Because it was my first trip to BKK (and out of the country!), I spent over two months researching on where to go and good hotels to stay in. True Siam Hotel lives up to the raving reviews and the TripAdvisor Certificate of Excellence for 2012 and 2013. The hotel is small compared to others, with 65 rooms available in several floors but worth your money since it isn't expensive at all.
There's a small lift, big enough for around 4-5 people with luggage/trolleys to the right of the reception, and a set of stairs as well. The hotel is very clean and well decorated, quiet because it's located in a small alley (Soi) off the two main roads: Rangnam Road and Si Ayuttaya (which is intersected by Phaya Thai). Sometimes you can hear thuds from the floors above if the guests are very rambunctious (but nothing to be worried about, I assure you.)
We booked two standard rooms with agoda.com for three nights without breakfast and the bill was only 12,700 PHP for both rooms (around 280-90 USD). Since I requested for one room with a king bed and one with twin beds, they gave us a free upgrade on the twin room (from standard to superior) so our rooms could be next to each other. Standard rooms only have king beds (yes king, not queen or double, a legit king bed). The mattress is very firm (I personally love firm mattresses), with soft pillows and a thick comforter. All the rooms are equipped with one of those big overhead airconditioners and a remote control is provided to adjust the temperature.
All rooms have a flat screen TV as well. There are a few English channels (Lotus Macau, Diva Universal, BBC, and MTV). There's KBS2 (with English subtitles) too. There's a telephone you can use to call other rooms or the reception and room service. Their standard rooms are pretty big, 30 square meters according to the hotel website, and the superior rooms are even bigger. The rooms are equipped with a wooden cabinet (with sliding doors), a small dresser with a chair (which is actually an ottoman), a mirror (with an overhead light), a chair/set of chairs and a coffee table, and a side table with a lamp. The floors are made of cream-colored tile (no carpet), but there is a bathroom mat in front of the bathroom door.
The bathroom is fine, with a shower (with sliding doors), a toilet with a bidet, sink with mirror, and an overhead rack for towels (two big towels and two face towels that are replaced everyday). The standard room is given free tissue, shower/conditioner and shower gel, shower caps, and a small hand soap everyday. The superior room is given all that plus 2 toothbrushes
and toothpaste everyday (according to my aunts).
If you want to have your room cleaned when you go out, just hang the sign on the door knob. The room is always clean with complete with complimentary items when we arrive late afternoon or evening. Speaking of service, the service at True Siam Hotel is great! They have a small staff but they are always very accommodating. The staff at the reception is great at English (not fluent but communication was never an issue). There are two Pinoy/Filipino staff members (special mention to Adam and John who helped us with getting around!). Also, prepare to deposit 1000 BHT or its equivalent in USD (or other major foreign currencies) for the key (yes, a key, not a key card). We paid the room already via agoda.com but the deposit is still needed (and returned when you check out).
Note for Pinoys: Kung Pinoy kayo o nagtatagalog, hindi kayo magkakaproblema kasi may Pinoy na staff, si Adam and John. Super bait nila! Big thanks to them. :)
> The only bad thing I have to say is that the hotel located in a small alley off the two main roads. I personally had no problem with this because it's literally a 2 minute walk to reach the main roads.
> Room service is great! We personally loved the menu the hotel offered (and seeing as my family caters, I have a very particular palate); they have western and Thai dishes. You have to order their Thai food at least once. Buffets are available for 200 BHT.
> The area is pretty quiet, a 5-10 minute TukTuk/Taxi ride to Platinum Fashion Mall along Petchaburi Rd. (Petchaburi is the next road parallel to Si Ayuttaya), or a roughly 20 minute walk. However, if you go to Rangnam Road (turn right once you get out of the hotel), there is a King Power Duty Free (the main Duty Free mall in BKK) to your right and a movie complex/mall to the left (just cross Rangnam Road and walk to the left, it's on the corner that intersects Phaya Thai Rd.).
> To get to this hotel from Suvarnabhumi Airport, just go down to the basement level and ride the ARL Express or City Line to Phaya Thai station (the last station). Express tickets (no stops, takes 17-20 minutes) are 90 BHT (I used the machine to get tickets) and the City Line tickets (makes a few stops, takes less than 30 minutes) are 45 BHT. Once you get to the basement level, the Express train is on the left and the City Line is on the right. Get off at Phaya Thai station and you can either use the escalator or elevator. If you used the escalator, take Exit 4 on the BTS (you have to cross the big bridge to the BTS) and walk along Phaya Thai road, cross Si Ayuttaya road and turn right. You'll see Soi number 12 on your left, The Sukosol Hotel is on that corner as well. True Siam Hotel is along that alley. If you took an elevator, take it to the ground floor, you'll see the main road (Phaya Thai) on your right. Walk up to Phaya Thai Rd. and turn right, keep going straight, cross Si Ayuttaya, and turn right until Soi 12 (which is on your left).
> To get back to the Suvarnabhumi airport, just use the same elevator and get up to C level (concourse) to buy tickets.
> If you're taking a taxi, the website offers a map or you can just tell your driver Sukosol Hotel (Previously known as Siam City Hotel). Before reaching the hotel, tell the driver to turn left on Soi 12 along Si Ayuttaya. You can also tell the driver King Power Duty Free but he'll turn on Rangnam Road. The other side of Soi 12 is one-way, so you'll have to walk to the hotel.
> The movie complex I mentioned is connected to the BTS (Victory Monument station) on the second floor. You can use the Phaya Thai station of the BTS as well (cross Si Ayuttaya and go up either staircases on Phaya Thai Road).
VERDICT: When I go back to BKK, I will definitely staff at this hotel again. Excellent service (especially since there are Pinoys), great rooms, and accessible location. I didn't have a hard time getting around at all! Besides, if there are any problems with transportation, you can just take the BTS or the ARL to get to places.
The rooms are exactly the same as the other traveler photos. One person who stayed actually videoed...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.