Visit Bangkok at least 4 times a year and each time I would pick a different hotel. There are literally hundreds to choose from in every class. Due to relative affordability, I always ended up with either a 4-star or a 5-star property. Periodically, new ones are being opened across town so for the past couple years, I have narrowed down my options to these properties, if nothing but for the assumption that everything would be fresh and clean.
The first time I stayed in Eastin Grand Sathorn, they just started operations a couple of months earlier. While I did expect everything to be new, I was not anticipating zero teething problems. However, I was pleasantly surprised. Everything from Reception, Front Desk, Concierge, Security, Housekeeping, F&B, were more than ready. Services I had received were excellent, almost beyond reproach. I checked out absolutely satisfied and came back again on my next visit to Bangkok a few months later.
Here are my take on the hotel after 2 visits:
1) Hotel staff were friendly, helpful, and knowledgable;
2) Facilities were well taken care of (loved the fact that it has a big pool, well-equipped gym, and shower facilities, not to mention fantastic view of the city from the pool area);
3) Rooms were thoroughly cleaned and supplies re-stocked daily;
4) Complimentary breakfast was absolutely divine! One of the best I have had in similar class hotels in the city. I didn't get tired of the food even after 5 days each time as there were some new varieties each day and there were so many choices!
5) Skytrain's conveniently linked to the hotel by a pedestrian bridge and it's only 2 minutes walk from the platform to the hotel entrance. Most attractions like Asiatique, Silom area entertainment, and major shopping malls are just a short train ride away (5 to 20 min ride to main tourist attractions). Coincidentally, the airport transit is also linked to the Skytrain so it is practically door to door between the airport and the hotel, although there would be 2 transfers in between rides.
1) Getting to be expensive, especially when compared to some similar quality hotels in town. I paid opening rate during my first stay which was about 30+% less than my second stay and in my view, a bit overpriced;
2) Neighborhood is devoid of activities at night since it is away from the main entertainment/shopping areas.
I will be visiting Bangkok again next month and if the price is right, I would certainly come back and stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.