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“PamC” 5 of 5 stars
Review of Golden Tulip Mandison Suites

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Golden Tulip Mandison Suites
4.0 of 5 Hotel   |   70/1 Sukhumvit 20, Sukhumvit Road | Klongtoey, Bangkok 10110, Thailand   |  
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Hotel amenities
Ranked #142 of 764 Hotels in Bangkok
Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“PamC”
5 of 5 stars Reviewed August 10, 2012

My husband and I stayed here for 3nights prior to flying on to Phuket.We thoroughly enjoyed our stay,it was modern,clean and the bed was comfy,although a little on the hard side,And the pillows made my sleep wonderful.The free shuttle service to the MRT was very good,and the drivers friendly,As other reviews have mentioned they seemed a little understaffed on reception.
The only negative is that their shower screen is not big enough and water pours onto the floor.
Other than that would not hesitate to stay again or recommend to others.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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369 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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1 review
5 of 5 stars Reviewed August 7, 2012 via mobile

My husband and I had a wonderful stay at the hotel, special thanks to Ton, you made our stay very comfortable and we felt at home..... Thank you for delivering our IPad at the airport after forgetting it while checking out!!!! Be Blessed.... See you next year in July.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 2, 2012

This was a 1 month trip for me and my gf in Thailand, and after flying from London to the philippines for 4 days then phil to bkk Golden tulip was my choice just for a rest up untill we moved on to phuket, i had initially wanted to say for 3 days, but decided 5 days was better so we could rest and get our bearings back . I wasnt really expecting much from golden tulip but i was very pleasantly surprised. The hotel is only 7-8 months old so everything looks brand new the rooms are a treat to the eyes and have modern functionality with electronic security on the elevator so that only a person with a room can access the floor level, smart tv and free wifi. The staff were very helpful and accommodating they greet you always in the traditional manner in thai. The pool is a decent enough size to swim and looks great! again with nice modern and clean look. The buffet breakfast is fantastic! so much choice, high quality food! and the service is fantastic i loved eating that every morning. Location is also really good you can ask the hotel to take you somewhere in the shuttle service or its just a short walk to anywhere many things are close by including sky train, mall, park etc. Golden tulip is a great place to stay i could go on alot more but all i can say is money well spent there is nothing really negative i could say only maybe the reception staff could do with some better training or atleast have two ppl there at busy times. The rooms get a 10/10 from me and the rest gets an 9/10 i would say the bar was very empty and borning but it was lean season so... and also its quite over priced but thats to be expected in hotels just go out and buy some beers from 7-11 or near by bars.

Golden tulip hotel Exceeded all expectations, there are some communication probs, but i found that most of my time in Thailand this is not just a case for golden tulip. i could say so much more about this great hotel, but if you want a fantasic place to stay while your in Bangkok for a reasonable price this is the place you will not be disappointed.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, Dubai, United Arab Emirates
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 1, 2012

Golden Hotel Mandison Suites - Good Hotel , with excellent room and also in a good location , clsoe to shopping areas but the only thing they need to improve is their customer Service. Their Front desk especially one lady doesnt even understand the definition of customer service. She was so rude,arrogant and uncooperative that we are thinking twice of staying in this hotel in the future.

Bottomline - A good hotel spoiled by lack of customer service.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrattanaP, General Manager at Golden Tulip Mandison Suites, responded to this review, August 7, 2012
Dear Jose V.,

It was a pleasure to have had you as our guest during your recent visit to Bangkok! We trust that you had a safe and pleasant trip home.

Thank you for taking time to post your review on TripAdvisor. It is feedback of this nature that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations.

I have taken note of your comments with regard to our Guest service, you encountered was not up to standard, we apologize. Staff development is a key priority at this hotel and you can be assured the corrective action is conducted immediately.

Thank you once again for your comments and we do hope that you will allow us the opportunity of welcoming you back again.

Sincerely yours,
Prattana Pimpila
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Richmond Hill, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 27, 2012

This hotel has won our hearts during our entire stays in Thailand. My husband and I (along with 22 people of our family members including 8 kids) checked in at Golden Tulip Mandison Suites. The minute we arrived, we were greeted friendily from hotel staffs at the front table downstairs. They managed to bring about 40 luggages up to each rooms without any error. They were very efficient and they will go extra mile to make sure that all your requirements are met. Once we got upstairs at Level 4 to do our check-in, they handled our group booking with such efficient and professional manners. (We have been staying in many hotels. Taking into consideration that this is a fairly new hotel, their staffs were just excellent!) We were, at no time, checked in to the upgraded room :) and thats a bonus. Our family member who travel to Thailand for the first time as a married couple were also upgraded into a bigger suites.

