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“Friendly & Attentive Staff, Clean Rooms, Excellent Location” 5 of 5 stars
Review of CityPoint Hotel

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CityPoint Hotel
3.0 of 5 Hotel   |   6/22 Asoke-Sukhumvit Intersection | (Opposite Exchange Tower) Klongtoey, Bangkok 10110, Thailand   |  
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Ranked #98 of 764 Hotels in Bangkok
Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
“Friendly & Attentive Staff, Clean Rooms, Excellent Location”
5 of 5 stars Reviewed November 18, 2013

We found this hotel through a blog and read many good reviews about this hotel. We decided to give it a try and was very happy that we chose this hotel. Finding this hotel was very easy as it is located very near(5mins walk) the train station (Asok) which is also just next to the new shopping centre, Terminal 21. As soon as we reached the hotel, we were greeted by the hotel's friendly and attentive staff which later brought us our clean and comfy room.

This trip also coincides with my wife's birthday and we were surprised with a delicious cake and a birthday song during our yummy breakfast!

Overall, we are very satisfied with our stay and would definitely recommend this hotel to anyone.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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482 reviews from our community

Traveler rating
    269
    171
    32
    5
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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Australia
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 2, 2013

I loved this little hotel. The rooms are generous in size, very modern and clean and the beds are comfy too.
The location is ideal, walk to the corner and you are at the BTS station Asok which means its easy to get everywhere! Two minute walk to Terminal 21.
Lovely friendly hotels staff.
Restaurant is good but unfortunately they only serve breakfast.
No complaints from me and I would stay there again in a heart beat.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2013

Have stayed here atleast 4 times by now - excellent location, brilliant staff, free wifi - terminal 21 is next door and so is Asok BTS -

i recommend this for people who have a couple of days in bkok and want to take in the sites without having to travel a lot

10 mins away from the night markets -

Room Tip: all are nice - doesnt really matter which you choose
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 30, 2013

This is the fourth time we stayed at CityPoint and am happy to report that it continues to give the best value for money in Bangkok. Nothing to beat this hotel's location. And thankfully the rooms and hotel are as good as the first time we went about two years ago.

The staff is efficient and polite and help as much as possible. We highly recommend this hotel!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Ontario, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 9, 2013

The location of this hotel is second to none - close to shopping (Terminal 21), BTS a couple of
minutes walk, restaurants and nightlife. The one thing that stands out is the service - staff
are very attentive and helpful - Thank you and keep up the good work!

Room Tip: I stayed here twice - once in September 2013 and again in October 2013, the upgrade to the deluxe...
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CitypointBKK, General Manager at CityPoint Hotel, responded to this review, October 14, 2013
Dear Matt C,

We really appreciate your positive review on the site. I am very grateful that you have let other people know of your positive stay, the outstanding service by the team. This means that we have achieved our goal. I have passed your kind words to all the team who look forward to welcoming you back on a future visit. Please do not hesitate to contact us if we can assist with a booking.



Warm regards,

Ms. Phitchanun Suphromin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 3, 2013

Just had a three night stay here as part of a short break in Bangkok. This hotel was just what we were looking for; the whole place is clean and really modern and the attention to detail on the rooms and quality of the finish were very good.

Location wise, this place is perfect; it is within 5 minutes walk to the Skytrain, subway, Terminal 21 shopping centre, Times Square, etc. There are loads of places to eat within a few minutes walk; I don't understand why some people commented that there were not!

Also, there is a nice park a few minutes walk away, and as a keen runner I found this a great place to escape to when I wanted to go running.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CitypointBKK, General Manager at CityPoint Hotel, responded to this review, October 14, 2013
Dear RichardCambs,

Thank you very much for sharing your experience at Citypoint Hotel on the TripAdvisor. I am very happy to read that you enjoyed your time at the hotel and that our location was great and suitable for your needs. Yes, our hotel is situated in a central location and it's just 5 minutes walk to the beautiful Benjakitti Park which is really good for running, and only 10 minutes to the Queen Sirikit National Convention Center (QSNCC).

We all look forward to having a chance in serving you again soon



Warm regards,

Ms. Phitchanun Suphromin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 28, 2013

Just returned from a 3 night stay in CityPoint, got a standard king at a good price "book direct and save" in their website. The room was nice,modern and clean. Location was very convenient from the airport with the opening of the skywalk from Makkasan airport train station to the MRT interchange, one ride to Sukhumvit, what a breeze! Superb dining at Pier 21 at the nearby Terminal 21 Mall with all the shops and groceries. Breakfast is sufficient and good. I just wish the breakfast girl refrains to hold the bread with her bare hands during preparation and refilling.
Staff all very courteous and helpful except that one of them handed us a wrong key on our first night upon returning from Chatuchak which was an easy access via the sky train nearby.

Room Tip: second floor is a good choice
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CitypointBKK, General Manager at CityPoint Hotel, responded to this review, October 2, 2013
Dear Teriyaki61,

Thank you, we really appreciate your feedback, and I am pleased to read that you enjoyed your time at the hotel and that the location was suitable for your needs, the room clean and nice, the staff all very courteous and helpful. Thank you also for bringing a matter on our staff at the breakfast. Please be assured that this mistake will never happened again as we will train our staff to be more expert in doing their job and develop a better service to serve you.

I hope to have the opportunity of welcoming you back to Citypoint in the very near future



Warm regards,

Ms. Phitchanun Suphromin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about CityPoint Hotel

Address: 6/22 Asoke-Sukhumvit Intersection | (Opposite Exchange Tower) Klongtoey, Bangkok 10110, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Airport Transportation
Hotel Style:
Ranked #98 of 764 Hotels in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — CityPoint Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
CityPoint is a uniquely non-smoking, moderately priced hotel located in the heart of Bangkok. It is eco-friendly and is situated on a quiet street within easy walking distance to public transportation, restaurants, night life, shopping, parks, and entertainment. Citypoint's 30 smoke free rooms offer a contemporary, relaxing oasis in the midst of all the activity of Bangkok. ... more   less 
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