photographs included and thought that the place looked a bit like a long term business hotel, essentially a spruced up condo with business amenities. Luckily, I decided to try it out anyway and now understand why everyone raves about this place -- and so do I. The service is absolute first class -- from the moment your taxicab rounds the cirular driveway, several doormen open your doors, greet you, and whisk your luggage into the lobby. In the lobby there is no line waiting at a reception bar; you are invited to sit down in a comfortable chair while a friendly professional staff member comes to greet you and take your passport so that they may check you in and return with your keys and other documentation. The only other hotel that I have experienced this level of service was at the Raffles Hotel D'Angkor, which cost 3X as much.

We got the Executive Deluxe guest room (most basic room offered) which was spectacular. The website photographs simply do not do the rooms justice. The level of detail and wonderful furnishings from the marble bathroom to the plush silken sheeted bed to the large fridge and microwave are absolutely exquisite. Someone took a lot of time and attention to detail to get this room right; the bathroom amenities are first class and plentiful, a bathtub you can actually take a bubble bath in, a dressing area with a closet large enough to store a couple of weeks worth of clothing, a large fridge without the ridiculously overpriced mini bar items, a convenient gadget bar where you can recharge all your gadgets at waist level rather than on an overcrowded nightstand. Even the TV remote had its own leather holster. This room feels like it was designed by people who really care about your comfort and ease of use and know how to do it while pampering you in silk and find grained leather.

The pool and gym are also first class as was the buffet breakfast all of which we inspected but unfortunately did not have the time to partake in. Our only mistake was in choosing this hotel for a quick overnite stay on our way to Cambodia. This place deserves a minimum 3 nite stay if not a 3 week stay. Absolute best of all: under $150 a nite for a level of luxury worth double that. If you've ever wondered what life is like staying at a world class 5 Star Luxury hotel, but felt that you could never afford it, my friend, your ship has come in.

Room Tip: For the best deal around, prepay the room at the time of booking, but beware that this is non-refund...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, Manager at Oriental Residence Bangkok, responded to this review, March 11, 2013
Dear Deal_Hunter_LA,

Thank you for your recent review of our hotel. We are honored to be considered among the best in the world, especially from an experienced traveler such as yourself. We strive to provide the attention to service that you spoke about, and believe that this is largely what sets us apart from all other hotels.

Thank you again for taking the time to provide feedback. We look forward to welcoming you back in the very near future.

Kind regards,

Paul Siriroj
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oriental Residence Bangkok

Address: 110 Wireless Road | Lumpini, Bangkok 10330, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 764 Hotels in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Oriental Residence Bangkok 5*
Number of rooms: 145
Official Description (provided by the hotel):
Oriental Residence Bangkok: Grace in every detail, warmth framed by compelling beauty, Oriental Residence Bangkok offers refined accommodation surrounded by a lush tree in the centre of Bangkok. Situated in the prime location, residents at Oriental Residence Bangkok can enjoy the stunning panoramic view of Bangkok’s skyline with easy access to the embassies and shopping centres and business communities. Featuring 145 lavished appointed serviced residences, which include Executive Deluxe, One-Bedroom, Two-Bedroom, and Three-Bedroom Suites, Oriental Residence Bangkok also consist of 46 private residential units. Residents can enjoy unique dining experience from Café Claire – an all-day dining restaurant, Mandopop – signature Chinese restaurant, and 24-hour In-residence dining. Exclusive facilities include meeting rooms with natural daylight, residents’ lounge, fitness centre, and outdoor swimming pool ... more   less 
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