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“A brand new modern hotel” 4 of 5 stars
Review of Citrus Sukhumvit 13

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Citrus Sukhumvit 13
3.5 of 5 Hotel   |   22 Sukhumvit Soi 13, Bangkok 10110, Thailand   |  
Hotel amenities
Ranked #251 of 764 Hotels in Bangkok
Haifa, Israel
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
“A brand new modern hotel”
4 of 5 stars Reviewed September 22, 2012

This is a brand new hotel that was opened the week we stayed there (Sep. 2012).

Pros:
1. New, quiet hotel with a nice and modern room offering remote tablet control for the lights in room
2. Location –quite soi in the Sukhumvit area, less than 10 min walk to both Nana and Asok sky train stations, nice night bars at the nearby soi 11
3. Very nice and helpful staff, both at reception and breakfast
4. HBO + AXN TV channels

Cons:
1. Breakfast – as the hotel just opened we had a la carte breakfast with not much choice. The chef did make a great omelet, but they should make it into a buffet breakfast and increase the variety
2. Whenever it rains the road by the hotel is completely flooded and you cannot get in or out to the main road without a taxi. The hotel staff did find for us motorbike taxi for 10 baht per person and said that they ordered a tuktuk that would be at the hotel's service in the near future.

Conclusion:
A new and modern hotel. As it is just opened, it still needs some time to realize its potential.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citrus13_HM, General Manager at Citrus Sukhumvit 13, responded to this review, October 10, 2012
October 10, 2012

Dear sir/madam,

I would like to thank you for taking time to write a review about our Citrus 13 Bangkok on Tripadvisor. This is much appreciated by the staff and I.

I am very happy to read that you were satisfied with our hotel's location particularly a short 10 minutes walk to Nana and Asok sky train stations, our nice room decors, TV channels and helpfulness staff both at reception and breakfast.

In addition, I am on behalf of our the Food and Beverage section have noted your kind comment on the variety of breakfast and wish to express our sincere apologies for have not been served up to your expectation, however, please be assured that I will work out with the team to improve on the variety of breakfast and have all issues resolved.

Thank you again for sharing your great feedback with us and we hope to welcome you back to stay with us again.

Kind regards,

Thipwimon (Nok) Chatchavansilachai
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Additional Information about Citrus Sukhumvit 13

Address: 22 Sukhumvit Soi 13, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #251 of 764 Hotels in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citrus Sukhumvit 13 3.5*
Number of rooms: 79
Official Description (provided by the hotel):
Citrus Sukhumvit 13 is a brand-new, modern, and hip hotel in Bangkok with 79 rooms ranging from the intimate Superior Room to the more spacious Citrus Suite. Located on a quiet side street off the bustling Sukhumvit Road, Citrus 13 Bangkok holds an enviable location in the heart of one of Bangkok's most vibrant areas and near the Nana BTS station. Citrus Sukhumvit 13 always believes that our guests' satisfaction is the key to our success. We have created a package of special benefits and privileges called the "Lucky 13 Benefits" for guests who have booked the Daily Rate with breakfast of every room type. There is no minimum stay for this package.Lucky 13 offers additional complimentary benefits ex. Late check-out at 13:00 hrs and THB 113 Credit bonus for the Citrus Cafe - excluding alcoholic drinks. ... more   less 
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