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“Decent Budget Hotel” 3 of 5 stars
Review of Dream Town Pratunam

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Dream Town Pratunam
2.0 of 5 Small Hotel   |   33, Soi Petchburi 11, Petchburi Road, Bangkok 10400, Thailand (Phayathai)   |  
Hotel amenities
Ranked #336 of 467 Bangkok B&B and Inns
New Delhi, India
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Decent Budget Hotel”
3 of 5 stars Reviewed February 6, 2014

Stayed there 3 nights in August. Not a perfect hotel and many things as advertised and not there. Breakfast is good and location is reasonable and close to shopping and restaurants. For the price, it is a decent hotel, not to be scared about.

Room Tip: Quiet budget hotel, reasonable and decent facilities.
See more room tips
  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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56 reviews from our community

Traveler rating
    3
    10
    17
    9
    17
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3
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • English first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Phuket, Thailand
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 19, 2013

We were staying in this hotel for a 3 days. staff treats their customers inhuman manner. Specially the two receptionist they did'nt have manners to talk with the guests.. Not worth the money. Normal rooms . will not recommend this hotel to anybody

  • Stayed December 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 10, 2013

I stayed in this hotel for 3 days with my Husband and did not find anything that is worst about this hotel.Rooms size is good and view from the room was also good.Bathroom was the not dirty but it started stinking little after first use

I agree receptionists are rude but again you can get the work done if u want to

The bed was good and the stay was comfortable for the room size and good AC condition

Wifi is extremely slow

Breakfast was ample though repeated

I had a good stay overall.

Shopping area is just a walk away and you can enjoy huge variety of authentic Thai street food very nearby

Only thing of concern : never walk to the hotel at night as it is in an end of an alley and there is chances of bike snatchers attacking you.

Always take a Tuk Tuk (we were robbed off our belongings near China town even in a Tuk Tuk) or the best option is Taxi to ur hotel if you return after sun down.

There is a nice massage and spa parlour with this hotel which has friendly staff and you can relax with this massage or foot massage even as late as 1am in the morning

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Biyagama, Sri Lanka
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed November 1, 2013

Edited as Trip adviser suggested:
Me and our family members recently visited this hotel, and needless to say that we were utterly disappointed. When we first arrived at this hotel, one of the porters started behaving very aggresively towards us without a reason. We were totally surprised as we just stepped into the hotel. But later on we understood that was because we happened to be sri lankans. These porters must have had a bad experience with one of ours or may be but now they treat all people from other Asian countries as such people in the same manner that needed to be treated hard. They were accompanied by the receptionist all the time who eventually shouted at us, just because we asked for asking kettles for our rooms which they have advertised as compliments to our rooms.

1) Another major issue that we noted was, even though this particular hotel was advertised as a three stars hotel, this can never be even compared to a one star hotel which can be found in our country (i.e. Sri Lanka.).

2)They have listed down a set of compliments that come with the room type, for ex: hair dryers and kettles for deluxe rooms but we never even get them or neither the staff was willing to give them even we asked.

3)Not only that but the basic necessities such as soap and shampoo were not provided for us. When we request only they come up with one little soap bar.

4)One of the most dangerous and important thing to remember if you happened to stay in this hotel even by some tragic situation, then always be very specific about what they have provided for you and inform a list of things you receive when you arrived at the hotel. Because later on when you check out the receptionist will try to bill for items that were never in your room but He/she will insist that those items were there.

5)The other most tiresome thing was the breakfast that they provide. We had to stay there for 6 days due to the unavailability of rooms in other hotels, and we were provided the same breakfast each and everyday which lead us to skip the last day breakfast and have some biscuits instead.

6)The receptionists who work in shifts, will not like us asking them any questions or even assistance in going out in Bangkok. The moment you raise a question towards them (Even if it is a simple one like what is for breakfast?) they will become very rude and aggressive towards us without a reason. It's like we are staying there for free of charge and they are doing us a favor.

7)If we ask too many questions even if they have charged us for something we didn't do, then they will bring down the Thai police. In such a situation call the tourist police or the relevant embassy of your country for assistance and to stop being mugged.

We were always under Duress the whole time we stayed in Bangkok just because of the way, these people behaved and on the last day when we were about to leave the hotel to reach airport, we had an argument with the receptionist about an additional charge for a late checking out room, and this Hotel which is happened to be friendly towards it's guests acted in a manner which I don't think any Hotel who expects customers would behave such. So I basically felt it is my responsibility to share this type of exhaustive and Arbitrary experience as it would be helpful to anyone to make up their minds also in addition to preparation goods when planning a visit to Bangkok.
Thanks!

  • Stayed October 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
colombo
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 25, 2013

We were staying in this hotel for a six days. But staff treats their own customers inhuman manner. Specially the two receptionist work in in front desk. I will never ever go to Thailand because of the experience i had during my stay in this hotel. My advice is just because you want a cheap hotel don’t select this hotel. This will ruin everything you have planned.
Receptionist is behaving like racist and I heard they were scold us low cast people just because we came from Sri Lanka. How can this type of people allow working in hotels? On top of this hotel does not have any management to complain and receptionist act like they own this hotel. Porters are very lazy and unhelpful. They ask us to carry their duties. this is the worst experience I have ever had in my life time
l.

  • Stayed October 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kotikawatta, null, Sri Lanka
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 24, 2013

Low quality service, low quality staff who doesn't know how to talk to their customers well.. The receptionist said 'Srilankans are low cast ppl'..i request from all the srilankans who visit Bangkok pls dont stay in this hotel..they are treating us like animals.. All the travel agents pls dont recommend anyone to stay there..the porters r very rude..they asked us to bring all the baggage nearby lift.. we had our worst staying experience during the stay @ Dream town hotel..

  • Stayed October 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ratnapura, null, Sri Lanka
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 23, 2013

Srilankans please don't travel to this hotel. They treated us like animals.Rooms are very poor standard.Receptionist and the staff are most terrible guys I have ever seen in my whole life.
Please don't waste your valuable money and trip by travelling to this hotel

  • Stayed October 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dream Town Pratunam

Address: 33, Soi Petchburi 11, Petchburi Road, Bangkok 10400, Thailand
Location: Thailand > Bangkok > Phayathai
Amenities:
Restaurant Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #336 of 467 B&Bs / Inns in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:2 star — Dream Town Pratunam 2*
Number of rooms: 92
Official Description (provided by the hotel):
Dream Town Pratunam Hotel is centrally located in downtown Bangkok, 5- 10 minute walk to nearby are the mega shopping malls, Pratunam Market, Platinum Fashion Mall, MBK (Ma Boon Krong), Siam Paragon, Siam Square and Cenral World. For your convenience free shuttle TUK TUK are provided from the hotel to Pratunam Market and the main road. ... more   less 
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