I stayed here in July 2013 having stayed back in 2011. On both occasions I've been totally delighted with the quality of the staff, the service and the hotel. On our first stay, we were accompanied by our small dog but this posed more of a novelty rather than an annoyance to the staff. Equally, my girlfriend and I are often clad in comfortable clothing around what is ultimately outie the an upmarket hotel. The staff were always helpful and polite, regardless of how we looked or smelled (after a days travel or hours wandering the Bangkok streets).
The food and drink at the restaurant is superb and the pool/gym on the eight floor make it easy to workout or relax after a hard day of shopping. Sukhumvit is a lively place to base yourself and puts a great number of bars, shopping centres and restaurants at your disposal.
It can be difficult/expensive to reach Khao San as you're on the wrong side of town to do so, but other than that, I can't fault the hotel in any way.
Basic rooms are great, the staff will likely be flexible with your needs so just ask!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you very much for taking the time to write to us on TripAdvisor and for your favourable comments in relation to our restaurant and pool/gym! I appreciate your feedback regarding your stay at the Park Plaza Bangkok Soi 18 (Sukhumvit) and have shared these with my team. It is always a pleasure to receive a positive review, which will serve as an encouragement to all our Associates as we strive to continuously improve the quality of our services.
I thank you again for sharing your experience, and we hope to have the pleasure to welcome you, your family or friend to the Park Plaza Bangkok Soi 18 (Sukhumvit)!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.