"Are you sure I am in Bangkok? This reminds me of Paris!" Beautiful, large, exterior architecture, air-conditioned lobby with velvet furniture and luxurious interior designs, and free, no-password-required WiFi throughout the hotel.. How perfect! The rooms must be just as amazing, right?
At the moment, I am writing from my room at the Suda Palace Hotel where we just checked in, but my siblings have been searching for a new hotel and my mother, covering her mouth due to excessive dust in our room. We believe the dust is due to (1) the housekeepers are truly not doing their job or (2) business is so bad here, there is no need to ever clean. There is also an odd pipe sticking into our room; it seems they drilled a hole too big for the pipe that we can literally see through to the outdoors. Because of this and our experience with geckos and unwanted pests, we requested a room change. The front desk said we could move to a different room when we called down. 5 minutes later, when we went to the front desk for the new room, we were told they no longer had any rooms that could accommodate my family and me. You're kidding, right?
No kidding. (NOTE: This was just the first 35 minutes of our stay.)
We did not push further. Though we asked to see the rooms before paying and the receptionist only took out a binder to show us images quickly, please, persist and see the rooms firsthand. Better yet, turn around and leave the premises.
Lesson learned: Do not allow the exterior and lobby of the hotel be your deciding factor. First impressions can be VERY deceiving. Always, always look at the room before purchase.
One last point: Under the Suda Palace Hotel sign, they boast a huge sign that says, "As recommended by TripAdvisor." Can TripAdvisor sue for false advertisement?
Don't even consider this hotel.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.