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“Brand new modern hotel, beautiful room and friendly staff...” 4 of 5 stars
Review of BEST WESTERN PLUS @ 20 Sukhumvit

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BEST WESTERN PLUS @ 20 Sukhumvit
4.0 of 5 Hotel   |   17 Sukhumvit Soi 20 | Klong Toey, Bangkok 10110, Thailand   |  
Hotel amenities
Ranked #273 of 766 Hotels in Bangkok
Chiang Mai
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
74 helpful votes 74 helpful votes
“Brand new modern hotel, beautiful room and friendly staff...”
4 of 5 stars Reviewed August 4, 2011

I stayed one night here, it had recently just opened, the room was pleasant and well finished, good location.

Room Tip: I booked online for a 52% discount
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  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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222 reviews from our community

Traveler rating
    53
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    37
    12
    9
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11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Swedish first
  • Thai first
  • Any
English first
London, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 22, 2011

i stayed for 3 nights in July 2011 i found all the staff really friendly and helpful the room was
clean and very nice i will stay there the next time i am in bangkok.

  • Stayed July 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 20, 2011

Stayed for one night - beautiful new, clean, modern room - lovely bedding, big bathroom. Top notch. When I arrived, because I booked through an online service (Agoda), they refused to give me any sort of receipt. The front desk person had some sort of printout, and when I asked to see it, quickly slid it into a drawer and refused. The next morning, late for my flight, I went for a cab and was chased down the street by some scruffy looking staff guy who grabbed my arm and shouted because they needed to check my room first to see if had taken anything from the minibar (which I hadn't, and they had my credit card info. anyway). Rude and shocking from a "nice" hotel.

  • Stayed July 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Top Contributor
94 reviews 94 reviews
68 hotel reviews
Reviews in 56 cities Reviews in 56 cities
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed July 19, 2011

decent location, stylish rooms that smelled like cheap Chinese furniture and paint, they desperately need to 'air out' rooms as they have a chemical smell.

The swimming pool on the roof is slightly larger than a postage stamp.

Buy a drink or snack in the cafe, they add 20% for tax, not a good deal in BKK with the many cheap places to eat and drink.

Problem with the key card............................. zzzzzzzzzzzzz

At the right price, this is a viable option for a couple nights in Sukhumvit area, once it is properly broken in, it is all new

Room Tip: find one that does not smell
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  • Stayed July 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kunming, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 26, 2011

Hotel is new, so facilities in good shape.
Restaurant is on rooftops 8th floor - be aware surrounding buildings are all higher os no view. Small plungepool on the rooftop as well.
Friendly staff.
Very noisy aircon made my sleep very uncomfortable - that should be not 2011 stadard for a new hotel.
Location is convient and quiet.

  • Stayed June 2011, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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london
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2011

i just checked out of this hotel, it is really new, everything spick and span and the staff are great.the staff are all great and full

The area is lively but the hotel tucked just a 2 min walk from the main street so nice and quiet.

The hotel is big enough to be big but small enough to be personal and the staff are all great and know a lot about where to go what to do etc.

I was lucky enough to meet the manager who was very good as well so it goes without saying that the staff are following the leader.

Cannot wait to go back

Room Tip: sukhumvit road is full of things to do and eat!!
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  • Stayed June 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
69 reviews 69 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed June 15, 2011

This small hotel just opened last month, having booked with Agoda, we got an excellent opening special for 69US include Bfst.
The Positive: the location, next to lots of good restaurants ( bei Otto etc) & the Asoke sky train station.
Well appointed rooms with free Wifi and a iPhone docking station.
Very quiet street location and friendly reception staff.
The Negative: the breakfast ( not worth a 2 star rating), stale croissants and only white toast, all hot food items where ice cold and the staff did not know how to make a
cappuccino!
We complained about the hard pillows At the reception (felt like a bag of rice) they got exchanged but with the same hard/stiff ones! We did not sleep to well. Maybe some people like it hard, but this days Hotels should have a choice available.
Overall still value for money!

  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS @ 20 Sukhumvit

Address: 17 Sukhumvit Soi 20 | Klong Toey, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#177 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PLUS @ 20 Sukhumvit 4*
Number of rooms: 78
Reservation Options:
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Also Known As:
Best Western Plus @ 20 Sukhumvit Hotel Bangkok

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