Brand new hotel with a direct access to BTS Surasak station. Gym is superb. Pool is decent with great city view but are usually occupied by smokers. Unfortunately this hotel does not have a 100% non-smoking policy in its facilities. Breakfast buffet is fantastic.
The only couple critisims we have are that: three out of four nights stay, we returned to our room after 5:45 pm and found that the room had yet been cleaned. The housekeeper told us that it's a hotel policy to clean the vacant rooms for new arrival guests first.
The waiting time for the elevators can be quite long but understandable.
There're several cabs waiting in line for passengers at the corner of the hotel. The door man/concierge called one of the cabs for us to the airport. After they loaded our luggages in the trunk and the cab was heading to the main road. We asked the cab driver why he didn't turn the meter on and was told that he had a deal with the hotel and concierge to pickup the passengers for a flat rate fee of 600 bath. We were surprised and a bit upset that the concierge omitted to advise us before boarding the cab.
Overall it's a decent brand new hotel.
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