Stayed two nights. As all other reviewers have said, the direct access to the BTS network is a handy feature. The breakfast selection is amazing, starts at 6am, varying selection of SE Asian rice, noodles, curries, dim sum. Umpteen fruit juices, every type of bread and croissant. Sausages were practically raw though, not browned. Good large quiet room with extensive views as the windows are about 3x3 metres - they don't open though, understandably! 17th floor is reserved for smokers. Helpful reception staff. But with so many guests wanting to get to floors 1, 3, 5 and 14, and using the stairs not an easy alternative, this hotel needs more than 4 lifts. I waited 5 mins or so several times.