What to love..
- we love how efficient the staffs were and also their helpfulness and professionalism
- Love the shuttle service that was so easy going. You can ask them to come pick u up at the drop off location at dedicated time and they will be there.
- Love Terminal 21 that situate in a short walking distance. (wouldn't recommend for older people or young children to walk because the amount of people and the heat was just unbearable) Ladies, if you have time check out the Take Care nail Salon. They do full spa manicure and pedicure service for about $35! just awesome!
- the pool :) a plus features for family to hang out. Kids just love the pool
- the key card feature that u can only go to your level. (although there is a fire escape stairs that leads to every floor...it gives a small peace of mind to have dedicated key to your floor)
- the restaurant next door is a Chinese/Thai restaurant. The mango with sticky rice there is just awesome!
- OH! Hotel bed and pillows! Just soooo dreamy and nice! we wanted to buy a pillow home but unfortunately they dont have it in stock.-_-

Suggestions for the hotel...
- Personally I get bored from eating the same breakfast everyday especially when we stay for roughly a week. I would suggest the restaurant to change or switch some items on the breakfast bar to add some spice to the day :)
- Some of the washroom has weak water pressure and the bathroom floor wasn't level properly. As a result, we have some water trapped on the floor.

To hotel staff,

Thank you especially to Khun Napaporn Udom who has been helping us with the booking throughout the entire process. Your patience for our inquiry is truely appreciated. I wish we could meet in person but the opportunity did not come. Also, thank you kindly to all the hotel staffs who efficiently delivered great memory for us and our family. This is their first time to visit Thailand and I am sure it wont be the last :)

Room Tip: Every room in the hotel is different which makes it hard to pinpoint on which one is the best. As fo...
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrattanaP, General Manager at Golden Tulip Mandison Suites, responded to this review, August 7, 2012
Dear HoneyandWilson L.,

It was a pleasure to have had you as our guest during your last visit to Bangkok!

Thank you very much for this very constructive feedback. Only through customer like yourself, sharing your true opinion with us, we are able to work on the areas which need improvement and have a better experience for future stays and other guests.

I have taken note of your comments with regard to our breakfast variety and must sincerely apologise that these were not reflected during your stay.

Your positive comments on the Guest Services and Check in experience is highly appreciated as well and we will share this with the team as it is encouraging them.

We do hope to welcome you back again.

Sincerely yours,
Prattana Pimpila
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 2 cities Reviews in 2 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 26, 2012

If you are travelling on a budget but need a good-value accommodation in Bangkok around the Sukhumvit area, then you should consider Golden Tulip Mandison Suites. This hotel is located deep into Soi 20 which requires a long walk to the main Sukhumvit Road and the nearest Asoke BTS. However, it has a Tuk-Tuk service to the BTS which makes it quite convenient to commute and the drivers are super in service. Breakfast is of a high standard and cocktails are simply more than affordable for most. The hotel is equipped with a good gym and a decent-sized swimming pool. The Soi is proliferated with good quality restaurants and decent massage parlors. My favorite massage is at the entrance to the Soi, the first one you see when you hit Soi 20. The Emporium Shopping Center is within a stone-throw away up Sukhumvit on the right. The food court there together with that at Terminal 21 are some of the best in Bangkok. I also found good food courts at Platinum Mall and Central World. These food courts are invariably located on the top floor of shopping malls.

There are many good Thai restaurants like Cabbages and Condoms (Soi 12), Kinnaree (Soi 8), Lemongrass (Soi 24) and Ruen Mallika (Soi 22) are amongst the best you can find in the vicinity of Sukhumvit. My other favorite restaurants are Taling Pling in Thanon Pan and Somboon Seafood. Please be careful that you do not let taxi drivers bring to Somboondee Seafood Restaurant which is of a lower quality but costs about 2-3 times more.

I make about 10 trips to Bangkok each year and am constantly searching for good Thai restaurants, shopping areas, massage parlors and various tourist attractions. I am also learning the Thai language now to help make my trips there more interactive & meaningful.

Room Tip: Those rooms located on the side adjacent to the huge Thai restaurant are better.
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 22, 2012 via mobile

We thought that being a new hotel, everything would work well but, in our room, we found that our air conditioner was very noisy, the water pressure in the shower was very poor, and the door wouldn't lock first go. For a brand new hotel, one would expect better.

  • Stayed July 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Tulip Mandison Suites

Address: 70/1 Sukhumvit 20, Sukhumvit Road | Klongtoey, Bangkok 10110, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#114 Luxury Hotel in Bangkok
#126 Family Hotel in Bangkok
#135 Business Hotel in Bangkok
#151 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Golden Tulip Mandison Suites 4*
Number of rooms: 105
Official Description (provided by the hotel):
Golden Tulip Mandison Suites - Thailand, Bangkok's new and trendy hotel situated in the prime Sukhumvit business district of Bangkok, hotel is centrally located within walking distance to the BTS sky train and MRT subway, connecting guest to various attractions and business centers in Bangkok. The hotel is also within 15 minutes distance to drive or walk to business and culture centers, international hospitals, foreign embassies, restaurants, nightlife, entertainment, and best shopping centers. Indulges your leisure and lifestyle experience on 1,000 sqm. Of indoor and outdoor space. Swimming pool is available on 4th floor, free wifi. Rooms from 33-88 square meters, designed for comfort and luxury, featuring teak Asian colors and advanced technology connecting everything from your TV to your Ipod or laptop. All touches of modern luxury and comfort are in place for travelers from all walks of life. ... more   less 
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Also Known As:
Golden Tulip Mandison Hotel Bangkok

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