I made an unexpected visit to BKK for two nights. That said I have travelled to BKK for many occasions and my favorite hang out area is Silom (if you get my point) Where do I usually stay when I visit Silom either to the Dusit Thani or Sofitel So, but because I couldn't get a room at either of these hotel I chose the Eastin.
What should you know about the Eastin? Brand new less than a year old. Said that the staff is new and little mistakes are made here and there. I had to wait for a glass of wine at the bar lobby for almost 10 minutes!, see what I mean? The rooms are cleans, medium size. The bathroom I had (Executive room) is ordinary with a VERY limited selection of amenities
Pros: they have a ramp on the 3rd floor that connects you to the Surasak BTS. Therefore to get to Silom will only take a couple of stops.
Cons: Even if you book something with the executive lounge and its benefits, I didnt get to use any of them with the exception of having breakfast at the top executive lounge (32nd floor) which was really nice. The only CON I can think of would be the slow service. As a new hotel you get that a lot of trial and errors
Price: Reasonable for the area
GUEST FRIENDLY HOTEL?: it seems that it is, no one approached me when I had guest with me
Bottom line: try another hotel around the area but this is not bad either I am 50/50 about coming there again

everything is good in this hotel but room space. i have been stayed so many hotels in bangkok. this one is the best quality in this price. the staffs provided good service. you can ask everything they would pleased to give you the solution. the room space is small but i think it's ok for couple to stay several nights. they provide excellent breakfast. the view of swimming pool is very good. this is the excellent place to stay.

Newer hotel with excellent service. Good location, walking distance of good shopping, also has own entrance to sky train, making travel VERY EASY. Next door is very beautiful restaurant, Blue Elephant. Delicious breakfast buffet, helpful staff. We got picked up by taxi before b.buffet, but were given FREE espresso drinks at our request, not the usual "buffet not open yet." Gym wass great, too! Will go again!

quality of service is not their strong point quality of service and not your strong point, where the rooms are ready after 3 o'clock in the afternoon never before, and not expect them to pass a second time because they do not now ... The hotel is well located and reasonable price of this daily, however to consume inside the hotel everything is expensive and everything is pessima quality. The strong point of the hotel pool overlooking its infinite and very agravadavel; worth pasaar a quiet afternoon on the edge of the pool after spending a day of stress in the streets of bangkok